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AT&T Company Culture

Culture Score

This score is derived from employee ratings & reviews
3.3/5
AT&T's Overall Culture is rated C

Top Rated Culture Dimensions

CEO Score

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
John T. Stankey AT&T's CEO
John T. Stankey
64 /100

AT&T Mission, Vision & Values

Are your company's goals clear, and are you invested in them?

Mission Statement

Our mission is to exploit technical innovations for the benefit of AT&T and its customers by implementing next-generation technologies and network advancements in AT&T's services and operations.

Vision Statement

We aspire to be the most admired and valuable company in the world. Our goal is to enrich our customers' personal lives and to make their businesses more successful by bringing to market exciting and useful communications services, building \r\nshareowner value in the process.

Values

  • Live true
  • Think Big
  • Pursue Excellence
  • Inspire imagination
  • Be there
  • Stand for equality
  • Embrace Freedom
  • Make difference

AT&T Culture At a Glance

1342 employees at AT&T have reviewed AT&T across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 1342 AT&T employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at AT&T are generally satisfied with their total compensation at AT&T, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at AT&T are generally satisfied with their team. 1342 Participants grade the quality of their coworkers a C+. The majority believe the meetings at AT&T are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at AT&T believe the environment at AT&T is positive. Most Participants believe the pace of work at AT&T is comfortably fast. About 55% of the employees at AT&T work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.

Overall, the employees at AT&T are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Company Information

Address
208 S. Akard St
Dallas, TX 75202
United States of America
Website
www.att.com/
Founded
1983
Social sites

Company Description

AT&T is a telecommunications company that provides wireless communications, local exchange, and long-distance services.

