AT&T Customer Support Department Employee Reviews

Overall, AT&T is great place to work at, however one needs to be prepared to be challenged and feel uncomfortable at times. The work is rewarding and the fulfillment guaranteed if you're willing to stay relevant and learn/grow continuously.

Review from Customer Support Dept

I find it AT&T to be a great place to work. I have been here for over 30 years and while we have had changes the work is always challenging, the people are top notch and the paycheck comes as it should year after year. It is just a great place to have a career.

Review from Customer Support Dept

The company keeps a constant pace of fast changes. It allows us to always learn something new and be developing new solutions.

Review from Customer Support Dept

Very friendly and easy going place.

Review from Customer Support Dept

I enjoy working at a company with good benefits and great coworkers to socialize with.

Review from Customer Support Dept

The leadership team is forward-thinking and drives innovations that attribute to overall success.

Review from Customer Support Dept

Their accessibility and honesty is refreshing.

Review from Customer Support Dept

They are transparent with the good and bad news.

Review from Customer Support Dept

Keeps me informed on what we need to get done and what is going on in the company.

Review from Customer Support Dept

They are clear on goals.

Review from Customer Support Dept

The medical and wellness benefits are amazing at AT&T.

Review from Customer Support Dept

Good Salary and health care

Review from Customer Support Dept

Annual bonus paid in April.

Review from Customer Support Dept

We get our Cellphone bill at half price.

Review from Customer Support Dept

I like the bonus the best.

Review from Customer Support Dept

Considering the amount of extra effort and work I deliver (often above my paygrade), a promotion would suffice. This way, AT&T may lose their biggest talents to burn out and resignations if the individuals showcasing high performance and delivering value are not recognized appropriately in time.

Review from Customer Support Dept

My son just got out of college and makes as much as I do, after 25 years here....

Review from Customer Support Dept

Nothing was really discussed with pay upon hiring at new position and questions were left unanswered.

Review from Customer Support Dept

Based on the amount of work I do, I feel underpaid. I manage both bargained and management employees which some get compensated more than I do. I continue to strive at being the best I am every day while staying positive but not being able to negotiate my salary is demoralizing at times.

Review from Customer Support Dept

The team is supporting one another and helping each other under all circumstances - this way we stand strong together with lot of years of combined experience. This helps us deliver the best-in-class service supporting Enterprise customers and their various needs.

Review from Customer Support Dept

The team all work together to provide the best possible service to our customers. Everyone is pulling in the same direction and is here to help one another.

Review from Customer Support Dept

We can count on each other

Review from Customer Support Dept

Our team feels like a family.

Review from Customer Support Dept

We get along very well.

Review from Customer Support Dept

Work together when needed, we are all doing extra work to stay a float, unnecessary meetings are hurting us.

Review from Customer Support Dept

for the majority of my coworkers, they are able to carry their weight but the one I work with on a daily basis has difficulty in retaining what I teach them on. I am thrilled about my opportunity and make it the most to create an exciting work environment but get held back to retrain them.

Review from Customer Support Dept

I feel as though my co workers were not hired with the basic sills that were required and i dont think we all have the same expectations

Review from Customer Support Dept

AT&T is great, but I wish the company would recognize also the shortcomings so we can all work to prevent repeating them and finding an alternate route to success. Inviting technically-saavy and knowledgeable employees to decision-making tables would make a huge difference here.

Review from Customer Support Dept

The openness to seeking and speaking the truth. We just had an employee survey and our CEO shared a very clear and direct message with employees responding to the survey results. Some people may not have liked what he said but he told the truth in a direct and clear manner.

Review from Customer Support Dept

We embrace different cultures and have no room for prejudice.

Review from Customer Support Dept

Inclusion and also the gender equality.

Review from Customer Support Dept

The management lets you do your job.

Review from Customer Support Dept

Seeing how my work has positive impact. Be it making internal processes known to make the workflow smooth and remove roadblocks, or bringing new revenue through contract negotiations of new deals, or just supporting my existing clients and increasing the trust in AT&T.

Review from Customer Support Dept

My coworkers are a great group of people; we have a lot of fun at work while getting a lot done for our customers. It is a great environment to work in.

Review from Customer Support Dept

Talk to my friends across the world

Review from Customer Support Dept

Talking to the other employees.

Review from Customer Support Dept

I get to socialize with coworkers.

Review from Customer Support Dept