Convergys Competitors | Comparably
Convergys Claimed Company
relationship management solutions read more
EMPLOYEE
PARTICIPANTS
80
TOTAL
RATINGS
1513

Convergys Competitors

Convergys competitors include TP, Google, Alorica, Infosys and APAC Customer Services. Convergys ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Convergys compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
5th
eNPS Rank
4th
Gender Rank
4th
Diversity Rank
4th
Product Quality
5th
NPS Rank
5th
Pricing Rank
5th
Customer Service
5th

See Convergys Culture vs Competitors:

Convergys Competitors
RankCompanyScore
1TP89
2Google78
3Alorica77
4Convergys64
5Infosys61
6APAC Customer Services40

Convergys Competitors at a Glance

Product Quality Score Comparison

Convergys Ranks 5th in Product Quality Score

17 Customers rate Convergys' Product Quality Score a 3.2/5, which ranks it 5th against its competitors, below Infosys.

  1. 1st
    Google
    4.1 / 5
  2. 2nd
    TIED
    TP
    4 / 5
  3. 2nd
    TIED
    Alorica
    4 / 5
  4. 4th
    Infosys
    3.7 / 5
  5. 5th
    Convergys
    3.2 / 5
Product Quality Score Comparison
RankCompany Score
1Google83
2TP80
2Alorica80
4Infosys75
5Convergys65
NPS Comparison

Convergys Ranks 5th in Net Promoter Score

18 Customers rate Convergys' Net Promoter Score a -34, which ranks it 5th against its competitors, below Infosys. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Convergys to a friend?”.

  1. 1st
    Google
    42
  2. 2nd
    TP
    33
  3. 3rd
    Alorica
    25
  4. 4th
    Infosys
    15
  5. 5th
    Convergys
    -34
NPS Comparison
RankCompany Score
1Google42
2TP33
3Alorica25
4Infosys15
5Convergys-34
Pricing Score Comparison

Convergys Ranks 5th in Pricing Score

15 Customers rate Convergys' Pricing Score a 3.1/5, which ranks it 5th against its competitors, below Infosys.

  1. 1st
    Google
    4 / 5
  2. 2nd
    TP
    3.9 / 5
  3. 3rd
    Alorica
    3.9 / 5
  4. 4th
    Infosys
    3.7 / 5
  5. 5th
    Convergys
    3.1 / 5
Pricing Score Comparison
RankCompany Score
1Google81
2TP78
3Alorica78
4Infosys75
5Convergys63
Customer Service Comparison

Convergys Ranks 5th in Customer Service

15 Customers rate Convergys' Customer Service a 3.2/5, which ranks it 5th against its competitors, below Infosys.

  1. 1st
    Google
    4 / 5
  2. 2nd
    TP
    4 / 5
  3. 3rd
    Alorica
    4 / 5
  4. 4th
    Infosys
    3.8 / 5
  5. 5th
    Convergys
    3.2 / 5
Customer Service Comparison
RankCompany Score
1Google81
2TP81
3Alorica80
4Infosys76
5Convergys65
Overall Culture Score Comparison

Convergys Ranks 4th in Overall Culture Score

80 Employees rate Convergys' Overall Culture a 64/100, which ranks it 4th against its competitors, below Alorica. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    TP
    89 / 100
  2. 2nd
    Google
    78 / 100
  3. 3rd
    Alorica
    77 / 100
  4. 4th
    Convergys
    64 / 100
  5. 5th
    Infosys
    61 / 100
  6. 6th
    APAC Customer Services
    40 / 100
Overall Culture Score Comparison
RankCompany Score
1TP89
2Google78
3Alorica77
4Convergys64
5Infosys61
6APAC Customer Services40
eNPS Comparison

Convergys Ranks 4th in Employee Net Promoter Score

63 Employees rate Convergys' Employee Net Promoter Score a -7, which ranks it 4th against its competitors, below Google. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Convergys to a friend?”.

  1. 1st
    TP
    76
  2. 2nd
    Alorica
    32
  3. 3rd
    Google
    31
  4. 4th
    Convergys
    -7
  5. 5th
    Infosys
    -14
  6. 6th
    APAC Customer Services
    -90
eNPS Comparison
RankCompany eNPS
1TP76
2Alorica32
3Google31
4Convergys-7
5Infosys-14
6APAC Customer Services-90
Gender Score Comparison

Convergys Ranks 4th in Gender Score

58 Employees rate Convergys' Gender Score a 64/100, which ranks it 4th against its competitors, below Alorica. The Gender Score tracks how positively women rate their experience at Convergys.

  1. 1st
    TP
    89 / 100
  2. 2nd
    Google
    79 / 100
  3. 3rd
    Alorica
    76 / 100
  4. 4th
    Convergys
    64 / 100
  5. 5th
    Infosys
    62 / 100
  6. 6th
    APAC Customer Services
    45 / 100
Gender Score Comparison
RankCompany Score
1TP89
2Google79
3Alorica76
4Convergys64
5Infosys62
6APAC Customer Services45
Diversity Score Comparison

Convergys Ranks 4th in Diversity Score

44 Employees rate Convergys' Diversity Score a 62/100, which ranks it 4th against its competitors, below Google. The Diversity Score tracks how positively diverse employees rate their experience at Convergys.

  1. 1st
    TP
    89 / 100
  2. 2nd
    Alorica
    78 / 100
  3. 3rd
    Google
    77 / 100
  4. 4th
    Convergys
    62 / 100
  5. 5th
    Infosys
    60 / 100
  6. 6th
    APAC Customer Services
    35 / 100
Diversity Score Comparison
RankCompany Score
1TP89
2Alorica78
3Google77
4Convergys62
5Infosys60
6APAC Customer Services35
×
Rate your company