EMPLOYEE PARTICIPANTS: 117

TOTAL RATINGS: 977

EMPLOYEE PARTICIPANTS: 157

TOTAL RATINGS: 1384

Caribou Coffee vs Einstein Bros. Bagels

Compare Caribou Coffee versus Einstein Bros. Bagels for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 117 employees and customers of Caribou Coffee and 157 employees and customers of Einstein Bros. Bagels.

Caribou Coffee

Caribou Coffee's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Caribou Coffee.

Einstein Bros. Bagels

Einstein Bros. Bagels's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Einstein Bros. Bagels.

4.1/5

Product Quality

2.9/5

3.5/5

Pricing

2.7/5

3.9/5

Customer Service

2.6/5

NPS Score

50%	Promoters
35%	Passive
15%	Detractors

Net Promoter Score
Winner by 56

-21

NPS Score

36%	Promoters
7%	Passive
57%	Detractors

See how Caribou Coffee compares to its competitors

See how Einstein Bros. Bagels compares to its competitors

Boston Market

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Dunkin'

Luby's

Papa John's International

Ruby Tuesday

Working at Caribou Coffee vs Working at Einstein Bros. Bagels

54 / 100

CEO Rating
Winner by 9%

Paul Murphy

45 / 100

CEO Rating

Caribou Coffee

Caribou Coffee doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Einstein Bros. Bagels

Employees at Einstein Bros. Bagels rate their CEO, Paul Murphy, 45/100. This score is 9% lower than the scores of Caribou Coffee's CEO, Sarah Spiegel. Employees in the Customer Support and Sales departments rate Paul Murphy the highest.

CEO Score 54

CEO Score

CEO Score 45

Overall Culture 54

Overall Culture

Overall Culture 49

-53

eNPS

-63

Gender Score 62

Gender Score

Gender Score 62

Diversity Score N/A

Diversity Score

Diversity Score 56

Perk And Benefits 54

Perk And Benefits

Perk And Benefits 38

Professional Dev. 45

Professional Dev.

Professional Dev. N/A

Overall Culture at Caribou Coffee vs Einstein Bros. Bagels

/ 100

Caribou Coffee

Employees at Caribou Coffee rate their Overall Culture a 54/100, with Sales as the department that rate their experience the highest.

Overall Culture
Winner by 5%

/ 100

Einstein Bros. Bagels

Employees at Einstein Bros. Bagels rate their Overall Culture a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

Caribou Coffee
Einstein Bros. Bagels49

Employee Net Promoter Score at Caribou Coffee vs Einstein Bros. Bagels

-53

eNPS

Caribou Coffee

16 Promoters 16%

15 Passives 15%

70 Detractors 69%

Employee Net Promoter Score
Winner by 10%

-63

eNPS

Einstein Bros. Bagels

15 Promoters 12%

17 Passives 13%

98 Detractors 75%

Caribou Coffee
Einstein Bros. Bagels-64

Gender Score at Caribou Coffee vs Einstein Bros. Bagels

/ 100

Caribou Coffee

Employees at Caribou Coffee rate their Gender Score a 62/100, with Sales as the department that rate their experience the highest.

Tied

/ 100

Einstein Bros. Bagels

Employees at Einstein Bros. Bagels rate their Gender Score a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

Tied

Caribou Coffee
Einstein Bros. Bagels61

Diversity Score at Caribou Coffee vs Einstein Bros. Bagels

Not enough ratings

Caribou Coffee

Caribou Coffee doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Einstein Bros. Bagels

Employees at Einstein Bros. Bagels rate their Diversity Score a /100, with Sales and Customer Success as the two departments that rate their experience the highest.

Diversity Score
Winner

Einstein Bros. Bagels56

Perk and Benefits Score at Caribou Coffee vs Einstein Bros. Bagels

/ 100

Caribou Coffee

Employees at Caribou Coffee rate their Perk and Benefits Score a 54/100, with Sales as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 16%

/ 100

Einstein Bros. Bagels

Employees at Einstein Bros. Bagels rate their Perk and Benefits Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Caribou Coffee
Einstein Bros. Bagels37

Professional Development Score at Caribou Coffee vs Einstein Bros. Bagels

/ 100

Caribou Coffee

Employees at Caribou Coffee rate their Professional Development Score a 45/100.

Professional Development Score
Winner

/ 100

Einstein Bros. Bagels

Einstein Bros. Bagels doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Caribou Coffee32

Leadership Culture Ratings vs Einstein Bros. Bagels

Caribou Coffee

51 / 100

Leadership Culture Ratings vs Einstein Bros. Bagels
Winner by 4%

Einstein Bros. Bagels

47 / 100

Caribou Coffee rates % higher than Einstein Bros. Bagels on Leadership Culture Ratings vs Einstein Bros. Bagels Ratings based on looking at 504 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "How would you rate your manager?".

Caribou Coffee
Einstein Bros. Bagels46

Compensation Culture Ratings vs Einstein Bros. Bagels

Caribou Coffee

44 / 100

Compensation Culture Ratings vs Einstein Bros. Bagels
Winner by 7%

Einstein Bros. Bagels

37 / 100

Caribou Coffee rates % higher than Einstein Bros. Bagels on Compensation Culture Ratings vs Einstein Bros. Bagels Ratings based on looking at 364 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Do you believe you're paid fairly?".

Caribou Coffee
Einstein Bros. Bagels36

Team Culture Ratings vs Einstein Bros. Bagels

Caribou Coffee

55 / 100

Team Culture Ratings vs Einstein Bros. Bagels
Winner by 4%

Einstein Bros. Bagels

51 / 100

Caribou Coffee rates % higher than Einstein Bros. Bagels on Team Culture Ratings vs Einstein Bros. Bagels Ratings based on looking at 330 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Are your company's meetings effective?".

Caribou Coffee
Einstein Bros. Bagels51

Environment Culture Ratings vs Einstein Bros. Bagels

Caribou Coffee

68 / 100

Environment Culture Ratings vs Einstein Bros. Bagels
Winner by 2%

Einstein Bros. Bagels

66 / 100

Caribou Coffee rates % higher than Einstein Bros. Bagels on Environment Culture Ratings vs Einstein Bros. Bagels Ratings based on looking at 302 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "What needs to change to make the company culture better?".

Caribou Coffee
Einstein Bros. Bagels66

Sentiment Culture Ratings vs Einstein Bros. Bagels

Caribou Coffee

53 / 100

Sentiment Culture Ratings vs Einstein Bros. Bagels
Winner by 9%

Einstein Bros. Bagels

44 / 100

Caribou Coffee rates % higher than Einstein Bros. Bagels on Sentiment Culture Ratings vs Einstein Bros. Bagels Ratings based on looking at 449 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What would you most like to see improved at your company?".

Caribou Coffee
Einstein Bros. Bagels43