Au Bon Pain

EMPLOYEE PARTICIPANTS: 49

TOTAL RATINGS: 431

Dunkin'

EMPLOYEE PARTICIPANTS: 3116

TOTAL RATINGS: 26807

Au Bon Pain vs Dunkin'

Compare Au Bon Pain versus Dunkin' for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 49 employees and customers of Au Bon Pain and 3116 employees and customers of Dunkin'.

Au Bon Pain

Au Bon Pain's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Au Bon Pain.

Dunkin'

Dunkin''s brand is ranked #43 in the list of Global Top 100 Brands, as rated by customers of Dunkin'.

3.7/5

Product Quality

3.6/5

3.3/5

Pricing

3.4/5

3.2/5

Customer Service

3.4/5

NPS Score

57%	Promoters
19%	Passive
24%	Detractors

Net Promoter Score
Winner by 21

NPS Score

47%	Promoters
18%	Passive
35%	Detractors

See how Au Bon Pain compares to its competitors

Working at Au Bon Pain vs Working at Dunkin'

50 / 100

CEO Rating
Winner by 1%

David Hoffman

49 / 100

CEO Rating

Au Bon Pain

Au Bon Pain doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Dunkin'

Employees at Dunkin' rate their CEO, David Hoffman, 49/100. This score is 1% lower than the scores of Au Bon Pain's CEO, Sue Morelli. Employees in the Marketing and Communications departments rate David Hoffman the highest.

CEO Score 50

CEO Score

CEO Score 49

Overall Culture 52

Overall Culture

Overall Culture 51

-60

eNPS

-53

Gender Score 41

Gender Score

Gender Score 58

Diversity Score 58

Diversity Score

Diversity Score 59

Perk And Benefits 36

Perk And Benefits

Perk And Benefits 37

Professional Dev. N/A

Professional Dev.

Professional Dev. 48

Overall Culture at Au Bon Pain vs Dunkin'

/ 100

Au Bon Pain

Employees at Au Bon Pain rate their Overall Culture a 52/100, with Sales as the department that rate their experience the highest.

Overall Culture
Winner by 1%

/ 100

Dunkin'

Employees at Dunkin' rate their Overall Culture a /100, with Communications and Marketing as the two departments that rate their experience the highest.

Au Bon Pain
Dunkin'51

Employee Net Promoter Score at Au Bon Pain vs Dunkin'

-60

eNPS

Au Bon Pain

6 Promoters 14%

5 Passives 12%

32 Detractors 74%

-53

eNPS

Dunkin'

456 Promoters 18%

288 Passives 11%

1828 Detractors 71%

Employee Net Promoter Score
Winner by %

Au Bon Pain
Dunkin'-54

Gender Score at Au Bon Pain vs Dunkin'

/ 100

Au Bon Pain

Employees at Au Bon Pain rate their Gender Score a 41/100.

/ 100

Dunkin'

Employees at Dunkin' rate their Gender Score a /100, with Marketing and Design as the two departments that rate their experience the highest.

Gender Score
Winner by 17%

Au Bon Pain
Dunkin'58

Diversity Score at Au Bon Pain vs Dunkin'

/ 100

Au Bon Pain

Employees at Au Bon Pain rate their Diversity Score a 58/100, with Sales as the department that rate their experience the highest.

/ 100

Dunkin'

Employees at Dunkin' rate their Diversity Score a /100, with Communications and Design as the two departments that rate their experience the highest.

Diversity Score
Winner by 1%

Au Bon Pain
Dunkin'59

Perk and Benefits Score at Au Bon Pain vs Dunkin'

/ 100

Au Bon Pain

Employees at Au Bon Pain rate their Perk and Benefits Score a 36/100, with Sales as the department that rate their experience the highest.

/ 100

Dunkin'

Employees at Dunkin' rate their Perk and Benefits Score a /100, with Communications and Marketing as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 1%

Au Bon Pain
Dunkin'37

Professional Development Score at Au Bon Pain vs Dunkin'

Not enough ratings

Au Bon Pain

Au Bon Pain doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Dunkin'

Employees at Dunkin' rate their Professional Development Score a /100, with Sales and Operations as the two departments that rate their experience the highest.

Professional Development Score
Winner

Dunkin'48

Leadership Culture Ratings vs Dunkin'

Au Bon Pain

49 / 100

Leadership Culture Ratings vs Dunkin'
Winner by 2%

Dunkin'

47 / 100

Au Bon Pain rates % higher than Dunkin' on Leadership Culture Ratings vs Dunkin' Ratings based on looking at 6051 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of your CEOs management style?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

Au Bon Pain
Dunkin'47

Compensation Culture Ratings vs Dunkin'

Au Bon Pain rates % lower than Dunkin' on Compensation Culture Ratings vs Dunkin' Ratings based on looking at 4138 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Au Bon Pain
Dunkin'40

Team Culture Ratings vs Dunkin'

Au Bon Pain

59 / 100

Team Culture Ratings vs Dunkin'
Winner by 5%

Dunkin'

54 / 100

Au Bon Pain rates % higher than Dunkin' on Team Culture Ratings vs Dunkin' Ratings based on looking at 3676 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Does Your Boss Hurt Your Company Culture?".

Au Bon Pain
Dunkin'54

Environment Culture Ratings vs Dunkin'

Tied

Au Bon Pain tied with Dunkin' on Environment Culture Ratings vs Dunkin' Ratings based on looking at 3453 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "On average, how many hours do you work a day?".

Au Bon Pain
Dunkin'66

Sentiment Culture Ratings vs Dunkin'

Tied

Au Bon Pain tied with Dunkin' on Sentiment Culture Ratings vs Dunkin' Ratings based on looking at 5210 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What do you like best about your company?".

Au Bon Pain
Dunkin'50