Dunkin'

EMPLOYEE PARTICIPANTS: 3153

TOTAL RATINGS: 27051

Einstein Bros. Bagels

EMPLOYEE PARTICIPANTS: 165

TOTAL RATINGS: 1471

Dunkin' vs Einstein Bros. Bagels

Compare Dunkin' versus Einstein Bros. Bagels for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3153 employees and customers of Dunkin' and 165 employees and customers of Einstein Bros. Bagels.

Dunkin'

Dunkin''s brand is ranked #43 in the list of Global Top 100 Brands, as rated by customers of Dunkin'.

Einstein Bros. Bagels

Einstein Bros. Bagels's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Einstein Bros. Bagels.

3.6/5

Product Quality

2.9/5

3.4/5

Pricing

2.8/5

3.4/5

Customer Service

2.6/5

NPS Score

47%	Promoters
17%	Passive
36%	Detractors

Net Promoter Score
Winner by 36

-25

NPS Score

34%	Promoters
7%	Passive
59%	Detractors

See how Dunkin' compares to its competitors

Krispy Kreme Doughnuts

Luby's

Yum! Brands

Tim Hortons

See how Einstein Bros. Bagels compares to its competitors

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Bruegger's

Caribou Coffee

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Darden Restaurants

Luby's

Papa John's International

Ruby Tuesday

Working at Dunkin' vs Working at Einstein Bros. Bagels

49 / 100

CEO Rating
Winner by 3%

Paul Murphy

46 / 100

CEO Rating

Dunkin'

Dunkin' doesn't have enough ratings to calculate the Team Culture Ratings.

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Einstein Bros. Bagels

Employees at Einstein Bros. Bagels rate their CEO, Paul Murphy, 46/100. This score is 3% lower than the scores of Dunkin' CEO, David Hoffman. Employees in the Customer Support and Sales departments rate Paul Murphy the highest.

CEO Score 49

CEO Score

CEO Score 46

Overall Culture 51

Overall Culture

Overall Culture 49

-53

eNPS

-63

Gender Score 58

Gender Score

Gender Score 61

Diversity Score 59

Diversity Score

Diversity Score 55

Perk And Benefits 37

Perk And Benefits

Perk And Benefits 38

Professional Dev. 46

Professional Dev.

Professional Dev. 70

Overall Culture at Dunkin' vs Einstein Bros. Bagels

/ 100

Dunkin'

Employees at Dunkin' rate their Overall Culture a 51/100, with Communications and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 2%

/ 100

Einstein Bros. Bagels

Employees at Einstein Bros. Bagels rate their Overall Culture a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

Dunkin'51
Einstein Bros. Bagels49

Employee Net Promoter Score at Dunkin' vs Einstein Bros. Bagels

-53

eNPS

Dunkin'

462 Promoters 18%

290 Passives 11%

1843 Detractors 71%

Employee Net Promoter Score
Winner by 10%

-63

eNPS

Einstein Bros. Bagels

17 Promoters 12%

17 Passives 13%

101 Detractors 75%

Dunkin'
Einstein Bros. Bagels-63

Gender Score at Dunkin' vs Einstein Bros. Bagels

/ 100

Dunkin'

Employees at Dunkin' rate their Gender Score a 58/100, with Marketing and Design as the two departments that rate their experience the highest.

/ 100

Einstein Bros. Bagels

Employees at Einstein Bros. Bagels rate their Gender Score a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

Gender Score
Winner by 3%

Dunkin'
Einstein Bros. Bagels61

Diversity Score at Dunkin' vs Einstein Bros. Bagels

/ 100

Dunkin'

Employees at Dunkin' rate their Diversity Score a 59/100, with Communications and Design as the two departments that rate their experience the highest.

Diversity Score
Winner by 4%

/ 100

Einstein Bros. Bagels

Employees at Einstein Bros. Bagels rate their Diversity Score a /100, with Sales and Operations as the two departments that rate their experience the highest.

Dunkin'
Einstein Bros. Bagels55

Perk and Benefits Score at Dunkin' vs Einstein Bros. Bagels

/ 100

Dunkin'

Employees at Dunkin' rate their Perk and Benefits Score a 37/100, with Communications and Marketing as the two departments that rate their experience the highest.

/ 100

Einstein Bros. Bagels

Employees at Einstein Bros. Bagels rate their Perk and Benefits Score a /100, with Customer Success and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 1%

Dunkin'
Einstein Bros. Bagels36

Professional Development Score at Dunkin' vs Einstein Bros. Bagels

/ 100

Dunkin'

Employees at Dunkin' rate their Professional Development Score a 46/100, with Sales and Operations as the two departments that rate their experience the highest.

/ 100

Einstein Bros. Bagels

Employees at Einstein Bros. Bagels rate their Professional Development Score a /100.

Professional Development Score
Winner by 24%

Dunkin'
Einstein Bros. Bagels71

Leadership Culture Ratings vs Einstein Bros. Bagels

Dunkin'

47 / 100

Einstein Bros. Bagels

47 / 100

Tied

Dunkin' tied with Einstein Bros. Bagels on Leadership Culture Ratings vs Einstein Bros. Bagels Ratings based on looking at 6314 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "What does the leadership team need to get better at?".

Dunkin'
Einstein Bros. Bagels46

Compensation Culture Ratings vs Einstein Bros. Bagels

Dunkin'

40 / 100

Compensation Culture Ratings vs Einstein Bros. Bagels
Winner by 3%

Einstein Bros. Bagels

37 / 100

Dunkin' rates % higher than Einstein Bros. Bagels on Compensation Culture Ratings vs Einstein Bros. Bagels Ratings based on looking at 4318 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Are you satisfied with your stock/equity compensation?".

Dunkin'
Einstein Bros. Bagels37

Team Culture Ratings vs Einstein Bros. Bagels

Dunkin'

54 / 100

Team Culture Ratings vs Einstein Bros. Bagels
Winner by 3%

Einstein Bros. Bagels

51 / 100

Dunkin' rates % higher than Einstein Bros. Bagels on Team Culture Ratings vs Einstein Bros. Bagels Ratings based on looking at 3852 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What do your coworkers need to improve and how could you work together better?".

Dunkin'
Einstein Bros. Bagels51

Environment Culture Ratings vs Einstein Bros. Bagels

Dunkin'

66 / 100

Einstein Bros. Bagels

66 / 100

Tied

Dunkin' tied with Einstein Bros. Bagels on Environment Culture Ratings vs Einstein Bros. Bagels Ratings based on looking at 3608 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "Does someone you work with closely, make you want to quit your job?".

Dunkin'
Einstein Bros. Bagels66

Sentiment Culture Ratings vs Einstein Bros. Bagels

Dunkin'

50 / 100

Sentiment Culture Ratings vs Einstein Bros. Bagels
Winner by 6%

Einstein Bros. Bagels

44 / 100

Dunkin' rates % higher than Einstein Bros. Bagels on Sentiment Culture Ratings vs Einstein Bros. Bagels Ratings based on looking at 5450 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What makes you most happy at work?".

Dunkin'50
Einstein Bros. Bagels44