


Compare Costa Coffee versus Dunkin' for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 148 employees and customers of Costa Coffee and 3116 employees and customers of Dunkin'.

Costa Coffee's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Costa Coffee.

Dunkin''s brand is ranked #43 in the list of Global Top 100 Brands, as rated by customers of Dunkin'.
| 60% | Promoters |
|---|---|
| 9% | Passive |
| 31% | Detractors |
Net Promoter Score
Winner by 17
| 47% | Promoters |
|---|---|
| 18% | Passive |
| 35% | Detractors |
CEO Rating
Winner by 2%

Costa Coffee doesn't have enough ratings to calculate the Team Culture Ratings.
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Employees at Dunkin' rate their CEO, David Hoffman, 49/100. This score is 2% higher than the scores of Costa Coffee's CEO. Employees in the Marketing and Communications departments rate David Hoffman the highest.

Employees at Costa Coffee rate their Overall Culture a 53/100, with Sales as the department that rate their experience the highest.
Overall Culture
Winner by 2%

Employees at Dunkin' rate their Overall Culture a /100, with Communications and Marketing as the two departments that rate their experience the highest.


Employees at Costa Coffee rate their Gender Score a 51/100, with Sales as the department that rate their experience the highest.

Employees at Dunkin' rate their Gender Score a /100, with Marketing and Design as the two departments that rate their experience the highest.
Gender Score
Winner by 7%

Costa Coffee doesn't have enough ratings to calculate Diversity Score ratings.
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Employees at Dunkin' rate their Diversity Score a /100, with Communications and Design as the two departments that rate their experience the highest.
Diversity Score
Winner

Employees at Costa Coffee rate their Perk and Benefits Score a 48/100.
Perk and Benefits Score
Winner by 11%

Employees at Dunkin' rate their Perk and Benefits Score a /100, with Communications and Marketing as the two departments that rate their experience the highest.

Costa Coffee doesn't have enough ratings to calculate Professional Development Score ratings.
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Employees at Dunkin' rate their Professional Development Score a /100, with Sales and Operations as the two departments that rate their experience the highest.
Professional Development Score
Winner

Leadership Culture Ratings vs Dunkin'
Winner by 1%
Costa Coffee rates % higher than Dunkin' on Leadership Culture Ratings vs Dunkin' Ratings based on looking at 6199 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your manager?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

Compensation Culture Ratings vs Dunkin'
Winner by 13%
Costa Coffee rates % higher than Dunkin' on Compensation Culture Ratings vs Dunkin' Ratings based on looking at 4228 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Are you satisfied with your Benefits?".

Team Culture Ratings vs Dunkin'
Winner by 5%
Costa Coffee rates % higher than Dunkin' on Team Culture Ratings vs Dunkin' Ratings based on looking at 3750 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "How would you rate the quality of your coworkers?".
Costa Coffee rates % lower than Dunkin' on Environment Culture Ratings vs Dunkin' Ratings based on looking at 3517 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "Does someone you work with closely, make you want to quit your job?".
Costa Coffee rates % lower than Dunkin' on Sentiment Culture Ratings vs Dunkin' Ratings based on looking at 5348 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "How do your customers perceive your company?".


