AT&T Claimed Company
AT&T is a telecommunications company that provides wireless communications, local exchange, and long-distance... read more
EMPLOYEE
PARTICIPANTS
1418
TOTAL
RATINGS
18262
...
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Working At AT&T

AT&T employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.

How employees describe working at AT&T

It was solid a decade ago. It's been a steady negative decline over the last 10 years with a series of disastrous products. Digital Life. DirecTV. DirecTV now. Etc. That people are fired for not selling well.

Review from Sales Dept

It used to be the bonuses

Review from Marketing Dept

They come up with good ideas to boost morale.

Review from Customer Support Dept

Listen actually encourage feedback without reprisals

Review from Engineering Dept

The have poor management and petty staff.

Review from Customer Support Dept
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What it's like to work at AT&T

  • AT&T employees generally work 9.1 hrs a day
  • Employees at AT&T report the work pace is comfortably fast
  • On a typical day, employees at AT&T have 1 meeting
  • 81% of AT&T employees look forward to interacting with their team every day
  • AT&T employees most often take 20-30 paid vacation and sick days each year
  • 64% of AT&T employees report they are happy with their work life balance
  • AT&T employees never get valuable feedback on how to improve at work
  • 64% of AT&T employees call their work environment positive

Q&A With AT&T Employees

Asked to all employees at AT&T

  • Top Employee Response

    Get rid of all contractors and replace them with actual AT&T employees. Get rid of employees with over 35 years of services. Get rid of managers who manage up rather than coach and prepare their employees for the next level.

  • First off, fix the work life balance. Working for AT&T is very hard if you have a family.

  • Educate and train the workforce well with what they need to deliver a good job to the customer. There is no better reward than a personal satisfaction that you can deliver and resolve issues without a doubt. Also, give people a chance to move within the organization. However, it doesn't make sense to place a finance major in an area where an electronics knowledge is required.

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Asked to all employees at AT&T

  • Top Employee Response

    Get your bonus no matter how it affects any of the rest of the company because every department is its own little duchy and no one is ever willing to make a decision as long as their own numbers are OK.

  • Very one-sided, on the side of AT&T and management.

  • The company culture is about reducing the workforce and making more profit.

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Asked to all employees at AT&T

  • Top Employee Response

    Better than most companies for employees with less than 15 years of service. Excellent after 15 years of service.

  • Pretty sweet

  • Great if you have seniority

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Asked to all employees at AT&T

  • Top Employee Response

    Appreciating the value of the front line workers. Also stop wasting money

  • Action speaks louder than words, show us you value us don't just say it

  • Leadership is so out of touch with what this job has become.

See 11 More Responses

Asked to all employees at AT&T

  • Top Employee Response

    Corporate & upper management are terrible. They make poor decisions everyday. They do not have to pay for their mistakes. People below do.

  • Alienating the workforce through low pay and reduced benefits is bad for business

  • Easy: They didn't pay me a higher salary to relocate and didn't offer me relocation.

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Asked to all employees at AT&T

  • Top Employee Response

    Once I'm off the lot and heading out to meet our customers I'm happy. We have great customers from all walks of life.

  • Like I didn't have to walk on egg shells waiting for the other shoe to drop.

  • Dread it

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Asked to all employees at AT&T

  • Top Employee Response

    6 months

  • Every 6 months if you’re with the union which you do pay a fee to every two weeks you get paid.

  • Once a year.

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Asked to all employees at AT&T

  • Top Employee Response

    Top CEO are killing the blue colar worker who is the first line of defense !!!!!

  • 2% pay raises for 5+ years not fair

  • Management that cares

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Asked to all employees at AT&T

  • Top Employee Response

    Less gossip, drama, and politics; more open communication and desire to help one another.

  • Not try to undercut each other in order to survive. The company culture is toxic cuz everyone lives in fear.

  • They need to be more active in our union.

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Asked to all employees at AT&T

  • Top Employee Response

    Good ole boys club. That is not a joke!

  • Not what you know, but who you know

  • Pick and choose

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Asked to all employees at AT&T

  • Top Employee Response

    They need to actually Practice what they preach, the company always says one thing and does another, listen to what the employees are saying

  • Company greed is ruining the company. Att mgt are corporate sociopaths.

  • Listen to what your front line workers have Experience and learn from it

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Asked to all employees at AT&T

  • Top Employee Response

    Depends upon the area you work. Some orgs allow it while others will restrict. Same location but different orgs will have different rules, although rules are generally not codified they are simply implied.

  • Working from home is acceptable on occasion.

  • You have to drive to your first customer on your own time.

See 7 More Responses

Asked to all employees at AT&T

  • Praying you don't get a job.

  • Be willing to sell at any cost.

  • You can't, it depends on who your interviewer is and if they're having a good day or not.

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Asked to all employees at AT&T

  • They follow policies. Difficult issues require Legal’s input.

  • They fire people before they investigate.

  • Company centric. HR is there for the company. No local HR office. Everything is online or over the phone and they're generally unhelpful.

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Asked to all employees at AT&T

  • Discount program on a wide range of goods and services

  • Discount on company services

  • Wireless and tv discounts

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Asked to all employees at AT&T

  • All overseas positions all usa jobs

  • Growing fastest = anything that doesn’t require a labor force. Virtual network areas. Struggling = anything that you thinknof when you think AT&T for the last 100+ years.

  • Nothing growing fastest. Biz services is generating revenue and will be sold to DCX within 2 years

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Asked to all employees at AT&T

  • Top Employee Response

    Strong knowledge of the competitive landscape and how we need to continue to innovate as our legacy has led this to drive success

  • They care about our future.

  • long term strategic vision is clear

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Asked to all employees at AT&T

  • Yes

  • Yes, AT&T requires both a background check and drug test when hired. They may also conduct random drug test.

  • They do both.

See 5 More Responses

Asked to all employees at AT&T

  • A mix of The Office and Dilbert.

  • The office vibe between employees is great, the office vibe between employees and management is the worst.

  • Depends which office. Some are great others filled with negativaty

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Asked to all employees at AT&T

  • Moderately.

  • No very

  • alot of layoffs

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Asked to all employees at AT&T

  • Yes, many people work remote.

  • Some, but they generally try to do away with remote positions

  • Yes, many people work remotely. My entire team generally does so.

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Asked to all employees at AT&T

  • The CEO is actively working against the emloyees by trying to eliminate jobs. He’s a money-grubbing rat that only cares about his image and the stock price. He is a typical CEO.

  • AT&T is a company that competes to always be around. But they put a lot of pressure on employees

  • Many employees still feel burned over the T-Mobile debacle. Who gives a competitor 1 billion dollars for the trouble of NOT being bought out?

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Asked to all employees at AT&T

  • Encouragement of diversity.

  • Balance

  • We hold ourselves accountable for what we do or do not accomplish.

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Asked to all employees at AT&T

  • Very low right now

  • Terrible people are quitting left and right because of the terrible things the company does.

  • The stock is plummeting, the recent acquisitions have not worked out, and there is a constant fear of a layoff hanging over everyone. The morale is terrible.

See 4 More Responses

Asked to all employees at AT&T

  • Depends on what location you work at

  • Overall a lot. My department, not much.

  • More and more everyday. White men becoming a minority even though they are still a large sector of the population

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Should I work at AT&T?

39% of AT&T employees would encourage their friends to become coworkers, whereas 22% are neutral and 39% would not recommend working at AT&T to their friends.

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22%Passive
39%Detractors
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