Dunkin'

EMPLOYEE PARTICIPANTS: 3116

TOTAL RATINGS: 26807

Peet's Coffee & Tea

EMPLOYEE PARTICIPANTS: 141

TOTAL RATINGS: 1094

Dunkin' vs Peet's Coffee & Tea

Compare Dunkin' versus Peet's Coffee & Tea for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3116 employees and customers of Dunkin' and 141 employees and customers of Peet's Coffee & Tea.

Dunkin'

Dunkin''s brand is ranked #43 in the list of Global Top 100 Brands, as rated by customers of Dunkin'.

Peet's Coffee & Tea

Peet's Coffee & Tea's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Peet's Coffee & Tea.

3.6/5

Product Quality

4.1/5

3.4/5

Pricing

3.9/5

3.4/5

Customer Service

4.1/5

NPS Score

47%	Promoters
18%	Passive
35%	Detractors

NPS Score

54%	Promoters
20%	Passive
26%	Detractors

Net Promoter Score
Winner by 16

See how Dunkin' compares to its competitors

Starbucks

Au Bon Pain

Caribou Coffee

Einstein Bros. Bagels

Krispy Kreme

Krispy Kreme Doughnuts

Luby's

Yum! Brands

Tim Hortons

See how Peet's Coffee & Tea compares to its competitors

Starbucks

Caribou Coffee

McDonald's

The Cheesecake Factory

The Coffee Bean & Tea Leaf

Harmless Harvest

Working at Dunkin' vs Working at Peet's Coffee & Tea

49 / 100

CEO Rating

David A. Burwick

56 / 100

CEO Rating
Winner by 7%

Dunkin'

Dunkin' doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Peet's Coffee & Tea

Employees at Peet's Coffee & Tea rate their CEO, David A. Burwick, 56/100. This score is 7% higher than the scores of Dunkin' CEO, David Hoffman. Employees in the Customer Support and Operations departments rate David A. Burwick the highest.

CEO Score 49

CEO Score

CEO Score 56

Overall Culture 51

Overall Culture

Overall Culture 64

-53

eNPS

-24

Gender Score 58

Gender Score

Gender Score 71

Diversity Score 59

Diversity Score

Diversity Score 72

Perk And Benefits 37

Perk And Benefits

Perk And Benefits 59

Professional Dev. 48

Professional Dev.

Professional Dev. 57

Overall Culture at Dunkin' vs Peet's Coffee & Tea

/ 100

Dunkin'

Employees at Dunkin' rate their Overall Culture a 51/100, with Communications and Marketing as the two departments that rate their experience the highest.

/ 100

Peet's Coffee & Tea

Employees at Peet's Coffee & Tea rate their Overall Culture a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 13%

Dunkin'51
Peet's Coffee & Tea64

Employee Net Promoter Score at Dunkin' vs Peet's Coffee & Tea

-53

eNPS

Dunkin'

456 Promoters 18%

288 Passives 11%

1828 Detractors 71%

-24

eNPS

Peet's Coffee & Tea

32 Promoters 27%

25 Passives 22%

59 Detractors 51%

Employee Net Promoter Score
Winner by %

Dunkin'-54
Peet's Coffee & Tea-24

Gender Score at Dunkin' vs Peet's Coffee & Tea

/ 100

Dunkin'

Employees at Dunkin' rate their Gender Score a 58/100, with Marketing and Design as the two departments that rate their experience the highest.

/ 100

Peet's Coffee & Tea

Employees at Peet's Coffee & Tea rate their Gender Score a /100.

Gender Score
Winner by 13%

Dunkin'58
Peet's Coffee & Tea

Diversity Score at Dunkin' vs Peet's Coffee & Tea

/ 100

Dunkin'

Employees at Dunkin' rate their Diversity Score a 59/100, with Communications and Design as the two departments that rate their experience the highest.

/ 100

Peet's Coffee & Tea

Employees at Peet's Coffee & Tea rate their Diversity Score a /100, with Customer Support as the department that rate their experience the highest.

Diversity Score
Winner by 13%

Dunkin'59
Peet's Coffee & Tea

Perk and Benefits Score at Dunkin' vs Peet's Coffee & Tea

/ 100

Dunkin'

Employees at Dunkin' rate their Perk and Benefits Score a 37/100, with Communications and Marketing as the two departments that rate their experience the highest.

/ 100

Peet's Coffee & Tea

Employees at Peet's Coffee & Tea rate their Perk and Benefits Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 22%

Dunkin'37
Peet's Coffee & Tea

Professional Development Score at Dunkin' vs Peet's Coffee & Tea

/ 100

Dunkin'

Employees at Dunkin' rate their Professional Development Score a 48/100, with Sales and Operations as the two departments that rate their experience the highest.

/ 100

Peet's Coffee & Tea

Employees at Peet's Coffee & Tea rate their Professional Development Score a /100.

Professional Development Score
Winner by 9%

Dunkin'48
Peet's Coffee & Tea

Leadership Culture Ratings vs Peet's Coffee & Tea

Dunkin' rates % lower than Peet's Coffee & Tea on Leadership Culture Ratings vs Peet's Coffee & Tea Ratings based on looking at 6205 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your manager seem to care about you as a person?" and "Is your company invested in your career growth?".

Dunkin'47
Peet's Coffee & Tea59

Compensation Culture Ratings vs Peet's Coffee & Tea

Dunkin' rates % lower than Peet's Coffee & Tea on Compensation Culture Ratings vs Peet's Coffee & Tea Ratings based on looking at 4235 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Dunkin'40
Peet's Coffee & Tea

Team Culture Ratings vs Peet's Coffee & Tea

Dunkin' rates % lower than Peet's Coffee & Tea on Team Culture Ratings vs Peet's Coffee & Tea Ratings based on looking at 3758 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "What are some of the best things about your team?".

Dunkin'54
Peet's Coffee & Tea

Environment Culture Ratings vs Peet's Coffee & Tea

Dunkin' rates % lower than Peet's Coffee & Tea on Environment Culture Ratings vs Peet's Coffee & Tea Ratings based on looking at 3522 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "On average, how many hours do you work a day?".

Dunkin'66
Peet's Coffee & Tea

Sentiment Culture Ratings vs Peet's Coffee & Tea

Dunkin' rates % lower than Peet's Coffee & Tea on Sentiment Culture Ratings vs Peet's Coffee & Tea Ratings based on looking at 5344 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What would you most like to see improved at your company?".

Dunkin'50
Peet's Coffee & Tea63