Dunkin'

EMPLOYEE PARTICIPANTS: 3165

TOTAL RATINGS: 27100

Krispy Kreme

EMPLOYEE PARTICIPANTS: 476

TOTAL RATINGS: 3526

Dunkin' vs Krispy Kreme

Compare Dunkin' versus Krispy Kreme for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3165 employees and customers of Dunkin' and 476 employees and customers of Krispy Kreme.

Dunkin'

Dunkin''s brand is ranked #43 in the list of Global Top 100 Brands, as rated by customers of Dunkin'.

Krispy Kreme

Krispy Kreme's brand is ranked #519 in the list of Global Top 1000 Brands, as rated by customers of Krispy Kreme.

3.6/5

Product Quality

4/5

3.4/5

Pricing

3.7/5

3.4/5

Customer Service

3.8/5

NPS Score

47%	Promoters
18%	Passive
35%	Detractors

NPS Score

59%	Promoters
15%	Passive
26%	Detractors

Net Promoter Score
Winner by 21

See how Dunkin' compares to its competitors

Einstein Bros. Bagels

Krispy Kreme Doughnuts

Luby's

Yum! Brands

Tim Hortons

Working at Dunkin' vs Working at Krispy Kreme

49 / 100

CEO Rating

Michael J. Tattersfield

58 / 100

CEO Rating
Winner by 9%

Dunkin'

Dunkin' doesn't have enough ratings to calculate the Team Culture Ratings.

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Krispy Kreme

Employees at Krispy Kreme rate their CEO, Michael J. Tattersfield, 58/100. This score is 9% higher than the scores of Dunkin' CEO, David Hoffman. Employees in the Sales and Customer Support departments rate Michael J. Tattersfield the highest.

CEO Score 49

CEO Score

CEO Score 58

Overall Culture 51

Overall Culture

Overall Culture 55

-53

eNPS

-32

Gender Score 58

Gender Score

Gender Score 53

Diversity Score 59

Diversity Score

Diversity Score 47

Perk And Benefits 37

Perk And Benefits

Perk And Benefits 49

Professional Dev. 46

Professional Dev.

Professional Dev. 77

Overall Culture at Dunkin' vs Krispy Kreme

/ 100

Dunkin'

Employees at Dunkin' rate their Overall Culture a 51/100, with Communications and Marketing as the two departments that rate their experience the highest.

/ 100

Krispy Kreme

Employees at Krispy Kreme rate their Overall Culture a /100, with Sales and Operations as the two departments that rate their experience the highest.

Overall Culture
Winner by 4%

Dunkin'51
Krispy Kreme55

Employee Net Promoter Score at Dunkin' vs Krispy Kreme

-53

eNPS

Dunkin'

464 Promoters 18%

291 Passives 11%

1845 Detractors 71%

-32

eNPS

Krispy Kreme

109 Promoters 28%

47 Passives 12%

231 Detractors 60%

Employee Net Promoter Score
Winner by %

Dunkin'
Krispy Kreme-31

Gender Score at Dunkin' vs Krispy Kreme

/ 100

Dunkin'

Employees at Dunkin' rate their Gender Score a 58/100, with Marketing and Design as the two departments that rate their experience the highest.

Gender Score
Winner by 5%

/ 100

Krispy Kreme

Employees at Krispy Kreme rate their Gender Score a /100, with Sales and Operations as the two departments that rate their experience the highest.

Dunkin'58
Krispy Kreme

Diversity Score at Dunkin' vs Krispy Kreme

/ 100

Dunkin'

Employees at Dunkin' rate their Diversity Score a 59/100, with Communications and Design as the two departments that rate their experience the highest.

Diversity Score
Winner by 12%

/ 100

Krispy Kreme

Employees at Krispy Kreme rate their Diversity Score a /100, with Sales and Product as the two departments that rate their experience the highest.

Dunkin'59
Krispy Kreme

Perk and Benefits Score at Dunkin' vs Krispy Kreme

/ 100

Dunkin'

Employees at Dunkin' rate their Perk and Benefits Score a 37/100, with Communications and Marketing as the two departments that rate their experience the highest.

/ 100

Krispy Kreme

Employees at Krispy Kreme rate their Perk and Benefits Score a /100, with Sales and Operations as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 12%

Dunkin'37
Krispy Kreme

Professional Development Score at Dunkin' vs Krispy Kreme

/ 100

Dunkin'

Employees at Dunkin' rate their Professional Development Score a 46/100, with Sales and Operations as the two departments that rate their experience the highest.

/ 100

Krispy Kreme

Employees at Krispy Kreme rate their Professional Development Score a /100.

Professional Development Score
Winner by 31%

Dunkin'46
Krispy Kreme

Leadership Culture Ratings vs Krispy Kreme

Dunkin' rates % lower than Krispy Kreme on Leadership Culture Ratings vs Krispy Kreme Ratings based on looking at 6824 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "How would you rate your executive team?".

Dunkin'
Krispy Kreme54

Compensation Culture Ratings vs Krispy Kreme

Dunkin' rates % lower than Krispy Kreme on Compensation Culture Ratings vs Krispy Kreme Ratings based on looking at 4630 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "Are you satisfied with your Benefits?".

Dunkin'40
Krispy Kreme

Team Culture Ratings vs Krispy Kreme

Dunkin' rates % lower than Krispy Kreme on Team Culture Ratings vs Krispy Kreme Ratings based on looking at 4102 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Are your company's meetings effective?".

Dunkin'54
Krispy Kreme

Environment Culture Ratings vs Krispy Kreme

Dunkin'

66 / 100

Environment Culture Ratings vs Krispy Kreme
Winner by 3%

Krispy Kreme

63 / 100

Dunkin' rates % higher than Krispy Kreme on Environment Culture Ratings vs Krispy Kreme Ratings based on looking at 3832 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "On average, how many hours do you work a day?".

Dunkin'66
Krispy Kreme

Sentiment Culture Ratings vs Krispy Kreme

Dunkin' rates % lower than Krispy Kreme on Sentiment Culture Ratings vs Krispy Kreme Ratings based on looking at 5927 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "What would you most like to see improved at your company?".

Dunkin'50
Krispy Kreme55