Key Executives

Name & Title
Bio
John T. Stankey  CEO / President
John T. Stankey
CEO / President
John T. Stankey (born 1962) is an American businessman who is the former CEO of WarnerMedia (then Time Warner); currently serving as the CEO of the former's parent company, AT&T after previously serving as the president and COO. Stankey led AT&T's acquisition of DirecTV and Time Warner in 2015 and 2018, respectively. He assumed the CEO role of AT&T effective July 1, 2020, succeeding Randall L. Stephenson.
Bryan Gonterman  VP and GM of New York & New Jersey
Bryan Gonterman
VP and GM of New York & New Jersey
Mr. Bryan Gonterman has been Vice President and General Manager of New York & New Jersey AT&T Inc. since March 2016 and served as its Vice President of New England and General Manager of New England since April 2014. Mr. Gonterman manages mobility and consumer markets in New England. Mr. Gonterman served as President for AT&T in Oklahoma since 2008, where he oversaw AT&T's regulatory, legislative, governmental and external affairs activities in the state. He was active in the state's business and philanthropic communities, serving as chairman of the State Chamber of Oklahoma, among other appointments. Mr. Gonterman previously served as Assistant Vice President for telecom operations and shared services AT&T's headquarters in Dallas, helping to plan, build and maintain AT&T's domestic and global network. Before that, he served as the Assistant Vice President for legislative affairs for AT&T Texas in Austin and as Executive Director for regulatory affairs for AT&T Texas. Mr. Gonterman started with AT&T, then SBC, in 1999 in Dallas. As an Associate Director, he was responsible for developing and implementing policies regarding AT&T's local wholesale markets, negotiating agreements with competitive telephone companies and representing AT&T in various state and federal regulatory proceedings. He serves as a Director of United Way of Central Oklahoma. Mr. Gonterman holds a degree in finance from Southern Illinois University.
Michael Viola  Senior Vice President of Investor Relations
Michael Viola
Senior Vice President of Investor Relations
Mr. Michael J. Viola, also known as Mike, serves as the Senior Vice President of Investor Relations of AT&T Inc. Mr. Viola served as Senior Vice President of Corporate Finance at&T Inc. Mr. Viola has been a Director of Telefonos de Mexico, S.A.B. de C.V. since 2009. Mr. Viola serves as a Director at Telmex. He served as a Director of America Movil S.A.B. de C.V. from 2009 to May 19, 2014.
John T. Stankey  Senior Executive Vice President of AT&T/Time Warner Merger Integration Planning
John T. Stankey
Senior Executive Vice President of AT&T/Time Warner Merger Integration Planning
Mr. John T. Stankey has been Senior Executive Vice President of AT&T/Time Warner Merger Integration Planning at&T Inc. since August 7, 2017. Mr. Stankey served as the Chief Executive Officer of AT&T Entertainment Group at&T Inc. since July 24, 2015. He served as the Chief Strategy Officer and Group President of AT&T Inc. since January 30, 2012. He served as the Chief Executive Officer and President of AT&T Business Solutions at&T Inc. since September 2010. He served as the Chief Executive Officer and President of AT&T Operations Inc. since October 2008. Mr. Stankey served as the Group President of Operations Support at&T Inc. since January 2007. He began his career with Pacific Bell in 1985. He served as the Senior Executive Vice President and Chief Technology Officer of AT&T since October 2004. He served as the Chief Information Officer of AT&T Inc. and was also responsible for corporate wide information technology functions, including data center operations, e-business directions and implementation, billing systems design and billing operations. Starting in 2001, Mr. Stankey served as the President and Chief Executive Officer of SBC Southwest. He served as the President-Business Communications Services of SBC Southwestern Bell, where he was responsible for all business market sales and customer service in Arkansas, Kansas, Missouri, Oklahoma and Texas, since October 2001. Before that, he served as the President-Industry Markets since January 2000. He served as the Vice President-Industry Markets of SBC Telecommunications since 1998. He has been a Director of United Parcel Service of America, Inc. since August 2014. He has been an Independent Director at United Parcel Service, Inc. since August 7, 2014. He serves as a Director of Otter Media Holdings, LLC. He served as an Executive Director over Pacific Bell's advanced communications network and local wholesale operations. He earned a Bachelor's Degree in Finance from Loyola Marymount University in Los Angeles in 1985 and a Master's Degree in Business Administration from UCLA in 1991.
Jeffrey Lewis  Chief Accessibility Officer
Jeffrey Lewis
Chief Accessibility Officer
