Convergys Claimed Company

EMPLOYEE PARTICIPANTS: 80

TOTAL RATINGS: 1513

TP Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 13050

TOTAL RATINGS: 378428

Convergys vs TP

Compare Convergys versus TP for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 80 employees and customers of Convergys and 13050 employees and customers of TP.

Convergys

Convergys's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Convergys.

TP's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of TP.

3.2/5

Product Quality

4/5

3.1/5

Pricing

3.9/5

3.2/5

Customer Service

4/5

-34

NPS Score

22%	Promoters
22%	Passive
56%	Detractors

NPS Score

59%	Promoters
15%	Passive
26%	Detractors

Net Promoter Score
Winner by 67

See how Convergys compares to its competitors

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APAC Customer Services

Working at Convergys vs Working at TP

66 / 100

CEO Rating

Daniel Julien

92 / 100

CEO Rating
Winner by 26%

Convergys

Convergys doesn't have enough ratings to calculate the Team Culture Ratings.

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Employees at TP rate their CEO, Daniel Julien, 92/100. This score is 26% higher than the scores of Convergys' CEO, Andrea Ayers. Employees in the Communications and Product departments rate Daniel Julien the highest.

CEO Score 66

CEO Score

CEO Score 92

Overall Culture 64

Overall Culture

Overall Culture 89

-7

eNPS

Gender Score 64

Gender Score

Gender Score 89

Diversity Score 62

Diversity Score

Diversity Score 89

Perk And Benefits 60

Perk And Benefits

Perk And Benefits 86

Professional Dev. 54

Professional Dev.

Professional Dev. 90

Overall Culture at Convergys vs TP

/ 100

Convergys

Employees at Convergys rate their Overall Culture a 64/100, with Operations and HR as the two departments that rate their experience the highest.

/ 100

Employees at TP rate their Overall Culture a /100, with Product and Finance as the two departments that rate their experience the highest.

Overall Culture
Winner by 25%

Convergys
TP89

Employee Net Promoter Score at Convergys vs TP

-7

eNPS

Convergys

23 Promoters 36%

13 Passives 21%

27 Detractors 43%

eNPS

10500 Promoters 80%

1885 Passives 15%

664 Detractors 5%

Employee Net Promoter Score
Winner by %

Convergys
TP75

Gender Score at Convergys vs TP

/ 100

Convergys

Employees at Convergys rate their Gender Score a 64/100, with Admin and Customer Support as the two departments that rate their experience the highest.

/ 100

Employees at TP rate their Gender Score a /100, with Engineering and Product as the two departments that rate their experience the highest.

Gender Score
Winner by 25%

Convergys
TP89

Diversity Score at Convergys vs TP

/ 100

Convergys

Employees at Convergys rate their Diversity Score a 62/100, with Operations and Admin as the two departments that rate their experience the highest.

/ 100

Employees at TP rate their Diversity Score a /100, with Product and Communications as the two departments that rate their experience the highest.

Diversity Score
Winner by 27%

Convergys
TP89

Perk and Benefits Score at Convergys vs TP

/ 100

Convergys

Employees at Convergys rate their Perk and Benefits Score a 60/100, with Operations and Customer Support as the two departments that rate their experience the highest.

/ 100

Employees at TP rate their Perk and Benefits Score a /100, with Product and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 26%

Convergys
TP86

Professional Development Score at Convergys vs TP

/ 100

Convergys

Employees at Convergys rate their Professional Development Score a 54/100, with Customer Support as the department that rate their experience the highest.

/ 100

Employees at TP rate their Professional Development Score a /100, with Product and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 36%

Convergys
TP90

Leadership Culture Ratings vs TP

Convergys

64 / 100

93 / 100

Convergys rates % lower than TP on Leadership Culture Ratings vs TP Ratings based on looking at 104723 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get valuable feedback on how to improve at work?" and "Do you approve of the job your executive team is doing at your company?".

Convergys
TP93

Compensation Culture Ratings vs TP

Convergys

57 / 100

88 / 100

Convergys rates % lower than TP on Compensation Culture Ratings vs TP Ratings based on looking at 26334 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Does your company give annual bonuses?".

Convergys
TP88

Team Culture Ratings vs TP

Convergys

74 / 100

95 / 100

Convergys rates % lower than TP on Team Culture Ratings vs TP Ratings based on looking at 26317 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "What do your coworkers need to improve and how could you work together better?".

Convergys
TP95

Environment Culture Ratings vs TP

Convergys

71 / 100

84 / 100

Convergys rates % lower than TP on Environment Culture Ratings vs TP Ratings based on looking at 65470 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "What % of the time are you bored at work?".

Convergys
TP84

Sentiment Culture Ratings vs TP

Convergys

70 / 100

92 / 100

Convergys rates % lower than TP on Sentiment Culture Ratings vs TP Ratings based on looking at 39340 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "What would you most like to see improved at your company?".

Convergys
TP92