Caribou Coffee vs Dunkin' | Comparably
Comparably
VS
Profile Image
Caribou Coffee
EMPLOYEE
PARTICIPANTS
117
TOTAL
RATINGS
977
Dunkin'
EMPLOYEE
PARTICIPANTS
3116
TOTAL
RATINGS
26807

Caribou Coffee vs Dunkin'

Compare Caribou Coffee versus Dunkin' for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 117 employees and customers of Caribou Coffee and 3116 employees and customers of Dunkin'.

Caribou Coffee

Caribou Coffee's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Caribou Coffee.

Dunkin'

Dunkin''s brand is ranked #43 in the list of Global Top 100 Brands, as rated by customers of Dunkin'.

4.1/5
Product Quality
3.6/5
3.5/5
Pricing
3.4/5
3.9/5
Customer Service
3.4/5
35
NPS Score
50%Promoters
35%Passive
15%Detractors

Net Promoter Score
Winner by 23

12
NPS Score
47%Promoters
18%Passive
35%Detractors

See how Caribou Coffee compares to its competitors

Einstein Bros. Bagels
McDonald's
Farmer Brothers
Pressed Juicery

See how Dunkin' compares to its competitors

Starbucks
Peet's Coffee & Tea
Au Bon Pain
Einstein Bros. Bagels
Krispy Kreme
Krispy Kreme Doughnuts
Luby's
Yum! Brands
Tim Hortons

Working at Caribou Coffee vs Working at Dunkin'

Sarah Spiegel Caribou Coffee's CEO
54 / 100

CEO Rating
Winner by 5%

David Hoffman Dunkin' CEO
David Hoffman
49 / 100

CEO Rating

Caribou Coffee

Caribou Coffee doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Dunkin'

Employees at Dunkin' rate their CEO, David Hoffman, 49/100. This score is 5% lower than the scores of Caribou Coffee's CEO, Sarah Spiegel. Employees in the Marketing and Communications departments rate David Hoffman the highest.

CEO Score 54
CEO Score
CEO Score 49
Overall Culture 54
Overall Culture
Overall Culture 51
-53
eNPS
-53
Gender Score 62
Gender Score
Gender Score 58
Diversity Score N/A
Diversity Score
Diversity Score 59
Perk And Benefits 54
Perk And Benefits
Perk And Benefits 37
Professional Dev. 45
Professional Dev.
Professional Dev. 48

Overall Culture at Caribou Coffee vs Dunkin'

54
/ 100
Caribou Coffee

Employees at Caribou Coffee rate their Overall Culture a 54/100, with Sales as the department that rate their experience the highest.

Overall Culture
Winner by 3%

51
/ 100
Dunkin'

Employees at Dunkin' rate their Overall Culture a /100, with Communications and Marketing as the two departments that rate their experience the highest.

  • Caribou Coffee
  • Dunkin'51

Employee Net Promoter Score at Caribou Coffee vs Dunkin'

-53
eNPS
Caribou Coffee
16 Promoters 16%
15 Passives 15%
70 Detractors 69%

Tied

-53
eNPS
Dunkin'
456 Promoters 18%
288 Passives 11%
1828 Detractors 71%

Tied

  • Caribou Coffee
  • Dunkin'-54

Gender Score at Caribou Coffee vs Dunkin'

62
/ 100
Caribou Coffee

Employees at Caribou Coffee rate their Gender Score a 62/100, with Sales as the department that rate their experience the highest.

Gender Score
Winner by 4%

58
/ 100
Dunkin'

Employees at Dunkin' rate their Gender Score a /100, with Marketing and Design as the two departments that rate their experience the highest.

  • Caribou Coffee
  • Dunkin'58

Diversity Score at Caribou Coffee vs Dunkin'

?
Not enough ratings
Caribou Coffee

Caribou Coffee doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

?
Not enough ratings
Dunkin'

Employees at Dunkin' rate their Diversity Score a /100, with Communications and Design as the two departments that rate their experience the highest.

Diversity Score
Winner

  • Dunkin'59

Perk and Benefits Score at Caribou Coffee vs Dunkin'

54
/ 100
Caribou Coffee

Employees at Caribou Coffee rate their Perk and Benefits Score a 54/100, with Sales as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 17%

37
/ 100
Dunkin'

Employees at Dunkin' rate their Perk and Benefits Score a /100, with Communications and Marketing as the two departments that rate their experience the highest.

  • Caribou Coffee
  • Dunkin'37

Professional Development Score at Caribou Coffee vs Dunkin'

45
/ 100
Caribou Coffee

Employees at Caribou Coffee rate their Professional Development Score a 45/100.

48
/ 100
Dunkin'

Employees at Dunkin' rate their Professional Development Score a /100, with Sales and Operations as the two departments that rate their experience the highest.

Professional Development Score
Winner by 3%

  • Caribou Coffee
  • Dunkin'48

Leadership Culture Ratings vs Dunkin'

Caribou Coffee
51 / 100

Leadership Culture Ratings vs Dunkin'
Winner by 4%

Dunkin'
47 / 100

Caribou Coffee rates % higher than Dunkin' on Leadership Culture Ratings vs Dunkin' Ratings based on looking at 6173 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "How would you rate your manager?".

  • Caribou Coffee
  • Dunkin'47

Compensation Culture Ratings vs Dunkin'

Caribou Coffee
44 / 100

Compensation Culture Ratings vs Dunkin'
Winner by 4%

Dunkin'
40 / 100

Caribou Coffee rates % higher than Dunkin' on Compensation Culture Ratings vs Dunkin' Ratings based on looking at 4214 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "What is the best part about your compensation package?".

  • Caribou Coffee
  • Dunkin'40

Team Culture Ratings vs Dunkin'

Caribou Coffee
55 / 100

Team Culture Ratings vs Dunkin'
Winner by 1%

Dunkin'
54 / 100

Caribou Coffee rates % higher than Dunkin' on Team Culture Ratings vs Dunkin' Ratings based on looking at 3754 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Does Your Boss Hurt Your Company Culture?".

  • Caribou Coffee
  • Dunkin'54

Environment Culture Ratings vs Dunkin'

Caribou Coffee
68 / 100

Environment Culture Ratings vs Dunkin'
Winner by 2%

Dunkin'
66 / 100

Caribou Coffee rates % higher than Dunkin' on Environment Culture Ratings vs Dunkin' Ratings based on looking at 3516 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "On average, how many hours do you work a day?".

  • Caribou Coffee
  • Dunkin'66

Sentiment Culture Ratings vs Dunkin'

Caribou Coffee
53 / 100

Sentiment Culture Ratings vs Dunkin'
Winner by 3%

Dunkin'
50 / 100

Caribou Coffee rates % higher than Dunkin' on Sentiment Culture Ratings vs Dunkin' Ratings based on looking at 5314 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What makes you most happy at work?".

  • Caribou Coffee
  • Dunkin'50

See how Caribou Coffee compares to its competitors

See how Dunkin' compares to its competitors