Dunkin'

EMPLOYEE PARTICIPANTS: 3153

TOTAL RATINGS: 27051

Luby's

EMPLOYEE PARTICIPANTS: 35

TOTAL RATINGS: 411

Dunkin' vs Luby's

Compare Dunkin' versus Luby's for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3153 employees and customers of Dunkin' and 35 employees and customers of Luby's.

Dunkin'

Dunkin''s brand is ranked #43 in the list of Global Top 100 Brands, as rated by customers of Dunkin'.

Luby's

Luby's's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Luby's. Their current market cap is $106.67M.

3.6/5

Product Quality

3/5

3.4/5

Pricing

2.9/5

3.4/5

Customer Service

2.9/5

NPS Score

47%	Promoters
17%	Passive
36%	Detractors

Net Promoter Score
Winner by 12

-1

NPS Score

40%	Promoters
19%	Passive
41%	Detractors

See how Dunkin' compares to its competitors

Einstein Bros. Bagels

Krispy Kreme

Krispy Kreme Doughnuts

Yum! Brands

Tim Hortons

See how Luby's compares to its competitors

Cracker Barrel

Darden Restaurants

Golden Corral

Papa John's International

Ruby Tuesday

Bojangles

Working at Dunkin' vs Working at Luby's

49 / 100

CEO Rating

Christopher Pappas

54 / 100

CEO Rating
Winner by 5%

Dunkin'

Dunkin' doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Luby's

Employees at Luby's rate their CEO, Christopher Pappas, 54/100. This score is 5% higher than the scores of Dunkin' CEO, David Hoffman. Employees in the Customer Support and Operations departments rate Christopher Pappas the highest.

CEO Score 49

CEO Score

CEO Score 54

Overall Culture 51

Overall Culture

Overall Culture 56

-53

eNPS

-29

Gender Score 58

Gender Score

Gender Score 51

Diversity Score 59

Diversity Score

Diversity Score 58

Perk And Benefits 37

Perk And Benefits

Perk And Benefits 59

Professional Dev. 46

Professional Dev.

Professional Dev. 52

Overall Culture at Dunkin' vs Luby's

/ 100

Dunkin'

Employees at Dunkin' rate their Overall Culture a 51/100, with Communications and Marketing as the two departments that rate their experience the highest.

/ 100

Luby's

Employees at Luby's rate their Overall Culture a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 5%

Dunkin'51
Luby's

Employee Net Promoter Score at Dunkin' vs Luby's

-53

eNPS

Dunkin'

462 Promoters 18%

290 Passives 11%

1843 Detractors 71%

-29

eNPS

Luby's

7 Promoters 25%

6 Passives 21%

15 Detractors 54%

Employee Net Promoter Score
Winner by %

Dunkin'-54
Luby's

Gender Score at Dunkin' vs Luby's

/ 100

Dunkin'

Employees at Dunkin' rate their Gender Score a 58/100, with Marketing and Design as the two departments that rate their experience the highest.

Gender Score
Winner by 7%

/ 100

Luby's

Employees at Luby's rate their Gender Score a /100, with Customer Support as the department that rate their experience the highest.

Dunkin'58
Luby's

Diversity Score at Dunkin' vs Luby's

/ 100

Dunkin'

Employees at Dunkin' rate their Diversity Score a 59/100, with Communications and Design as the two departments that rate their experience the highest.

Diversity Score
Winner by 1%

/ 100

Luby's

Employees at Luby's rate their Diversity Score a /100.

Dunkin'59
Luby's

Perk and Benefits Score at Dunkin' vs Luby's

/ 100

Dunkin'

Employees at Dunkin' rate their Perk and Benefits Score a 37/100, with Communications and Marketing as the two departments that rate their experience the highest.

/ 100

Luby's

Employees at Luby's rate their Perk and Benefits Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 22%

Dunkin'37
Luby's

Professional Development Score at Dunkin' vs Luby's

/ 100

Dunkin'

Employees at Dunkin' rate their Professional Development Score a 46/100, with Sales and Operations as the two departments that rate their experience the highest.

/ 100

Luby's

Employees at Luby's rate their Professional Development Score a /100.

Professional Development Score
Winner by 6%

Dunkin'46
Luby's

Leadership Culture Ratings vs Luby's

Dunkin' rates % lower than Luby's on Leadership Culture Ratings vs Luby's Ratings based on looking at 6084 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "How would you rate your manager?".

Dunkin'47
Luby's

Compensation Culture Ratings vs Luby's

Dunkin' rates % lower than Luby's on Compensation Culture Ratings vs Luby's Ratings based on looking at 4152 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "How often do you get a raise?".

Dunkin'40
Luby's

Team Culture Ratings vs Luby's

Dunkin' rates % lower than Luby's on Team Culture Ratings vs Luby's Ratings based on looking at 3701 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "Do you look forward to interacting with your coworkers?".

Dunkin'54
Luby's

Environment Culture Ratings vs Luby's

Dunkin'

66 / 100

Environment Culture Ratings vs Luby's
Winner by 3%

Luby's

63 / 100

Dunkin' rates % higher than Luby's on Environment Culture Ratings vs Luby's Ratings based on looking at 3475 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "What is most positive about the culture and environment at your company?".

Dunkin'66
Luby's

Sentiment Culture Ratings vs Luby's

Dunkin' rates % lower than Luby's on Sentiment Culture Ratings vs Luby's Ratings based on looking at 5246 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "How do your customers perceive your company?".

Dunkin'50
Luby's