Convergys Claimed Company

EMPLOYEE PARTICIPANTS: 80

TOTAL RATINGS: 1513

Sykes Enterprises Claimed Company

EMPLOYEE PARTICIPANTS: 419

TOTAL RATINGS: 4789

Convergys vs Sykes Enterprises

Compare Convergys versus Sykes Enterprises for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 80 employees and customers of Convergys and 419 employees and customers of Sykes Enterprises.

Convergys

Convergys's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Convergys.

Sykes Enterprises

Sykes Enterprises's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Sykes Enterprises. Their current valuation is $2.15B.

3.2/5

Product Quality

3.2/5

3.1/5

Pricing

3.4/5

3.2/5

Customer Service

3.5/5

-34

NPS Score

22%	Promoters
22%	Passive
56%	Detractors

NPS Score

50%	Promoters
9%	Passive
41%	Detractors

Net Promoter Score
Winner by 43

See how Convergys compares to its competitors

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See how Sykes Enterprises compares to its competitors

Working at Convergys vs Working at Sykes Enterprises

66 / 100

Tied

Laurent Uberti

66 / 100

Tied

Convergys

Convergys doesn't have enough ratings to calculate the Team Culture Ratings.

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Sykes Enterprises

Employees at Sykes Enterprises rate their CEO, Laurent Uberti, 66/100. This score is 0% lower than the scores of Convergys' CEO, Andrea Ayers. Employees in the Communications and HR departments rate Laurent Uberti the highest.

CEO Score 66

CEO Score

CEO Score 66

Overall Culture 64

Overall Culture

Overall Culture 67

-7

eNPS

Gender Score 64

Gender Score

Gender Score 70

Diversity Score 62

Diversity Score

Diversity Score 69

Perk And Benefits 60

Perk And Benefits

Perk And Benefits 59

Professional Dev. 54

Professional Dev.

Professional Dev. 71

Overall Culture at Convergys vs Sykes Enterprises

/ 100

Convergys

Employees at Convergys rate their Overall Culture a 64/100, with Operations and HR as the two departments that rate their experience the highest.

/ 100

Sykes Enterprises

Employees at Sykes Enterprises rate their Overall Culture a /100, with Communications and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 3%

Convergys
Sykes Enterprises67

Employee Net Promoter Score at Convergys vs Sykes Enterprises

-7

eNPS

Convergys

23 Promoters 36%

13 Passives 21%

27 Detractors 43%

Employee Net Promoter Score
Winner by 7%

eNPS

Sykes Enterprises

148 Promoters 42%

53 Passives 16%

148 Detractors 42%

Employee Net Promoter Score
Winner by %

Convergys
Sykes Enterprises0

Gender Score at Convergys vs Sykes Enterprises

/ 100

Convergys

Employees at Convergys rate their Gender Score a 64/100, with Admin and Customer Support as the two departments that rate their experience the highest.

/ 100

Sykes Enterprises

Employees at Sykes Enterprises rate their Gender Score a /100, with Communications and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 6%

Convergys64
Sykes Enterprises

Diversity Score at Convergys vs Sykes Enterprises

/ 100

Convergys

Employees at Convergys rate their Diversity Score a 62/100, with Operations and Admin as the two departments that rate their experience the highest.

/ 100

Sykes Enterprises

Employees at Sykes Enterprises rate their Diversity Score a /100, with Marketing and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner by 7%

Convergys62
Sykes Enterprises

Perk and Benefits Score at Convergys vs Sykes Enterprises

/ 100

Convergys

Employees at Convergys rate their Perk and Benefits Score a 60/100, with Operations and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 1%

/ 100

Sykes Enterprises

Employees at Sykes Enterprises rate their Perk and Benefits Score a /100, with Communications and Marketing as the two departments that rate their experience the highest.

Convergys
Sykes Enterprises59

Professional Development Score at Convergys vs Sykes Enterprises

/ 100

Convergys

Employees at Convergys rate their Professional Development Score a 54/100, with Customer Support as the department that rate their experience the highest.

/ 100

Sykes Enterprises

Employees at Sykes Enterprises rate their Professional Development Score a /100, with Customer Support as the department that rate their experience the highest.

Professional Development Score
Winner by 17%

Convergys
Sykes Enterprises71

Leadership Culture Ratings vs Sykes Enterprises

Convergys rates % lower than Sykes Enterprises on Leadership Culture Ratings vs Sykes Enterprises Ratings based on looking at 1359 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of your CEOs management style?" and "How often do you get valuable feedback on how to improve at work?".

Convergys
Sykes Enterprises66

Compensation Culture Ratings vs Sykes Enterprises

Convergys

57 / 100

Compensation Culture Ratings vs Sykes Enterprises
Winner by 1%

Sykes Enterprises

56 / 100

Convergys rates % higher than Sykes Enterprises on Compensation Culture Ratings vs Sykes Enterprises Ratings based on looking at 976 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "What is the best part about your compensation package?".

Convergys
Sykes Enterprises56

Team Culture Ratings vs Sykes Enterprises

Convergys

74 / 100

Team Culture Ratings vs Sykes Enterprises
Winner by 1%

Sykes Enterprises

73 / 100

Convergys rates % higher than Sykes Enterprises on Team Culture Ratings vs Sykes Enterprises Ratings based on looking at 899 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "What do your coworkers need to improve and how could you work together better?".

Convergys
Sykes Enterprises73

Environment Culture Ratings vs Sykes Enterprises

Convergys rates % lower than Sykes Enterprises on Environment Culture Ratings vs Sykes Enterprises Ratings based on looking at 906 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "What % of the time are you bored at work?".

Convergys
Sykes Enterprises73

Sentiment Culture Ratings vs Sykes Enterprises

Convergys

70 / 100

Sentiment Culture Ratings vs Sykes Enterprises
Winner by 3%

Sykes Enterprises

67 / 100

Convergys rates % higher than Sykes Enterprises on Sentiment Culture Ratings vs Sykes Enterprises Ratings based on looking at 999 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "How confident are you about the future success of your company?".

Convergys
Sykes Enterprises67