Mr. Jeffrey Lewis has been Chief Accessibility Officer of AT&T Inc. since May 2015. Mr. Lewis, who also holds the Senior Vice President-compliance title, previously worked in AT&T's Legal Department for 13 years in various roles supporting product marketing, regulatory compliance and regulatory and external affairs.
Adam A. Grzybicki  President of Ohio
Adam A. Grzybicki
President of Ohio
Mr. Adam A. Grzybicki has been the President of Ohio of AT&T Inc. since February 2013. Mr. Grzybicki served as the President of Oregon of AT&T Inc. since July 2009. Mr. Grzybicki's operating territory includes Idaho and Montana, where Mr. Grzybicki involved with new technology deployment and infrastructure investment as well as leading AT&T's regulatory, legislative and community affairs activities throughout the three states. Mr. Grzybicki works closely with community leaders, legislators and other policy makers, as well as local and regional business leaders and customers to help meet AT&T's objective of connecting people with technology. Mr. Grzybicki came to Oregon from Sacramento, where he was an Executive Director of Legislative Affairs with AT&T California. During his 12-year AT&T career, Mr. Grzybicki has worked in a variety of capacities and locations including Washington, D.C., where he assisted the Washington, D.C.'s regulatory department on various FCC and constituency relations issues. Prior to joining AT&T, he worked for the U.S. Chamber of Commerce on international policy issues and the U.S. House of Representatives as a district director specializing in telecommunications, commerce and national security issues. He is involved in numerous business, civic and charitable organizations. Mr. Grzybicki is a graduate of Oklahoma State University with a master's degree in public policy.
Mike Scott  President of Kansas
Mike Scott
President of Kansas
Mr. Mike Scott has been President of Kansas of AT&T Inc. since August 2014. Mr. Scott has been with AT&T for 29 years. He served as AT&T Kansas' vice president for external and legislative affairs.
Kelly King  President of Central Region
Kelly King
President of Central Region
Mr. Kelly King serves as President of Central Region of AT&T Inc.
Francis J. Jules  President of Global Business Solutions - AT&T Corp
Francis J. Jules
President of Global Business Solutions - AT&T Corp
Mr. Francis J. Jules, also known as Frank, has been the President of Global Business Solutions for AT&T Corp. since 2012. Mr. Jules serves as the President of SBC Global East & Enterprise Markets of SBC Telecom Inc. He operates SBC Telecom and he leads SBC's Federal Government business segment in all 50 states. He served as an Executive Vice President of Global Enterprise Solutions sales team at&T Corporation from 2010 to 2012. He served as the Chief Executive Officer and President of Southwestern Bell Yellow Pages, Inc. He served as the Chief Executive of Advertising & Publishing and President of Advertising & Publishing of AT&T Inc. since September 2007. He served as the Chief Executive Officer and President of AT&T Advertising Solutions from September 2007 to 2010. He served as Senior Vice President of Network Integration from 2005 to 2007. He served as the President of Global Markets (East) for SBC Communications from 2003 to 2005. From December 2001 to October 2002, he served as the Chief Executive Officer of US LEC Corp., since December 18, 2001. From August 2000 to November 2001, he served as the President of U S Operations and Chief Operating Officer of U S Operations and also served as its Acting Chief Executive Officer of Winstar Communications Inc. since November 21, 2001. From 1994 to 2000, he served in various Executive positions at SBC/ Ameritech Corporation and SBC Communications Inc., last serving as President of Business Communications Services from October 1997 to August 2000. Prior to joining SBC/Ameritech, he held senior management positions with Nortel, IBM and New York Telephone. He also spent 10 years with IBM, serving as Senior Vice President for ARDIS, an IBM/Motorola joint venture and also as Branch Manager of IBM's New York public sector office. He serves as the Chairman of ModusLink Corporation. He served as the Non-Executive Chairman of ModusLink Global Solutions, Inc. since November 15, 2011. He serves as a Director of ModusLink Corporation. He has been an Independent Director of LSC Communications, Inc since 2016. He served as a Director of Cantata Technology, Inc. since January 10, 2005 and ModusLink Global Solutions, Inc. since February 2003. He served as Presiding Director of ModusLink Global Solutions, Inc. since August 2006. Mr. Jules holds a Bachelor's degree in Liberal Arts from Iona College.
Hood Harris  President of AT&T Kentucky
Hood Harris
President of AT&T Kentucky
Mr. Hood Harris has been the President of Kentucky of AT&T Inc. since August 2013. He is the President of AT&T Kentucky at BellSouth Telecommunications, LLC. He served as the chief of staff for Congressman Robert Aderholt in Washington DC. He is a graduate of Auburn University where he studied engineering.

