Dunkin' Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Best dunkin I have worked for. And I have worked for many over many years
Review from Customer Support Dept
What do you like best about the leadership team?
Decent place to work, about what you would expect at a food service place
Review from Customer Support Dept
Fair to everyone and do the work with us
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The people I work with care about their work.
Review from Customer Support Dept
They very organized and lay back with good personality
Review from Customer Support Dept
They are very motivating and enthusiastic, I enjoy working with them immensely.
Review from Customer Support Dept
What does the leadership team need to get better at?
Clean up the store, get rid of the probmatic coworker and higher people who will work.
Review from Customer Support Dept
They need to get better at respecting boundaries.
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Listening to constructive criticism and ensuring we have the materials we need to do our job.
Review from Customer Support Dept
Communicating with each other. They always try to go around each others orders
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They need to respect their employees more and create a better working environment
Review from Customer Support Dept
What is the best part about your compensation package?
sick days are the best
Review from Customer Support Dept
Absolutely nothing no benefits at all
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Pto and great pay raise
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Being able to promote quickly in the company and the benefits are very nice.
Review from Customer Support Dept
The hourly pay and overtime
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Why do you feel undervalued and what would make you feel better about your compensation?
Not being paid minimum wage. Getting more hours, team members being treated equally. Bonus'
Review from Customer Support Dept
nothinh i have been a lead in training for 2 months with mo explantion why i am being lead on. Along with them lying and causing drama by telling other shift leads untrue thing
Review from Customer Support Dept
Paid time off or a raise
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There is no compensation, so any would be nice.
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If it wasn’t always minimum wage. Customers at a very fast pace
Review from Customer Support Dept
What are some of the best things about your team?
We work very well as a unit
Review from Customer Support Dept
They all work so hard
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They work hard consider the work environment I unhealthy
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work well together, help eachother
Review from Customer Support Dept
Great people to work with and always have hour back
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Get off the phone do some work and be nicer to me and the customers
Review from Customer Support Dept
Need to hire a team not just on dayshift. Night shift gets busy too especially in the summer all the frozen coffees and iced coffees and our dunkin has baskin robbins as well so you have icecreams and milkshakes to make as well.
Review from Customer Support Dept
been nice to one another at the time of work
Review from Customer Support Dept
I just need to have better coworkers, my manager just needs to be replaced and new co-workers need to be hired
Review from Customer Support Dept
Better team work skills and to not talk about each other
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Everything was good the first couple of days but then saturday turned into the worst
Review from Customer Support Dept
You get a free cup when you start.
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They all love me from customers to staff
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Meeting new customers and local
Review from Customer Support Dept
Customers and my singular coworker.
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What needs to change to make the company culture better?
Paid time off or a raise
Review from Customer Support Dept
Communication instead of everybody going at everybody neck
Review from Customer Support Dept
Set goals and dont change then
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Pay more and treat the employees better since we are making them money
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It seems that no one really goes that extra mile.
Review from Customer Support Dept
What did you like most about the interview process?
The way they convince you to do anything
Review from Customer Support Dept
They were freindly and nice
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hours i was promises at the beginning
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The manager that interviewed me was nice and actually looked like she cared
Review from Customer Support Dept
There basically was none. The manager asked if I wanted to work there, I said yes.
Review from Customer Support Dept
What would you improve about your company's interview process?
I think they should hire people that are more physically fit and have a decent upstanding of English
Review from Customer Support Dept
work as a team most of the time
Review from Customer Support Dept
What makes you most happy at work?
My customers and seeing my customers walk out the store with a smile on their face
Review from Customer Support Dept
Making the orders just right quickly and the smiles from my regulars.
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Making people smile every chance I get
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seeing customers and coworkers daily
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Working with the public and making them happy
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What's going wrong and how can it be improved?
The same coworker won't work
Review from Customer Support Dept
bad service, bad staffing, no accountability, bad evrything
Review from Customer Support Dept
Fix the store to stop the leaks. A raise would be nice.
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More staff and more pay
Review from Customer Support Dept
The employees who are up close and comfortable with the regular customers are not valued or compensated as they should be.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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