BAYADA Home Health Care Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
it used to be great, but the last 2 years the company has really changed and not for the better
Review from Customer Support Dept
We love what we do my experience with the company is satisfying. I couldn't ask for better
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Interacting with my client and her family is a very rewarding experience.
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What do you like best about the leadership team?
Great company to work for.
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They are always offering more hours!
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They love what they do. Helpful in all kinds of situations
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Christmas bonus that everyone received last year.
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They are genuine and compassionate. They are just as eager to listen to their staff as they are to help them succeed.
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What does the leadership team need to get better at?
Setting realistic goals for an office not the whole company.
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Taking care of the field employees instead of office employees who have no idea what goes on outside of the office unless we call in.
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Communication and have more respectfor field employees
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communication is they are surely missing
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Everything that they think they know about our jobs
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What is the best part about your compensation package?
The health insurance is bomb!
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Money, and more money. Gotta love cash.
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vacation time is very acceptabe
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Why do you feel undervalued and what would make you feel better about your compensation?
The health insurance is really terrible
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Not having to work for 1 full year to get 35 hours PTO, when office people get 10 PTO days after 90 days of working
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Actually paying for what the job is really worth by client specifications
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Get paid more money and accrue paid time off differently. Other then accumulating 2000 hours before you can get paid time off
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i would feel better if i wasnt treated like some cinderella
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What are some of the best things about your team?
Honesty, having fun always, free gifts, office parties for clients and employees
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They are receptive to advice and easy to work with.
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Helping each other learn how to start IV's.
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We work together to take care of our clients. We all know how we do our thing and everyone helps out.
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hardworking, caring, committed. Strong business sense
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What do your coworkers need to improve and how could you work together better?
i dont get to work with coworkers
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Each office has its own people to deal with. If you don't get along, you will hate your job.
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What is most positive about the culture and environment at your company?
great positive team, supportive, welcoming, but not at DD level
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The family I work for is wonderful.
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We help take care of people so all my coworkers are all nurturing and extremely caring.
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Like working independently. Do not enjoy having management around all day.
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The fundraisers that they always have. And these events always has food and activities for the clients
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What needs to change to make the company culture better?
The office for which I work for is a bit unorganized and lacks sufficient communication at times.
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What did you like most about the interview process?
It was short and simple. They actually talk to you on a more personal level to make it more comfortable.
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The process is long and very thorough.
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I have prior experience with special need clients
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Meeting with the recruiter was very laid back, but professional at the same time. She made things very comfortable and was very friendly!
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Hired same day as I interviewed.
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What would you improve about your company's interview process?
needs to be shorter, and the rec team needs to respond quicker
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What makes you most happy at work?
Providing care for the clients
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Knowing that I am making a difference in my client's life as well as helping their family.
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Kids make me happy. They are what we are here for.
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The clients that i care for
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My clients. We work with elderly people who need some type of assistance, and our clients become our family.
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What's going wrong and how can it be improved?
too many new people is C-level positions trying to make a name for themself
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employees should make more money
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