HR Leaders

Name & Title
Bio
Ryan Stafford  AVP Human Resources
Ryan Stafford
AVP Human Resources
Ryan Stafford serves as the AVP Human Resources of AT&T. Ryan currently resides in the Dallas/Fort Worth Area.
Matt Phillips  Director - Benefits
Matt Phillips
Director - Benefits
Matt Phillips serves as the Director - Benefits of AT&T. Matt currently resides in the Dallas/Fort Worth Area.
Riddhi Patel  Director - Benefits, US Labor Support
Riddhi Patel
Director - Benefits, US Labor Support
Riddhi Patel serves as the Director - Benefits, US Labor Support of AT&T. Riddhi currently resides in the Houston, Texas Area.
Kristie Sadlon  Director - Human Resources - Benefits Design and Strategy
Kristie Sadlon
Director - Human Resources - Benefits Design and Strategy
Kristie Sadlon serves as the Director - Human Resources - Benefits Design and Strategy of AT&T. Kristie currently resides in the Dallas/Fort Worth Area.
Jackie Forsberg  Director Human Resources
Jackie Forsberg
Director Human Resources
Jackie Forsberg serves as the Director Human Resources of AT&T. Jackie currently resides in the Greater New York City Area.
Katherine Swift  Director Talent Management
Katherine Swift
Director Talent Management
Katherine Swift serves as the Director Talent Management of AT&T. Katherine currently resides in the Dallas/Fort Worth Area.
Latricia Shepard  Director, Talent Strategy
Latricia Shepard
Director, Talent Strategy
Latricia Shepard serves as the Director, Talent Strategy of AT&T. Latricia currently resides in the Dallas/Fort Worth Area.
Rick Robinson  Executive Director - Human Resources
Rick Robinson
Executive Director - Human Resources
Rick Robinson serves as the Executive Director - Human Resources of AT&T. Rick currently resides in the Greater Atlanta Area.
Catalina Bajenaru  Executive HR Director, Global Sales and Operations
Catalina Bajenaru
Executive HR Director, Global Sales and Operations
Catalina Bajenaru serves as the Executive HR Director, Global Sales and Operations of AT&T. Catalina currently resides in the Greater New York City Area.
Sherry Karram  HR Director - Benefits & Policy
Sherry Karram
HR Director - Benefits & Policy
Sherry Karram serves as the HR Director - Benefits & Policy of AT&T. Sherry currently resides in the Greater New York City Area.
Lisa Castillo  Senior Global Supplier Diversity Manager
Lisa Castillo
Senior Global Supplier Diversity Manager
Lisa Castillo serves as the Senior Global Supplier Diversity Manager of AT&T. Lisa currently resides in the San Francisco Bay Area.
Jim Beck  VP Human Resources
Jim Beck
VP Human Resources
Jim Beck serves as the VP Human Resources of AT&T. Jim currently resides in the San Francisco Bay Area.
Christine Brennan  VP, HR
Christine Brennan
VP, HR
Christine Brennan serves as the VP, HR of AT&T. Christine currently resides in the Washington D.C. Metro Area.
Rick Wilson  Director - Diversity & Inclusion
Rick Wilson
Director - Diversity & Inclusion
Rick Wilson serves as the Director - Diversity & Inclusion of AT&T. Rick currently resides in the Dallas/Fort Worth Area.
Rhonda Stone  Director - Human Resources
Rhonda Stone
Director - Human Resources
Rhonda Stone serves as the Director - Human Resources of AT&T. Rhonda currently resides in the Dallas/Fort Worth Area.
Tarsha LaCour  Director HR Business Partner
Tarsha LaCour
Director HR Business Partner
Tarsha LaCour serves as the Director HR Business Partner of AT&T. Tarsha currently resides in the Dallas/Fort Worth Area.
Deirdre Appel  Director Human Resources
Deirdre Appel
Director Human Resources
Deirdre Appel serves as the Director Human Resources of AT&T. Deirdre currently resides in the Washington D.C. Metro Area.
Nanette Day  Director Human Resources
Nanette Day
Director Human Resources
Nanette Day serves as the Director Human Resources of AT&T. Nanette currently resides in the Greater New York City Area.
Cathy Champaigne  Director of Human Resources
Cathy Champaigne
Director of Human Resources
Cathy Champaigne serves as the Director of Human Resources of AT&T. Cathy currently resides in the Orlando, Florida Area.
Lisa Menendez  Director of Human Resources
Lisa Menendez
Director of Human Resources
Lisa Menendez serves as the Director of Human Resources of AT&T. Lisa currently resides in the San Antonio, Texas Area.
Lisa Johannessen  Director of Human Resources
Lisa Johannessen
Director of Human Resources
Lisa Johannessen serves as the Director of Human Resources of AT&T. Lisa currently resides in the Greater New York City Area.
Stephen Logan  Director of Human Resources
Stephen Logan
Director of Human Resources
Stephen Logan serves as the Director of Human Resources of AT&T. Stephen currently resides in the Raleigh-Durham, North Carolina Area.
Ben Staples  Director, Human Resources
Ben Staples
Director, Human Resources
Ben Staples serves as the Director, Human Resources of AT&T. Ben currently resides in the Huntsville, Alabama Area.
Robin Fernandez  Director, Human Resources
Robin Fernandez
Director, Human Resources
Robin Fernandez serves as the Director, Human Resources of AT&T. Robin currently resides in the San Francisco Bay Area.
Yoshika Rankin  Director, Human Resources
Yoshika Rankin
Director, Human Resources
Yoshika Rankin serves as the Director, Human Resources of AT&T. Yoshika currently resides in the Greater Atlanta Area.
Susan Quenzer  Executive Director - HR - Global Network Operations
Susan Quenzer
Executive Director - HR - Global Network Operations
Susan Quenzer serves as the Executive Director - HR - Global Network Operations of AT&T. Susan currently resides in the Greater Atlanta Area.
Eliska Paratore  Executive Director HR
Eliska Paratore
Executive Director HR
Eliska Paratore serves as the Executive Director HR of AT&T. Eliska currently resides in the Dallas/Fort Worth Area.
Pat Kruge  Executive Director Human Resources
Pat Kruge
Executive Director Human Resources
Pat Kruge serves as the Executive Director Human Resources of AT&T. Pat currently resides in the Greater New York City Area.
Mary Grace  Human Resources Director
Mary Grace
Human Resources Director
Mary Grace serves as the Human Resources Director of AT&T. Mary currently resides in the Dallas/Fort Worth Area.
Vikki Morrow  Human Resources Director
Vikki Morrow
Human Resources Director
Vikki Morrow serves as the Human Resources Director of AT&T. Vikki currently resides in the Greater Atlanta Area.

