Dunkin'

EMPLOYEE PARTICIPANTS: 3165

TOTAL RATINGS: 27100

Tim Hortons

EMPLOYEE PARTICIPANTS: 399

TOTAL RATINGS: 2637

Dunkin' vs Tim Hortons

Compare Dunkin' versus Tim Hortons for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3165 employees and customers of Dunkin' and 399 employees and customers of Tim Hortons.

Dunkin'

Dunkin''s brand is ranked #43 in the list of Global Top 100 Brands, as rated by customers of Dunkin'.

Tim Hortons

Tim Hortons's brand is ranked #234 in the list of Global Top 1000 Brands, as rated by customers of Tim Hortons. Their current market cap is $18.61B.

3.6/5

Product Quality

4/5

3.4/5

Pricing

3.7/5

3.4/5

Customer Service

3.8/5

NPS Score

47%	Promoters
18%	Passive
35%	Detractors

NPS Score

51%	Promoters
24%	Passive
25%	Detractors

Net Promoter Score
Winner by 14

See how Dunkin' compares to its competitors

Einstein Bros. Bagels

Krispy Kreme

Krispy Kreme Doughnuts

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See how Tim Hortons compares to its competitors

Working at Dunkin' vs Working at Tim Hortons

49 / 100

CEO Rating

Marc Caira

61 / 100

CEO Rating
Winner by 12%

Dunkin'

Dunkin' doesn't have enough ratings to calculate the Team Culture Ratings.

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Tim Hortons

Employees at Tim Hortons rate their CEO, Marc Caira, 61/100. This score is 12% higher than the scores of Dunkin' CEO, David Hoffman. Employees in the Sales and Operations departments rate Marc Caira the highest.

CEO Score 49

CEO Score

CEO Score 61

Overall Culture 51

Overall Culture

Overall Culture 62

-53

eNPS

-16

Gender Score 58

Gender Score

Gender Score 66

Diversity Score 59

Diversity Score

Diversity Score 49

Perk And Benefits 37

Perk And Benefits

Perk And Benefits 45

Professional Dev. 46

Professional Dev.

Professional Dev. 53

Overall Culture at Dunkin' vs Tim Hortons

/ 100

Dunkin'

Employees at Dunkin' rate their Overall Culture a 51/100, with Communications and Marketing as the two departments that rate their experience the highest.

/ 100

Tim Hortons

Employees at Tim Hortons rate their Overall Culture a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 11%

Dunkin'51
Tim Hortons

Employee Net Promoter Score at Dunkin' vs Tim Hortons

-53

eNPS

Dunkin'

464 Promoters 18%

291 Passives 11%

1845 Detractors 71%

-16

eNPS

Tim Hortons

104 Promoters 34%

48 Passives 16%

155 Detractors 50%

Employee Net Promoter Score
Winner by %

Dunkin'-54
Tim Hortons

Gender Score at Dunkin' vs Tim Hortons

/ 100

Dunkin'

Employees at Dunkin' rate their Gender Score a 58/100, with Marketing and Design as the two departments that rate their experience the highest.

/ 100

Tim Hortons

Employees at Tim Hortons rate their Gender Score a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

Gender Score
Winner by 8%

Dunkin'58
Tim Hortons

Diversity Score at Dunkin' vs Tim Hortons

/ 100

Dunkin'

Employees at Dunkin' rate their Diversity Score a 59/100, with Communications and Design as the two departments that rate their experience the highest.

Diversity Score
Winner by 10%

/ 100

Tim Hortons

Employees at Tim Hortons rate their Diversity Score a /100, with Sales and Product as the two departments that rate their experience the highest.

Dunkin'59
Tim Hortons

Perk and Benefits Score at Dunkin' vs Tim Hortons

/ 100

Dunkin'

Employees at Dunkin' rate their Perk and Benefits Score a 37/100, with Communications and Marketing as the two departments that rate their experience the highest.

/ 100

Tim Hortons

Employees at Tim Hortons rate their Perk and Benefits Score a /100, with Product and Operations as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 8%

Dunkin'37
Tim Hortons

Professional Development Score at Dunkin' vs Tim Hortons

/ 100

Dunkin'

Employees at Dunkin' rate their Professional Development Score a 46/100, with Sales and Operations as the two departments that rate their experience the highest.

/ 100

Tim Hortons

Employees at Tim Hortons rate their Professional Development Score a /100.

Professional Development Score
Winner by 7%

Dunkin'46
Tim Hortons

Leadership Culture Ratings vs Tim Hortons

Dunkin' rates % lower than Tim Hortons on Leadership Culture Ratings vs Tim Hortons Ratings based on looking at 6658 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get valuable feedback on how to improve at work?" and "Do you feel comfortable giving your boss negative feedback?".

Dunkin'47
Tim Hortons

Compensation Culture Ratings vs Tim Hortons

Dunkin' rates % lower than Tim Hortons on Compensation Culture Ratings vs Tim Hortons Ratings based on looking at 4492 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Are you satisfied with your Benefits?".

Dunkin'40
Tim Hortons

Team Culture Ratings vs Tim Hortons

Dunkin' rates % lower than Tim Hortons on Team Culture Ratings vs Tim Hortons Ratings based on looking at 3975 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Does Your Boss Hurt Your Company Culture?".

Dunkin'54
Tim Hortons

Environment Culture Ratings vs Tim Hortons

Dunkin' rates % lower than Tim Hortons on Environment Culture Ratings vs Tim Hortons Ratings based on looking at 3712 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "Do you have a close friend at work?".

Dunkin'66
Tim Hortons

Sentiment Culture Ratings vs Tim Hortons

Dunkin' rates % lower than Tim Hortons on Sentiment Culture Ratings vs Tim Hortons Ratings based on looking at 5759 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "How confident are you about the future success of your company?".

Dunkin'50
Tim Hortons