C
66/100
Comparably Awards
Dunkin' Donuts is the largest coffee and baked goods chain in the world providing you, their loyal customers, with high quality coffee, read more
Dunkin' Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
The customers keep me positive, when they see me struggling or BUSY they always encourage me and tell me how good Im doing .
Review from Sales Dept
Everything but the manager. We need a new manager.
Negative energy in the workplace itself
There is nothing positive about this job
make sure the customers are happy so they can come again and again.
Review from Sales Dept
customers and the work style.
Review from Customer Success Dept
My coworkers and the nice regular customers.
The most positive culture and enviroment would be when the managers are not working and the shift leads are taking control. They usually know how to lead the team more.
Review from Sales Dept
Most employees are friendly and positive, not letting anything get them down, allowing for a cooperative and cohesive work environment.
Review from Sales Dept
In the down time we are able to banter and work
The customers being happy and kind are the best thing about the job. Sometimes a simple cup of coffee or donut and a smile or kind work can really go a long way.
I can work and stay above water
The customers are friendly and regular
Customers, friendly regualrs who identkify and see the hostile work envioment and they tend to tip More
Review from Customer Success Dept
Everyone was cool to a certain point
Review from Sales Dept
Me, i am the only person keeping it happy.
The most positive thing about my workplace is seeing the regular customers happy to get their drinks or food made right.
Review from Sales Dept
Its hard to say the company declined over the years tremendously. little to zero hours, terrible managment, no overtime or benefits, its just not a good place to work anymore, they have trouble keeping employees
Certain customers really appreciate me
I just enjoy being alone baking while listening to music.
Review from Product Dept
What needs to change to make the company culture better?
More acceptance of people who are of different culture
Understanding working with one another positively
Honestly, the DM needs to go.
Follow the good protocols and pay you for the work you do not to have different workers with different pay
A new general manager. Respect
People actually working instead of sitting around
Better management with everyone no structure with anyone
Better manager needs to be in place
Review from Operations Dept
In my honest opinion, we need our manager replaced badly. A new manager who is mature and actually cares about it's employees and the customers needs to be put in place.
Review from Sales Dept
Different managment or manager training.
Review from Sales Dept
Respect the employees and customers
New rules & better management
a fair pay. communicatoin. skills from managers. A strict discussion about policy in dunkin companies.
The company needs to be more accessible to the employees not have the employees jump through hoops to get to talk the the department needed to make corrections or file complaints .
better managment and better team communication
Review from Sales Dept
honestly just everything from mismanagement at 2 separate stores to the manager of all the stores in my district lying to my face on multiple occasions
Review from Customer Success Dept
New bosses who respect their employees
Stop giving so much stress on the workers to be perfect.
More people more help when we need it
drug test employees for prehire & throughout the year. actually have managers that do how they should
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