AT&T Employee Reviews

Positive Reviews
60%
60%
40%
Constructive Feedback
40%

Positive Reviews from Employees

What is the best part about your compensation package?

I guess the insurance and the bonus

What do you like best about the leadership team?

They offer help at any time

What is most positive about the culture and environment at your company?

My operating unit's culture is positive and genuine, as compared to AT&T's corporate two-faced approach to culture, values and ethics which are entirely situational.

Constructive Feedback from Employees

What's going wrong and how can it be improved?

A lot of hidden fees and charges and customers can’t access the account port

What needs to change to make the company culture better?

Better life management and caring more about my health

What do your coworkers need to improve and how could you work together better?

Having more empathy company has little empathy on their workers and customers truly all about sales

A Day in the Life
A Day in the Life
AT&T employees generally work 9.1 hrs a day
Work Hours
A Day in the Life
Employees at AT&T report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at AT&T have 1 meeting
Meetings
A Day in the Life
82% of AT&T employees look forward to interacting with their team every day
Coworkers
A Day in the Life
AT&T employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
64% of AT&T employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
AT&T employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
64% of AT&T employees call their work environment positive
Environment

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Anonymous Q&A with AT&T Employees

Most Recent Q&A

Bottom
35%

Leadership Score

In the Bottom 35% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
62
out of 100
Executive rating?
64
out of 100
CEO rating?
69
out of 100
Manager rating?
Top
40%

Compensation Score

In the Top 40% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
Paid fairly?
Satisfied with benefits?
Top
50%

Team Score

In the Top 50% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
Coworker interaction?
77
out of 100
Quality of coworkers?
Bottom
45%

Environment Score

In the Bottom 45% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
7 or less
7%
8
48%
10
33%
12
7%
More than 12
5%
Work hours per day?
Extremely fast
29%
Comfortably fast
35%
Moderate
22%
A bit slow
5%
Bureaucratic
9%
Pace at work?
Positive
64%
Negative
36%
Positive work environment?
Bottom
30%

Outlook Score

In the Bottom 30% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
70
out of 100
Future outlook?
Fantastic
12%
Good
34%
Neutral
26%
Bad
19%
Terrible
9%
Customer perception?
Excited going to work?

AT&T H1B Visa

In 2019, AT&T applied for 268 H1B visas. Of the work permits applied for, 90% were approved, 9% certified-withdrawn, and 1% withdrawn.

An in-depth look at ‘Certified-withdrawn’ H1B applications at AT&T unveil that 3 approved work permit applications were withdrawn before the employee’s start date, and 23 were withdrawn by AT&T after the employee’s start date.

Work Permit Application Outcome

AT&T has a total of 281000 employees

268
Total Applied
  • 90% Granted (240 out of 268)
  • <1% Denied (2 out of 268)
  • 1% Withdrawn Application was withdrawn by the employer before approval/rejection (3 out of 268)
  • 9% Certified-Withdrawn Application was approved but later withdrawn by employer (23 out of 268)

This data was calculated using publicly sourced data from OFLC Performance Data

Gender Score How positively women rate their overall experience at AT&T

Bottom
45%

AT&T currently ranks in the Bottom 45% of similarly sized companies on Comparably

Diversity Score How positively minorities rate their overall experience at AT&T

Top
50%

AT&T currently ranks in the Top 50% of similarly sized companies on Comparably

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably
0
eNPS Score
39%Promoters
22%Passives
39%Detractors

AT&T Culture Video

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Perks & Benefits

Health & Wellness
Health Insurance
Life Insurance

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