Competitors:

Peet's Coffee & Tea

Einstein Bros. Bagels

Dunkin' Donuts is the largest coffee and baked goods chain in the world providing you, their loyal customers, with high quality coffee, read more

EMPLOYEE PARTICIPANTS: 3116

TOTAL RATINGS: 26807

CEO: David Hoffman

Dunkin' Company Culture

Dunkin' Culture

This score is derived from employee ratings & reviews

2.5/5

Dunkin' Overall Culture is rated D-

Awards

Best Company Work-Life Balance 2025 (Large Companies)

Dunkin' CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably

David Hoffman

49 /100

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A Day in the Life

A Day in the Life

Dunkin' employees generally work 8.3 hrs a day

Work Hours

A Day in the Life

Employees at Dunkin' report the work pace is extremely fast

Work Pace

A Day in the Life

On a typical day, employees at Dunkin' have 0 meetings

Meetings

A Day in the Life

63% of Dunkin' employees look forward to interacting with their team every day

Coworkers

A Day in the Life

Dunkin' employees most often take 0-10 paid vacation and sick days each year

Perks & Benefits

A Day in the Life

35% of Dunkin' employees report they are happy with their work life balance

Work Life Balance

A Day in the Life

Dunkin' employees never get valuable feedback on how to improve at work

Feedback

A Day in the Life

60% of Dunkin' employees call their work environment negative

Environment

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Anonymous Q&A with Dunkin' Employees

Most Recent Q&A

What are you most excited about working at Dunkin'?

Asked to all employees at Dunkin'

The customers! You build an amazing relationship with your regular customers and they just make your day!

See 8 More Responses

What are your coworkers at Dunkin' like?

Asked to all employees at Dunkin'

Most of them are fantastic! However, you always have the ones who like to start trouble and cause drama. It's best to stay clear of those...

See 7 More Responses

How's the work life balance at Dunkin'?

Asked to all employees at Dunkin'

It’s okay I just feel bad for the others that I work with who are constantly working and have families

See 6 More Responses

What interview questions does Dunkin' ask?

Asked to all employees at Dunkin'

Can u lift 50 lb

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If you could make changes, how would you improve the culture at Dunkin'?

Asked to all employees at Dunkin'

Actually take the time to train their employees on the physical level instead of just by watching 20 hours of videos I wasn't trained...

See 5 More Responses

How can I improve my chances of being hired at Dunkin'?

Asked to all employees at Dunkin'

They have no high standards for employment

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View All Questions and Answers about Dunkin'

Gender Score How positively women rate their overall experience at Dunkin'

Bottom

25%

Dunkin' currently ranks in the Bottom 25% of similarly sized companies on Comparably

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Diversity Score How positively minorities rate their overall experience at Dunkin'

Bottom

30%

Dunkin' currently ranks in the Bottom 30% of similarly sized companies on Comparably

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eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Bottom 10%Bottom 10% of Similar Size Companies on Comparably

-53

eNPS Score

18%	Promoters
11%	Passives
71%	Detractors

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Dunkin' Culture Video

Mission, Vision, & Values

To be the leading provider of the wide range delicious beverages & baked product around the kingdom in a convenient, relaxed, friendly environment, that insures the highest level of quality product and best value for money.

Dunkin' Culture At a Glance

Dunkin' has 10000 employees. 3116 employees at Dunkin' have reviewed Dunkin' across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 3116 Dunkin' employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Dunkin' are mostly dissatisfied with their total compensation at Dunkin', which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Dunkin' are mostly dissatisfied with their team. 3116 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Dunkin' are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Dunkin' believe the environment at Dunkin' is negative. Most Participants believe the pace of work at Dunkin' is extremely fast. About 78% of the employees at Dunkin' work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Dunkin' are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Dunkin' has 10000 employees. 3116 employees at Dunkin' have reviewed Dunkin' across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today. Overall, the 3116 Dunkin' employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.Employees at Dunkin' are mostly dissatisfied with their total compensation at Dunkin', which includes a combination of pay, stock and equity, and benefits. Overall, employees at Dunkin' are mostly dissatisfied with their team. 3116 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Dunkin' are effective, and the majority look forward to interacting with their coworkers.The majority of employees at Dunkin' believe the environment at Dunkin' is negative. Most Participants believe the pace of work at Dunkin' is extremely fast. About 78% of the employees at Dunkin' work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.Overall, the employees at Dunkin' are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

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Dunkin' Competitors Video

Dunkin' vs Competitors

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Perks & Benefits

Health & Wellness: Dental Insurance; Health Insurance

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