Convergys Claimed Company

EMPLOYEE PARTICIPANTS: 80

TOTAL RATINGS: 1513

Telus

EMPLOYEE PARTICIPANTS: 41

TOTAL RATINGS: 325

Convergys vs Telus

Compare Convergys versus Telus for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 80 employees and customers of Convergys and 41 employees and customers of Telus.

Convergys

Convergys's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Convergys.

Telus

Telus's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Telus. Their current market cap is $26.65B.

3.2/5

Product Quality

3.7/5

3.1/5

Pricing

3.4/5

3.2/5

Customer Service

3.3/5

-34

NPS Score

22%	Promoters
22%	Passive
56%	Detractors

NPS Score

40%	Promoters
22%	Passive
38%	Detractors

Net Promoter Score
Winner by 36

See how Convergys compares to its competitors

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See how Telus compares to its competitors

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Shaw Communications

Bell Canada

Allstream

Working at Convergys vs Working at Telus

66 / 100

CEO Rating

77 / 100

CEO Rating
Winner by 11%

Convergys

Convergys doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Telus

Employees at Telus rate their CEO, , 77/100. This score is 11% higher than the scores of Convergys' CEO, Andrea Ayers.

CEO Score 66

CEO Score

CEO Score 77

Overall Culture 64

Overall Culture

Overall Culture 72

-7

eNPS

Gender Score 64

Gender Score

Gender Score N/A

Diversity Score 62

Diversity Score

Diversity Score N/A

Perk And Benefits 60

Perk And Benefits

Perk And Benefits 77

Professional Dev. 54

Professional Dev.

Professional Dev. N/A

Overall Culture at Convergys vs Telus

/ 100

Convergys

Employees at Convergys rate their Overall Culture a 64/100, with Operations and HR as the two departments that rate their experience the highest.

/ 100

Telus

Employees at Telus rate their Overall Culture a /100.

Overall Culture
Winner by 8%

Convergys
Telus72

Employee Net Promoter Score at Convergys vs Telus

-7

eNPS

Convergys

23 Promoters 36%

13 Passives 21%

27 Detractors 43%

eNPS

Telus

19 Promoters 59%

4 Passives 13%

9 Detractors 28%

Employee Net Promoter Score
Winner by %

Convergys
Telus31

Gender Score at Convergys vs Telus

/ 100

Convergys

Employees at Convergys rate their Gender Score a 64/100, with Admin and Customer Support as the two departments that rate their experience the highest.

Gender Score
Winner

/ 100

Telus

Telus doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Convergys64

Diversity Score at Convergys vs Telus

/ 100

Convergys

Employees at Convergys rate their Diversity Score a 62/100, with Operations and Admin as the two departments that rate their experience the highest.

Diversity Score
Winner

/ 100

Telus

Telus doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Convergys62

Perk and Benefits Score at Convergys vs Telus

/ 100

Convergys

Employees at Convergys rate their Perk and Benefits Score a 60/100, with Operations and Customer Support as the two departments that rate their experience the highest.

/ 100

Telus

Employees at Telus rate their Perk and Benefits Score a /100.

Perk and Benefits Score
Winner by 17%

Convergys
Telus79

Professional Development Score at Convergys vs Telus

/ 100

Convergys

Employees at Convergys rate their Professional Development Score a 54/100, with Customer Support as the department that rate their experience the highest.

Professional Development Score
Winner

/ 100

Telus

Telus doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Convergys54

Leadership Culture Ratings vs Telus

Convergys rates % lower than Telus on Leadership Culture Ratings vs Telus Ratings based on looking at 408 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "How would you rate your CEO?".

Convergys
Telus73

Compensation Culture Ratings vs Telus

Convergys rates % lower than Telus on Compensation Culture Ratings vs Telus Ratings based on looking at 279 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Are you satisfied with your Benefits?".

Convergys
Telus68

Team Culture Ratings vs Telus

Convergys

74 / 100

Team Culture Ratings vs Telus
Winner by 6%

Telus

68 / 100

Convergys rates % higher than Telus on Team Culture Ratings vs Telus Ratings based on looking at 253 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "Does Your Boss Hurt Your Company Culture?".

Convergys
Telus68

Environment Culture Ratings vs Telus

Convergys

71 / 100

Environment Culture Ratings vs Telus
Winner by 1%

Telus

70 / 100

Convergys rates % higher than Telus on Environment Culture Ratings vs Telus Ratings based on looking at 270 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "What is most positive about the culture and environment at your company?".

Convergys
Telus70

Sentiment Culture Ratings vs Telus

Convergys rates % lower than Telus on Sentiment Culture Ratings vs Telus Ratings based on looking at 260 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "What makes you most happy at work?".

Convergys
Telus76