Dunkin'

EMPLOYEE PARTICIPANTS: 3153

TOTAL RATINGS: 27051

Tim Hortons

EMPLOYEE PARTICIPANTS: 396

TOTAL RATINGS: 2615

Dunkin' vs Tim Hortons

Compare Dunkin' versus Tim Hortons for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3153 employees and customers of Dunkin' and 396 employees and customers of Tim Hortons.

Dunkin'

Dunkin''s brand is ranked #43 in the list of Global Top 100 Brands, as rated by customers of Dunkin'.

Tim Hortons

Tim Hortons's brand is ranked #234 in the list of Global Top 1000 Brands, as rated by customers of Tim Hortons. Their current market cap is $18.61B.

3.6/5

Product Quality

4/5

3.4/5

Pricing

3.7/5

3.4/5

Customer Service

3.8/5

NPS Score

47%	Promoters
17%	Passive
36%	Detractors

NPS Score

51%	Promoters
24%	Passive
25%	Detractors

Net Promoter Score
Winner by 15

See how Dunkin' compares to its competitors

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Krispy Kreme

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See how Tim Hortons compares to its competitors

Working at Dunkin' vs Working at Tim Hortons

49 / 100

CEO Rating

Marc Caira

61 / 100

CEO Rating
Winner by 12%

Dunkin'

Dunkin' doesn't have enough ratings to calculate the Team Culture Ratings.

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Tim Hortons

Employees at Tim Hortons rate their CEO, Marc Caira, 61/100. This score is 12% higher than the scores of Dunkin' CEO, David Hoffman. Employees in the Sales and Operations departments rate Marc Caira the highest.

CEO Score 49

CEO Score

CEO Score 61

Overall Culture 51

Overall Culture

Overall Culture 62

-53

eNPS

-16

Gender Score 58

Gender Score

Gender Score 66

Diversity Score 59

Diversity Score

Diversity Score 49

Perk And Benefits 37

Perk And Benefits

Perk And Benefits 45

Professional Dev. 46

Professional Dev.

Professional Dev. 53

Overall Culture at Dunkin' vs Tim Hortons

/ 100

Dunkin'

Employees at Dunkin' rate their Overall Culture a 51/100, with Communications and Marketing as the two departments that rate their experience the highest.

/ 100

Tim Hortons

Employees at Tim Hortons rate their Overall Culture a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 11%

Dunkin'51
Tim Hortons

Employee Net Promoter Score at Dunkin' vs Tim Hortons

-53

eNPS

Dunkin'

462 Promoters 18%

290 Passives 11%

1843 Detractors 71%

-16

eNPS

Tim Hortons

103 Promoters 34%

48 Passives 16%

154 Detractors 50%

Employee Net Promoter Score
Winner by %

Dunkin'
Tim Hortons-18

Gender Score at Dunkin' vs Tim Hortons

/ 100

Dunkin'

Employees at Dunkin' rate their Gender Score a 58/100, with Marketing and Design as the two departments that rate their experience the highest.

/ 100

Tim Hortons

Employees at Tim Hortons rate their Gender Score a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

Gender Score
Winner by 8%

Dunkin'58
Tim Hortons

Diversity Score at Dunkin' vs Tim Hortons

/ 100

Dunkin'

Employees at Dunkin' rate their Diversity Score a 59/100, with Communications and Design as the two departments that rate their experience the highest.

Diversity Score
Winner by 10%

/ 100

Tim Hortons

Employees at Tim Hortons rate their Diversity Score a /100, with Sales and Product as the two departments that rate their experience the highest.

Dunkin'59
Tim Hortons

Perk and Benefits Score at Dunkin' vs Tim Hortons

/ 100

Dunkin'

Employees at Dunkin' rate their Perk and Benefits Score a 37/100, with Communications and Marketing as the two departments that rate their experience the highest.

/ 100

Tim Hortons

Employees at Tim Hortons rate their Perk and Benefits Score a /100, with Product and Operations as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 8%

Dunkin'37
Tim Hortons45

Professional Development Score at Dunkin' vs Tim Hortons

/ 100

Dunkin'

Employees at Dunkin' rate their Professional Development Score a 46/100, with Sales and Operations as the two departments that rate their experience the highest.

/ 100

Tim Hortons

Employees at Tim Hortons rate their Professional Development Score a /100.

Professional Development Score
Winner by 7%

Dunkin'
Tim Hortons51

Leadership Culture Ratings vs Tim Hortons

Dunkin' rates % lower than Tim Hortons on Leadership Culture Ratings vs Tim Hortons Ratings based on looking at 6643 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your manager?" and "Does your manager seem to care about you as a person?".

Dunkin'
Tim Hortons60

Compensation Culture Ratings vs Tim Hortons

Dunkin' rates % lower than Tim Hortons on Compensation Culture Ratings vs Tim Hortons Ratings based on looking at 4483 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "How often do you get a raise?".

Dunkin'40
Tim Hortons48

Team Culture Ratings vs Tim Hortons

Dunkin' rates % lower than Tim Hortons on Team Culture Ratings vs Tim Hortons Ratings based on looking at 3962 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "What are some of the best things about your team?".

Dunkin'54
Tim Hortons67

Environment Culture Ratings vs Tim Hortons

Dunkin' rates % lower than Tim Hortons on Environment Culture Ratings vs Tim Hortons Ratings based on looking at 3708 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "Do you have a close friend at work?".

Dunkin'
Tim Hortons73

Sentiment Culture Ratings vs Tim Hortons

Dunkin' rates % lower than Tim Hortons on Sentiment Culture Ratings vs Tim Hortons Ratings based on looking at 5743 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "Are you typically excited about going to work each day?".

Dunkin'50
Tim Hortons