EMPLOYEE PARTICIPANTS: 118

TOTAL RATINGS: 1004

EMPLOYEE PARTICIPANTS: 165

TOTAL RATINGS: 1471

Caribou Coffee vs Einstein Bros. Bagels

Compare Caribou Coffee versus Einstein Bros. Bagels for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 118 employees and customers of Caribou Coffee and 165 employees and customers of Einstein Bros. Bagels.

Caribou Coffee

Caribou Coffee's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Caribou Coffee.

Einstein Bros. Bagels

Einstein Bros. Bagels's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Einstein Bros. Bagels.

4.2/5

Product Quality

2.9/5

3.6/5

Pricing

2.8/5

3.9/5

Customer Service

2.6/5

NPS Score

51%	Promoters
34%	Passive
15%	Detractors

Net Promoter Score
Winner by 61

-25

NPS Score

34%	Promoters
7%	Passive
59%	Detractors

See how Caribou Coffee compares to its competitors

See how Einstein Bros. Bagels compares to its competitors

Boston Market

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Caribou Coffee Company

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Dunkin'

Luby's

Papa John's International

Ruby Tuesday

Working at Caribou Coffee vs Working at Einstein Bros. Bagels

54 / 100

CEO Rating
Winner by 8%

Paul Murphy

46 / 100

CEO Rating

Caribou Coffee

Caribou Coffee doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Einstein Bros. Bagels

Employees at Einstein Bros. Bagels rate their CEO, Paul Murphy, 46/100. This score is 8% lower than the scores of Caribou Coffee's CEO, Sarah Spiegel. Employees in the Customer Support and Sales departments rate Paul Murphy the highest.

CEO Score 54

CEO Score

CEO Score 46

Overall Culture 53

Overall Culture

Overall Culture 49

-55

eNPS

-63

Gender Score 62

Gender Score

Gender Score 61

Diversity Score N/A

Diversity Score

Diversity Score 55

Perk And Benefits 53

Perk And Benefits

Perk And Benefits 38

Professional Dev. 41

Professional Dev.

Professional Dev. 70

Overall Culture at Caribou Coffee vs Einstein Bros. Bagels

/ 100

Caribou Coffee

Employees at Caribou Coffee rate their Overall Culture a 53/100, with Sales as the department that rate their experience the highest.

Overall Culture
Winner by 4%

/ 100

Einstein Bros. Bagels

Employees at Einstein Bros. Bagels rate their Overall Culture a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

Caribou Coffee
Einstein Bros. Bagels49

Employee Net Promoter Score at Caribou Coffee vs Einstein Bros. Bagels

-55

eNPS

Caribou Coffee

16 Promoters 15%

15 Passives 15%

71 Detractors 70%

Employee Net Promoter Score
Winner by 8%

-63

eNPS

Einstein Bros. Bagels

17 Promoters 12%

17 Passives 13%

101 Detractors 75%

Caribou Coffee
Einstein Bros. Bagels-63

Gender Score at Caribou Coffee vs Einstein Bros. Bagels

/ 100

Caribou Coffee

Employees at Caribou Coffee rate their Gender Score a 62/100, with Sales as the department that rate their experience the highest.

Gender Score
Winner by 1%

/ 100

Einstein Bros. Bagels

Employees at Einstein Bros. Bagels rate their Gender Score a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

Caribou Coffee
Einstein Bros. Bagels61

Diversity Score at Caribou Coffee vs Einstein Bros. Bagels

Not enough ratings

Caribou Coffee

Caribou Coffee doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Einstein Bros. Bagels

Employees at Einstein Bros. Bagels rate their Diversity Score a /100, with Sales and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner

Einstein Bros. Bagels55

Perk and Benefits Score at Caribou Coffee vs Einstein Bros. Bagels

/ 100

Caribou Coffee

Employees at Caribou Coffee rate their Perk and Benefits Score a 53/100, with Sales as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 15%

/ 100

Einstein Bros. Bagels

Employees at Einstein Bros. Bagels rate their Perk and Benefits Score a /100, with Customer Success and Customer Support as the two departments that rate their experience the highest.

Caribou Coffee
Einstein Bros. Bagels36

Professional Development Score at Caribou Coffee vs Einstein Bros. Bagels

/ 100

Caribou Coffee

Employees at Caribou Coffee rate their Professional Development Score a 41/100.

/ 100

Einstein Bros. Bagels

Employees at Einstein Bros. Bagels rate their Professional Development Score a /100.

Professional Development Score
Winner by 29%

Caribou Coffee
Einstein Bros. Bagels71

Leadership Culture Ratings vs Einstein Bros. Bagels

Caribou Coffee

50 / 100

Leadership Culture Ratings vs Einstein Bros. Bagels
Winner by 3%

Einstein Bros. Bagels

47 / 100

Caribou Coffee rates % higher than Einstein Bros. Bagels on Leadership Culture Ratings vs Einstein Bros. Bagels Ratings based on looking at 527 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your company invested in your career growth?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

Caribou Coffee
Einstein Bros. Bagels46

Compensation Culture Ratings vs Einstein Bros. Bagels

Caribou Coffee

44 / 100

Compensation Culture Ratings vs Einstein Bros. Bagels
Winner by 7%

Einstein Bros. Bagels

37 / 100

Caribou Coffee rates % higher than Einstein Bros. Bagels on Compensation Culture Ratings vs Einstein Bros. Bagels Ratings based on looking at 379 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Do you believe you're paid fairly?".

Caribou Coffee
Einstein Bros. Bagels37

Team Culture Ratings vs Einstein Bros. Bagels

Caribou Coffee

54 / 100

Team Culture Ratings vs Einstein Bros. Bagels
Winner by 3%

Einstein Bros. Bagels

51 / 100

Caribou Coffee rates % higher than Einstein Bros. Bagels on Team Culture Ratings vs Einstein Bros. Bagels Ratings based on looking at 347 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Do you look forward to interacting with your coworkers?".

Caribou Coffee
Einstein Bros. Bagels51

Environment Culture Ratings vs Einstein Bros. Bagels

Caribou Coffee

67 / 100

Environment Culture Ratings vs Einstein Bros. Bagels
Winner by 1%

Einstein Bros. Bagels

66 / 100

Caribou Coffee rates % higher than Einstein Bros. Bagels on Environment Culture Ratings vs Einstein Bros. Bagels Ratings based on looking at 314 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "On average, how many hours do you work a day?".

Caribou Coffee
Einstein Bros. Bagels66

Sentiment Culture Ratings vs Einstein Bros. Bagels

Caribou Coffee

53 / 100

Sentiment Culture Ratings vs Einstein Bros. Bagels
Winner by 9%

Einstein Bros. Bagels

44 / 100

Caribou Coffee rates % higher than Einstein Bros. Bagels on Sentiment Culture Ratings vs Einstein Bros. Bagels Ratings based on looking at 464 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "Are you typically excited about going to work each day?".

Caribou Coffee
Einstein Bros. Bagels44