Caribou Coffee vs Dunkin' | Comparably
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Caribou Coffee
EMPLOYEE
PARTICIPANTS
119
TOTAL
RATINGS
1005
Dunkin'
EMPLOYEE
PARTICIPANTS
3172
TOTAL
RATINGS
27162

Caribou Coffee vs Dunkin'

Compare Caribou Coffee versus Dunkin' for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 119 employees and customers of Caribou Coffee and 3172 employees and customers of Dunkin'.

Caribou Coffee

Caribou Coffee's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Caribou Coffee.

Dunkin'

Dunkin''s brand is ranked #43 in the list of Global Top 100 Brands, as rated by customers of Dunkin'.

4.2/5
Product Quality
3.6/5
3.6/5
Pricing
3.4/5
3.9/5
Customer Service
3.4/5
36
NPS Score
51%Promoters
34%Passive
15%Detractors

Net Promoter Score
Winner by 25

11
NPS Score
47%Promoters
17%Passive
36%Detractors

See how Caribou Coffee compares to its competitors

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See how Dunkin' compares to its competitors

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Au Bon Pain
Einstein Bros. Bagels
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Krispy Kreme Doughnuts
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Yum! Brands
Tim Hortons

Working at Caribou Coffee vs Working at Dunkin'

Sarah Spiegel Caribou Coffee's CEO
54 / 100

CEO Rating
Winner by 5%

David Hoffman Dunkin' CEO
David Hoffman
49 / 100

CEO Rating

Caribou Coffee

Caribou Coffee doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Dunkin'

Employees at Dunkin' rate their CEO, David Hoffman, 49/100. This score is 5% lower than the scores of Caribou Coffee's CEO, Sarah Spiegel. Employees in the Marketing and Communications departments rate David Hoffman the highest.

CEO Score 54
CEO Score
CEO Score 49
Overall Culture 53
Overall Culture
Overall Culture 51
-55
eNPS
-53
Gender Score 62
Gender Score
Gender Score 58
Diversity Score N/A
Diversity Score
Diversity Score 59
Perk And Benefits 53
Perk And Benefits
Perk And Benefits 37
Professional Dev. 41
Professional Dev.
Professional Dev. 46

Overall Culture at Caribou Coffee vs Dunkin'

53
/ 100
Caribou Coffee

Employees at Caribou Coffee rate their Overall Culture a 53/100, with Sales as the department that rate their experience the highest.

Overall Culture
Winner by 2%

51
/ 100
Dunkin'

Employees at Dunkin' rate their Overall Culture a /100, with Communications and Marketing as the two departments that rate their experience the highest.

  • Caribou Coffee
  • Dunkin'51

Employee Net Promoter Score at Caribou Coffee vs Dunkin'

-55
eNPS
Caribou Coffee
16 Promoters 15%
15 Passives 15%
71 Detractors 70%
-53
eNPS
Dunkin'
466 Promoters 18%
291 Passives 11%
1849 Detractors 71%

Employee Net Promoter Score
Winner by %

  • Caribou Coffee
  • Dunkin'-54

Gender Score at Caribou Coffee vs Dunkin'

62
/ 100
Caribou Coffee

Employees at Caribou Coffee rate their Gender Score a 62/100, with Sales as the department that rate their experience the highest.

Gender Score
Winner by 4%

58
/ 100
Dunkin'

Employees at Dunkin' rate their Gender Score a /100, with Marketing and Design as the two departments that rate their experience the highest.

  • Caribou Coffee
  • Dunkin'58

Diversity Score at Caribou Coffee vs Dunkin'

?
Not enough ratings
Caribou Coffee

Caribou Coffee doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

?
Not enough ratings
Dunkin'

Employees at Dunkin' rate their Diversity Score a /100, with Communications and Design as the two departments that rate their experience the highest.

Diversity Score
Winner

  • Dunkin'59

Perk and Benefits Score at Caribou Coffee vs Dunkin'

53
/ 100
Caribou Coffee

Employees at Caribou Coffee rate their Perk and Benefits Score a 53/100, with Sales as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 16%

37
/ 100
Dunkin'

Employees at Dunkin' rate their Perk and Benefits Score a /100, with Communications and Marketing as the two departments that rate their experience the highest.

  • Caribou Coffee
  • Dunkin'37

Professional Development Score at Caribou Coffee vs Dunkin'

41
/ 100
Caribou Coffee

Employees at Caribou Coffee rate their Professional Development Score a 41/100.

46
/ 100
Dunkin'

Employees at Dunkin' rate their Professional Development Score a /100, with Sales and Operations as the two departments that rate their experience the highest.

Professional Development Score
Winner by 5%

  • Caribou Coffee
  • Dunkin'46

Leadership Culture Ratings vs Dunkin'

Caribou Coffee
50 / 100

Leadership Culture Ratings vs Dunkin'
Winner by 3%

Dunkin'
47 / 100

Caribou Coffee rates % higher than Dunkin' on Leadership Culture Ratings vs Dunkin' Ratings based on looking at 6246 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "What does the leadership team need to get better at?".

  • Caribou Coffee
  • Dunkin'47

Compensation Culture Ratings vs Dunkin'

Caribou Coffee
44 / 100

Compensation Culture Ratings vs Dunkin'
Winner by 4%

Dunkin'
40 / 100

Caribou Coffee rates % higher than Dunkin' on Compensation Culture Ratings vs Dunkin' Ratings based on looking at 4250 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Does your company give annual bonuses?".

  • Caribou Coffee
  • Dunkin'40

Team Culture Ratings vs Dunkin'

Caribou Coffee
54 / 100
Dunkin'
54 / 100

Tied

Caribou Coffee tied with Dunkin' on Team Culture Ratings vs Dunkin' Ratings based on looking at 3794 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "How would you rate the quality of your coworkers?".

  • Caribou Coffee
  • Dunkin'54

Environment Culture Ratings vs Dunkin'

Caribou Coffee
67 / 100

Environment Culture Ratings vs Dunkin'
Winner by 1%

Dunkin'
66 / 100

Caribou Coffee rates % higher than Dunkin' on Environment Culture Ratings vs Dunkin' Ratings based on looking at 3549 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "Does someone you work with closely, make you want to quit your job?".

  • Caribou Coffee
  • Dunkin'66

Sentiment Culture Ratings vs Dunkin'

Caribou Coffee
53 / 100

Sentiment Culture Ratings vs Dunkin'
Winner by 3%

Dunkin'
50 / 100

Caribou Coffee rates % higher than Dunkin' on Sentiment Culture Ratings vs Dunkin' Ratings based on looking at 5393 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What would you most like to see improved at your company?".

  • Caribou Coffee
  • Dunkin'50

See how Caribou Coffee compares to its competitors

See how Dunkin' compares to its competitors