Dunkin'

EMPLOYEE PARTICIPANTS: 3183

TOTAL RATINGS: 27225

Krispy Kreme

EMPLOYEE PARTICIPANTS: 480

TOTAL RATINGS: 3532

Dunkin' vs Krispy Kreme

Compare Dunkin' versus Krispy Kreme for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3183 employees and customers of Dunkin' and 480 employees and customers of Krispy Kreme.

Dunkin'

Dunkin''s brand is ranked #43 in the list of Global Top 100 Brands, as rated by customers of Dunkin'.

Krispy Kreme

Krispy Kreme's brand is ranked #519 in the list of Global Top 1000 Brands, as rated by customers of Krispy Kreme.

3.6/5

Product Quality

4/5

3.4/5

Pricing

3.7/5

3.4/5

Customer Service

3.8/5

NPS Score

47%	Promoters
17%	Passive
36%	Detractors

NPS Score

59%	Promoters
15%	Passive
26%	Detractors

Net Promoter Score
Winner by 22

See how Dunkin' compares to its competitors

Einstein Bros. Bagels

Krispy Kreme Doughnuts

Luby's

Yum! Brands

Tim Hortons

See how Krispy Kreme compares to its competitors

Working at Dunkin' vs Working at Krispy Kreme

49 / 100

CEO Rating

Michael J. Tattersfield

58 / 100

CEO Rating
Winner by 9%

Dunkin'

Dunkin' doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Krispy Kreme

Employees at Krispy Kreme rate their CEO, Michael J. Tattersfield, 58/100. This score is 9% higher than the scores of Dunkin' CEO, David Hoffman. Employees in the Sales and Customer Support departments rate Michael J. Tattersfield the highest.

CEO Score 49

CEO Score

CEO Score 58

Overall Culture 51

Overall Culture

Overall Culture 55

-53

eNPS

-32

Gender Score 58

Gender Score

Gender Score 53

Diversity Score 59

Diversity Score

Diversity Score 47

Perk And Benefits 37

Perk And Benefits

Perk And Benefits 49

Professional Dev. 46

Professional Dev.

Professional Dev. 77

Overall Culture at Dunkin' vs Krispy Kreme

/ 100

Dunkin'

Employees at Dunkin' rate their Overall Culture a 51/100, with Communications and Marketing as the two departments that rate their experience the highest.

/ 100

Krispy Kreme

Employees at Krispy Kreme rate their Overall Culture a /100, with Sales and Operations as the two departments that rate their experience the highest.

Overall Culture
Winner by 4%

Dunkin'51
Krispy Kreme

Employee Net Promoter Score at Dunkin' vs Krispy Kreme

-53

eNPS

Dunkin'

468 Promoters 18%

293 Passives 11%

1856 Detractors 71%

-32

eNPS

Krispy Kreme

110 Promoters 28%

47 Passives 12%

231 Detractors 60%

Employee Net Promoter Score
Winner by %

Dunkin'-54
Krispy Kreme

Gender Score at Dunkin' vs Krispy Kreme

/ 100

Dunkin'

Employees at Dunkin' rate their Gender Score a 58/100, with Marketing and Design as the two departments that rate their experience the highest.

Gender Score
Winner by 5%

/ 100

Krispy Kreme

Employees at Krispy Kreme rate their Gender Score a /100, with Sales and Operations as the two departments that rate their experience the highest.

Dunkin'58
Krispy Kreme

Diversity Score at Dunkin' vs Krispy Kreme

/ 100

Dunkin'

Employees at Dunkin' rate their Diversity Score a 59/100, with Communications and Design as the two departments that rate their experience the highest.

Diversity Score
Winner by 12%

/ 100

Krispy Kreme

Employees at Krispy Kreme rate their Diversity Score a /100, with Sales and Product as the two departments that rate their experience the highest.

Dunkin'59
Krispy Kreme

Perk and Benefits Score at Dunkin' vs Krispy Kreme

/ 100

Dunkin'

Employees at Dunkin' rate their Perk and Benefits Score a 37/100, with Communications and Marketing as the two departments that rate their experience the highest.

/ 100

Krispy Kreme

Employees at Krispy Kreme rate their Perk and Benefits Score a /100, with Sales and Operations as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 12%

Dunkin'37
Krispy Kreme

Professional Development Score at Dunkin' vs Krispy Kreme

/ 100

Dunkin'

Employees at Dunkin' rate their Professional Development Score a 46/100, with Sales and Operations as the two departments that rate their experience the highest.

/ 100

Krispy Kreme

Employees at Krispy Kreme rate their Professional Development Score a /100.

Professional Development Score
Winner by 31%

Dunkin'46
Krispy Kreme

Leadership Culture Ratings vs Krispy Kreme

Dunkin' rates % lower than Krispy Kreme on Leadership Culture Ratings vs Krispy Kreme Ratings based on looking at 6860 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your manager seem to care about you as a person?" and "How would you rate your CEO?".

Dunkin'47
Krispy Kreme

Compensation Culture Ratings vs Krispy Kreme

Dunkin' rates % lower than Krispy Kreme on Compensation Culture Ratings vs Krispy Kreme Ratings based on looking at 4648 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Does your company give annual bonuses?".

Dunkin'40
Krispy Kreme

Team Culture Ratings vs Krispy Kreme

Dunkin' rates % lower than Krispy Kreme on Team Culture Ratings vs Krispy Kreme Ratings based on looking at 4115 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "What do your coworkers need to improve and how could you work together better?".

Dunkin'54
Krispy Kreme

Environment Culture Ratings vs Krispy Kreme

Dunkin'

66 / 100

Environment Culture Ratings vs Krispy Kreme
Winner by 3%

Krispy Kreme

63 / 100

Dunkin' rates % higher than Krispy Kreme on Environment Culture Ratings vs Krispy Kreme Ratings based on looking at 3841 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "What % of the time are you bored at work?".

Dunkin'66
Krispy Kreme

Sentiment Culture Ratings vs Krispy Kreme

Dunkin' rates % lower than Krispy Kreme on Sentiment Culture Ratings vs Krispy Kreme Ratings based on looking at 5955 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "How do your customers perceive your company?".

Dunkin'50
Krispy Kreme