Au Bon Pain vs Costa Coffee | Comparably
Comparably
Profile Image
VS
Au Bon Pain
EMPLOYEE
PARTICIPANTS
49
TOTAL
RATINGS
431
Costa Coffee
EMPLOYEE
PARTICIPANTS
148
TOTAL
RATINGS
1065

Au Bon Pain vs Costa Coffee

Compare Au Bon Pain versus Costa Coffee for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 49 employees and customers of Au Bon Pain and 148 employees and customers of Costa Coffee.

Au Bon Pain

Au Bon Pain's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Au Bon Pain.

Costa Coffee

Costa Coffee's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Costa Coffee.

3.7/5
Product Quality
4/5
3.3/5
Pricing
3.7/5
3.2/5
Customer Service
3.9/5
33
NPS Score
57%Promoters
19%Passive
24%Detractors

Net Promoter Score
Winner by 4

29
NPS Score
60%Promoters
9%Passive
31%Detractors

See how Au Bon Pain compares to its competitors

Starbucks
Boloco
Dunkin'
Panera Bread
Quiznos
Subway

Working at Au Bon Pain vs Working at Costa Coffee

Sue Morelli Au Bon Pain's CEO
50 / 100

CEO Rating
Winner by 3%

Costa Coffee's CEO
47 / 100

CEO Rating

Au Bon Pain

Au Bon Pain doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Costa Coffee

Employees at Costa Coffee rate their CEO, , 47/100. This score is 3% lower than the scores of Au Bon Pain's CEO, Sue Morelli.

CEO Score 50
CEO Score
CEO Score 47
Overall Culture 52
Overall Culture
Overall Culture 53
-60
eNPS
-54
Gender Score 41
Gender Score
Gender Score 51
Diversity Score 58
Diversity Score
Diversity Score N/A
Perk And Benefits 36
Perk And Benefits
Perk And Benefits 48
Professional Dev. N/A
Professional Dev.
Professional Dev. N/A

Overall Culture at Au Bon Pain vs Costa Coffee

52
/ 100
Au Bon Pain

Employees at Au Bon Pain rate their Overall Culture a 52/100, with Sales as the department that rate their experience the highest.

53
/ 100
Costa Coffee

Employees at Costa Coffee rate their Overall Culture a /100, with Sales as the department that rate their experience the highest.

Overall Culture
Winner by 1%

  • Au Bon Pain
  • Costa Coffee53

Employee Net Promoter Score at Au Bon Pain vs Costa Coffee

-60
eNPS
Au Bon Pain
6 Promoters 14%
5 Passives 12%
32 Detractors 74%
-54
eNPS
Costa Coffee
20 Promoters 16%
16 Passives 14%
86 Detractors 70%

Employee Net Promoter Score
Winner by %

  • Au Bon Pain
  • Costa Coffee-54

Gender Score at Au Bon Pain vs Costa Coffee

41
/ 100
Au Bon Pain

Employees at Au Bon Pain rate their Gender Score a 41/100.

51
/ 100
Costa Coffee

Employees at Costa Coffee rate their Gender Score a /100, with Sales as the department that rate their experience the highest.

Gender Score
Winner by 10%

  • Au Bon Pain
  • Costa Coffee50

Diversity Score at Au Bon Pain vs Costa Coffee

58
/ 100
Au Bon Pain

Employees at Au Bon Pain rate their Diversity Score a 58/100, with Sales as the department that rate their experience the highest.

Diversity Score
Winner

0
/ 100
Costa Coffee

Costa Coffee doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

  • Au Bon Pain57

Perk and Benefits Score at Au Bon Pain vs Costa Coffee

36
/ 100
Au Bon Pain

Employees at Au Bon Pain rate their Perk and Benefits Score a 36/100, with Sales as the department that rate their experience the highest.

48
/ 100
Costa Coffee

Employees at Costa Coffee rate their Perk and Benefits Score a /100.

Perk and Benefits Score
Winner by 12%

  • Au Bon Pain
  • Costa Coffee47

Professional Development Score at Au Bon Pain vs Costa Coffee

?
Not enough ratings
Au Bon Pain

Au Bon Pain doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

?
Not enough ratings
Costa Coffee

Costa Coffee doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

    Leadership Culture Ratings vs Costa Coffee

    Au Bon Pain
    49 / 100

    Leadership Culture Ratings vs Costa Coffee
    Winner by 1%

    Costa Coffee
    48 / 100

    Au Bon Pain rates % higher than Costa Coffee on Leadership Culture Ratings vs Costa Coffee Ratings based on looking at 332 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you feel comfortable giving your boss negative feedback?" and "Are your company's goals clear, and are you invested in them?".

    • Au Bon Pain
    • Costa Coffee48

    Compensation Culture Ratings vs Costa Coffee

    Au Bon Pain
    38 / 100
    Costa Coffee
    53 / 100

    Au Bon Pain rates % lower than Costa Coffee on Compensation Culture Ratings vs Costa Coffee Ratings based on looking at 234 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "What is the best part about your compensation package?".

    • Au Bon Pain
    • Costa Coffee53

    Team Culture Ratings vs Costa Coffee

    Au Bon Pain
    59 / 100
    Costa Coffee
    59 / 100

    Tied

    Au Bon Pain tied with Costa Coffee on Team Culture Ratings vs Costa Coffee Ratings based on looking at 188 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "Do you look forward to interacting with your coworkers?".

    • Au Bon Pain
    • Costa Coffee59

    Environment Culture Ratings vs Costa Coffee

    Au Bon Pain
    66 / 100

    Environment Culture Ratings vs Costa Coffee
    Winner by 2%

    Costa Coffee
    64 / 100

    Au Bon Pain rates % higher than Costa Coffee on Environment Culture Ratings vs Costa Coffee Ratings based on looking at 178 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "Do you have a close friend at work?".

    • Au Bon Pain
    • Costa Coffee64

    Sentiment Culture Ratings vs Costa Coffee

    Au Bon Pain
    50 / 100

    Sentiment Culture Ratings vs Costa Coffee
    Winner by 3%

    Costa Coffee
    47 / 100

    Au Bon Pain rates % higher than Costa Coffee on Sentiment Culture Ratings vs Costa Coffee Ratings based on looking at 306 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What's going wrong and how can it be improved?".

    • Au Bon Pain
    • Costa Coffee47

    See how Au Bon Pain compares to its competitors