Sykes Enterprises Claimed Company

EMPLOYEE PARTICIPANTS: 419

TOTAL RATINGS: 4789

TTEC Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 676

TOTAL RATINGS: 16531

Sykes Enterprises vs TTEC

Compare Sykes Enterprises versus TTEC for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 419 employees and customers of Sykes Enterprises and 676 employees and customers of TTEC.

Sykes Enterprises

Sykes Enterprises's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Sykes Enterprises. Their current valuation is $2.15B.

TTEC

TTEC's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of TTEC. Their current market cap is $4.66B.

3.2/5

Product Quality

3.2/5

3.4/5

Pricing

3/5

3.5/5

Customer Service

3.1/5

NPS Score

50%	Promoters
9%	Passive
41%	Detractors

Net Promoter Score
Winner by 19

-10

NPS Score

45%	Promoters
0%	Passive
55%	Detractors

See how Sykes Enterprises compares to its competitors

Concentrix

Alorica

Startek

See how TTEC compares to its competitors

Working at Sykes Enterprises vs Working at TTEC

66 / 100

CEO Rating

76 / 100

CEO Rating
Winner by 10%

Sykes Enterprises

Sykes Enterprises doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

TTEC

Employees at TTEC rate their CEO, , 76/100. This score is 10% higher than the scores of Sykes Enterprises' CEO, Laurent Uberti. Employees in the Product and Legal departments rate the highest.

CEO Score 66

CEO Score

CEO Score 76

Overall Culture 67

Overall Culture

Overall Culture 77

eNPS

Gender Score 70

Gender Score

Gender Score 79

Diversity Score 69

Diversity Score

Diversity Score 79

Perk And Benefits 59

Perk And Benefits

Perk And Benefits 71

Professional Dev. 71

Professional Dev.

Professional Dev. 81

Overall Culture at Sykes Enterprises vs TTEC

/ 100

Sykes Enterprises

Employees at Sykes Enterprises rate their Overall Culture a 67/100, with Communications and Marketing as the two departments that rate their experience the highest.

/ 100

TTEC

Employees at TTEC rate their Overall Culture a /100, with Product and Legal as the two departments that rate their experience the highest.

Overall Culture
Winner by 10%

Sykes Enterprises
TTEC77

Employee Net Promoter Score at Sykes Enterprises vs TTEC

eNPS

Sykes Enterprises

148 Promoters 42%

53 Passives 16%

148 Detractors 42%

eNPS

TTEC

349 Promoters 54%

130 Passives 20%

169 Detractors 26%

Employee Net Promoter Score
Winner by %

Sykes Enterprises
TTEC27

Gender Score at Sykes Enterprises vs TTEC

/ 100

Sykes Enterprises

Employees at Sykes Enterprises rate their Gender Score a 70/100, with Communications and Marketing as the two departments that rate their experience the highest.

/ 100

TTEC

Employees at TTEC rate their Gender Score a /100, with Marketing and IT as the two departments that rate their experience the highest.

Gender Score
Winner by 9%

Sykes Enterprises
TTEC79

Diversity Score at Sykes Enterprises vs TTEC

/ 100

Sykes Enterprises

Employees at Sykes Enterprises rate their Diversity Score a 69/100, with Marketing and Operations as the two departments that rate their experience the highest.

/ 100

TTEC

Employees at TTEC rate their Diversity Score a /100, with IT and Legal as the two departments that rate their experience the highest.

Diversity Score
Winner by 10%

Sykes Enterprises
TTEC79

Perk and Benefits Score at Sykes Enterprises vs TTEC

/ 100

Sykes Enterprises

Employees at Sykes Enterprises rate their Perk and Benefits Score a 59/100, with Communications and Marketing as the two departments that rate their experience the highest.

/ 100

TTEC

Employees at TTEC rate their Perk and Benefits Score a /100, with Legal and Marketing as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 12%

Sykes Enterprises
TTEC71

Professional Development Score at Sykes Enterprises vs TTEC

/ 100

Sykes Enterprises

Employees at Sykes Enterprises rate their Professional Development Score a 71/100, with Customer Support as the department that rate their experience the highest.

/ 100

TTEC

Employees at TTEC rate their Professional Development Score a /100, with Legal and Operations as the two departments that rate their experience the highest.

Professional Development Score
Winner by 10%

Sykes Enterprises
TTEC81

Leadership Culture Ratings vs TTEC

Sykes Enterprises rates % lower than TTEC on Leadership Culture Ratings vs TTEC Ratings based on looking at 5110 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your executive team?" and "Do you approve of your CEOs management style?".

Sykes Enterprises
TTEC82

Compensation Culture Ratings vs TTEC

Sykes Enterprises rates % lower than TTEC on Compensation Culture Ratings vs TTEC Ratings based on looking at 2274 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Do you believe you're paid fairly?".

Sykes Enterprises
TTEC63

Team Culture Ratings vs TTEC

Sykes Enterprises rates % lower than TTEC on Team Culture Ratings vs TTEC Ratings based on looking at 2183 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "Are your company's meetings effective?".

Sykes Enterprises
TTEC82

Environment Culture Ratings vs TTEC

Sykes Enterprises rates % lower than TTEC on Environment Culture Ratings vs TTEC Ratings based on looking at 3330 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "Does someone you work with closely, make you want to quit your job?".

Sykes Enterprises
TTEC78

Sentiment Culture Ratings vs TTEC

Sykes Enterprises rates % lower than TTEC on Sentiment Culture Ratings vs TTEC Ratings based on looking at 2657 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "What would you most like to see improved at your company?".

Sykes Enterprises
TTEC77