Dunkin' Team Employee Reviews | Comparably
Dunkin' Donuts is the largest coffee and baked goods chain in the world providing you, their loyal customers, with high quality coffee, read more
EMPLOYEE
PARTICIPANTS
3116
TOTAL
RATINGS
26807

Dunkin' Team Employee Reviews

What are some of the best things about your team?

for the most part we all work well with each other

Hard working people. Love to make customers feel special.

dedication, honest, punctuality, friendly, great customer service.

Review from Sales Dept

I like my coworkers fine enough.

Only one opening manager makes sure eveything is dond

The people I work with are the only redeeming part of the job. Everyone has eachothers back and has no complaints about the others.

Review from Sales Dept

Once they are trained they show up on time and help out immediately based on where we need help on that day.

Review from Sales Dept

Only two of them are good workers and amazing

The rest of the team is great. They are understanding, they communicate effectively, for the most part,(no one is perfect). They all treat one another equally and speak to each other with respect not just extreme aggression.

Get the job done have fun while doing it

We do work together when it's a bad day

Review from Sales Dept

That my team is always excited to see each other.

Review from Sales Dept

Try to work really hard

There are only a handful of members that makes this store run. Other than that Management plays no part in the store. This is why the store is falling apart.

Everyone on my team is great except for that one shift leader that treats me as if im below him and that he better than me

The employees get along very well except for the manager

They are funny and easy to work with

The team is fine. Everyone gets along,things get done and the customers are taken care of.The leadership is what is lacking.

When management isn't causing trouble we work great as a team

Well I wouldn't say the whole team is good But for the most part, I can say we do work well together and we get things done and that's what really matters

What do your coworkers need to improve and how could you work together better?

Communication, better attitudes and customer service

Review from Sales Dept

Working more efficently together and understanding what one needs to do to make working easier for everyone. Better communicating and talk.

Come to work to make money not anything else

Communication is the key to everything

Review from Sales Dept

Practicing how to speak english

Better teamwork and efficiency. Acknowledge each other and how people act.

They are great the only problem is the management

Clean and stay off phones

communication, teamwork, better leadership to set a better example

Everyone doing their jobs and less phone usage and not hiding out of the cameras veiw.

There is no training and little good management. Employees need to be taught and also not be on their phones 24/7

Moving faster and putting custmors first

Yes, they think they are higher than everyone else and lack professionalism. We could work better if management did their job.

They need to have better work ethics and no smoking on the job.

Be professional, and just do their job.

better management and workers in the store

Address more attitude problems coming from employees. I understand its stressful at this place but having an attitude makes a working day 10 times stressful and infuriating than it already is. Managers always let attitude problems slide like it didnt happen.

Be more respectful and apply themeselves more.

Will not pay me for hours worked

We work find together. It's the general manager. She is a child

Review Sentiment at Dunkin'

59
59%
41
41%

About Dunkin' Team

D-
54/100

Where This Score Ranks Dunkin' Team

BOTTOM
10%

In the Bottom 10% of 1634 similar size companies on Comparably

BOTTOM
10%

In the Bottom 10% of 220 companies in Boston

5th

5th place versus 5 competitors rated on Comparably

Dunkin' team score is currently ranked in the Bottom 10% of similar sized companies on Comparably and placed 5th among its competitors. 63% of Dunkin' employees look forward to interacting with coworkers while 26% believe their company meetings are effective. Among the various teams at Dunkin', the Communications department ranks the highest in team score.

Rate Team the Highest

  • Department - Communications
    +37%
  • Tenure - Less than 1 Year
    +24%
  • Tenure - 1 to 2 Years
    +19%

Rate Team the Lowest

  • Gender - Non-Binary
    -28%
  • Department - Customer Success
    -8%
  • Ethnicity - Native American
    -4%

How Dunkin' Team Score is Calculated

FILTER RATINGS BY

Results from 1211 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

59
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes26%
No74%
Are your company's meetings effective?
AnswerPercent
Yes63%
No37%
Do you look forward to interacting with your coworkers?
AnswerPercent
Yes36%
No64%
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