Dunkin' Leadership Employee Reviews

Supportive in any situation given

They are consistent and help to make sure that you understand everything that requires your attentions

The entire team are doing a great job. Thanks. a lot Thanks.

Review from Sales Dept

The franchise was good, own Franchise Of The Year in 2022, and rightfully so. They contribute a lot to the community, which can be seen through their social media.

Review from Sales Dept

I can get hours because its open 24 hours

Other then the gm the District manager is good

The help they offer when in need

They all work together as a team.

He is good and excellent

The few people in my store that actually knows what it means to be a leader i love the level of communication we are able to have

They help whenever is needed

Some of them are nice

they all work together to get things done in time

FOLLOW UP WITH EACH SITE

I dont particularly care for it . Ive never had an assertive manager that ran the floor and had control of the staff . I find many take it too lax ( including food saftey) and use work hours as hang out time . Need more authority or manager training

Review from Customer Success Dept

They're pretty easy-going and whenever I don't understand something they love to sit there and explain to me in high detail which I love on how to fix the problem and do it correctly next time

Review from Sales Dept

They are understanding and nice in general

We all work together to get the food an drinks out so teamwork

There is one person that i look up to and its my new assistant manager who oversees everything that i have been doing to try and get reconized for the job that i do.

Review from Sales Dept

They are not pushy or bossy but they get stuff done.

They need to do better at training the new hires. They need better time management and they simply just need to do their job.

I feel like they need people with experience that they have done the job know what they doing or not there they look cute, cool and try to only hire young people that are not Spanish

train the managers and workers better

Helping new hires, communication, gossip, drama

Positivity, kindness, equality and customer service

The way they treat and talk to their employees

personal behavior and work enviroment behavior, favoritism

Review from Customer Success Dept

Treating people with dignity ans respect. The only option i was given is to be taken off of the schedule for being deaf.

Showing up to shifts, scheduling enough people for a shift, picking the RIGHT leads and general managers

Having empathy, Customer service skills, and generally just how to manage a team.

Review from Sales Dept

Step up, and lead the shift, rather than relying on underpaid standard crew members to physicaly manage the store

Listening to employee concerns and treating them like humans not slaves

Review from Sales Dept

Providing fair notice for schedule and shift changes. Maintaining professionalism and clear directions. Correctly reflecting hours worked on pay. Teaching before punishment. Organizing work schedules. Creating a more positive environment for all staff.

Leadership team needs to work on professionalism and respect for employees.

scheduling, hiring, day shift managment, training, DPS

To actually address the issues brought to them, not to cover them up or tell the staff they it's out of their control and there's nothing they can do.

Taking care of problems in the store and not telling employees to "deal with it" or "handle it ourselves"

Literally everything. Communication, scheduling, etc.

Not quite sure we have a leadership team that im aware of at all.

Respecting the employees and not treating them lije trash