Working At Frontier Communications - Ask a Question | Comparably
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Frontier Communications Claimed Company
Frontier is a leading communications provider offering gigabit speeds to empower and connect millions of consumers and businesses in 25 states. It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around its purpose of Building Gigabit AmericaTM, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit www.frontier.com. read more
EMPLOYEE
PARTICIPANTS
306
TOTAL
RATINGS
9442

Q&A With Frontier Communications Employees

At Frontier, you’ll have the power to take ownership of your career, run projects from start to finish, and develop cross-functional relationships at all levels of the organization to make it happen. Perfect for the agile and action-oriented, this is a place where you’re accountable, respected, and rewarded. We pride ourselves on developing real leaders—individuals who can inspire people to achieve the results we need, while having some fun along the way. We require a world of diverse talents, backgrounds, and perspectives to create the future of our business.

How employees describe working at Frontier Communications

It used to be good, but seems that upper management does not care at all. Our current system is failing and no one seems to care. They have taken away any drive to do good by their inaction to make positive changes.

Review from Engineering Dept

it's good overall do not get alot of communication of what's happening in the future - when changes happen we find out after the fact then play catch up

Review from Engineering Dept

My team is hard working and dedicated

Review from Engineering Dept

I was part of AT&T before being acquired by Frontier....I feel we went backwards since being acquired....systems, salary, benefits, retirement, 401k matches, just about all categories....

Review from Engineering Dept

I'm unsure at this time.

Review from Engineering Dept
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What it's like to work at Frontier Communications

  • Frontier Communications employees generally work 9.0 hrs a day
  • Employees at Frontier Communications report the work pace is comfortably fast
  • 93% of Frontier Communications employees look forward to interacting with their team every day
  • Frontier Communications employees most often take 20-30 paid vacation and sick days each year
  • 88% of Frontier Communications employees report they are happy with their work life balance
  • Frontier Communications employees typically get valuable feedback on how to improve at work Every Week
  • 87% of Frontier Communications employees call their work environment positive

Q&A With Frontier Communications Employees

What benefits does Frontier Communications provide?

Asked to all employees at Frontier Communications

  • Top Employee Response

    Paid time off, health insurance, dental, and vision insurance, 401K, life insurance, short/long term insurance

  • Expensive ones....however depends on the job title, bargaining unit jobs offer better benefits than management.

  • Health 401K

See 1 More Responses

What's the office vibe like at Frontier Communications?

Asked to all employees at Frontier Communications

  • It depends on the location you’re assigned to.

  • Corrosive and bad.

  • I spent 3 1/2 years with Frontier Communications, and had the best time, this company is employee friendly, is a fun place to work under any circumstance, they have great moral boosters and are not afraid to use them, apply today, you won't regret it, oh I didn't leave Frontier, I was transferred, otherwise I would be getting ready to celebrate my 4th year.

View Response & Answer »

What's the interview process like at Frontier Communications?

Asked to all employees at Frontier Communications

  • Awful

  • The interview process is professional, and informative, I met with two Interviewers during a group interview, I felt very comfortable during the process, I never felt intimidated and knew within 5 minutes I wanted this job

View Response & Answer »

Does Frontier Communications drug test or do a background check?

Asked to all employees at Frontier Communications

Response from Frontier Communications
6 years ago

Yes

  • Yes they do drug test

View Response & Answer »

Who did you meet with during your interview? And how long did it take to hear back from Frontier Communications?

Asked to all employees at Frontier Communications

  • I met with the hiring manager and was employed the same day of my interview in 1997.

View Response & Answer »

How innovative is Frontier Communications?

Asked to all employees at Frontier Communications

  • They come out running...and immediately fall into a ditch. They rarely develop anything that’s not glitchy and unpredictable.

View Response & Answer »

How often do promotions happen at Frontier Communications?

Asked to all employees at Frontier Communications

  • Not too often unless you cross from a secure union job to an unpredictable management position.

View Response & Answer »

What perk or benefit should Frontier Communications have?

Asked to all employees at Frontier Communications

  • Top Employee Response

    Lower rates on FASTER internet!!!

View Response & Answer »

What is the best advice you could give someone during their first month at Frontier Communications?

Asked to all employees at Frontier Communications

  • Hang in there but keep your eyes open to new opportunities. Don’t let a better opportunity pass you by because Frontier, IMHO ,is still trying to find a niche in the telecommunications industry.

View Response & Answer »

How flexible is your work schedule at Frontier Communications?

Asked to all employees at Frontier Communications

  • Long hours but core hours from 8:30 - 4:30

View Response & Answer »

Why work for Frontier Communications?

Asked to all employees at Frontier Communications

  • Dedication and Preferred employment for Military Veterans

View Response & Answer »

What should I wear for an interview at Frontier Communications?

Asked to all employees at Frontier Communications

  • Suit tie

View Response & Answer »

What interview questions does Frontier Communications ask?

Asked to all employees at Frontier Communications

  • Nothing relevant

View Response & Answer »

What's the vibe like in the Product dept at Frontier Communications? How many hours are you working?

Asked to the Product Department at Frontier Communications

  • stressful

View Response & Answer »

What's the Product team like at Frontier Communications?

Asked to the Product Department at Frontier Communications

  • working hard

View Response & Answer »

BE THE FIRST TO ANSWER

We disconnected our internet service with you in July and wanted to re establish our service with you. Unfortunately you do not service our new location. Received many emails from them stating we have a credit with them but they are not honoring it.

Asked to all employees at Frontier Communications

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What company does Frontier use for their short term and long term disability benefits?

Asked to all employees at Frontier Communications

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Will frontier hire a person with a felony over 10 yrs? And if not, why?

Asked to all employees at Frontier Communications

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Should I work at Frontier Communications?

29% of Frontier Communications employees would encourage their friends to become coworkers, whereas 34% are neutral and 37% would not recommend working at Frontier Communications to their friends.

-8
eNPS Score
29%Promoters
34%Passive
37%Detractors

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