The Coca-Cola Company Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
I love my job. I just don't care for the way higher management micromanages.
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Review from Customer Support Dept
Getting feedbacks from customers and Communicating with team members
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What do you like best about the leadership team?
I like that the VP will come to Tulsa and is down to earth! Doesn't act stuck up just because he is the VP!
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They are fair and encouraging
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Everything is great couldn’t ask for better
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newer leaders that are not part of the "old boy" team.
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They have best innovative ideas. These ideas are unique but the only problem in execution. Sometimes they are expecting way more than reality.
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What does the leadership team need to get better at?
everything. not a team player.takes care of himself.
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Our warehouse needs management in general. The building is short several
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Communication/trying to get along with workers.
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I was an employee and they fired me for no reason they own me money because my pay was messed up for a long time haven’t got it and they had no reason to fire me the company n
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Listening to employees. Creating a flexible work environment. Letting go of controlling ideas and creating ideas to make the job run smoothly.
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What is the best part about your compensation package?
Vacation days per years of service
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Getting quality insurance
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Health benefits are fantastic in NY
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All of it is great
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Why do you feel undervalued and what would make you feel better about your compensation?
They owe my money from my pay difference
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we market/merchandise more product than PC and yet pay is much lower. Market Mgrs, receive cash awards on goals met while while others are made to work overtime and then questioned about it.
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Poor management, lack of added value and support.
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Having more options and more control about compensation.
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The amount of work that I am doing is way more than what i am getting paid for. I definitely deserve a raise in my payment.
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What are some of the best things about your team?
Couldn't find better guys to work with
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Best team I have ever had
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Great supervisor. Looks after our team, listens effectively, and gives us information before it rolls out to the entire office.
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The unity is great also the innovation is at next level but the only problem is with execution.
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They stand out for each other
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What do your coworkers need to improve and how could you work together better?
Better communication between sales and merchandisers
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Everyone gets along really good
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Moral is really low last few years.
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need to stay on the same page of training, mainly in the field.
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Management could direct more effectively and have better interactions with the team. Lost the fun.
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What is most positive about the culture and environment at your company?
friendly people
Review from Customer Support Dept
we are a mixed cultural environment, which is good but due to that the work ethics are culturally differant, therefore work performance suffers.
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Equal opportunity employer. Has good fundraisers.
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People are jolly and hard working and way more positive
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They have a specific number of product they buy for health sake
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What needs to change to make the company culture better?
They need better leadership and more structure
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Need additional leadership with knowledge of how the systems in place work.
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Empower agents to assist customers more
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Nothing needs to change here
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Moral,work environment is bad between management and workers.
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What did you like most about the interview process?
The supervisor that did my interview was on point and was impressed with my knowledge of the company and the building I work in.
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The unorthodox approach towards the interview
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I was encouraged by the words of the interviewer
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What would you improve about your company's interview process?
Get someone to train them better instead of throwing them to the wolf’s like they
Review from Customer Support Dept
What makes you most happy at work?
The company's co workers make the most happy
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Being able to help the customers. Helping co-workers when needed. Finding out about new products.
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I enjoy everything about my job
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interacting with the consumer but not always the customer
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Its fun working with my colleagues
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What's going wrong and how can it be improved?
Moral better contracts ,insurance better work environment.
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Need additional help in general as the buisy season for soda sales is here with no seasonal help hired due to management shortage.
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My job can be very frustrating
Review from Customer Support Dept
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