Alorica vs Convergys | Comparably
Comparably
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Alorica Claimed Company
EMPLOYEE
PARTICIPANTS
3110
TOTAL
RATINGS
28754
Convergys Claimed Company
EMPLOYEE
PARTICIPANTS
80
TOTAL
RATINGS
1513

Alorica vs Convergys

Compare Alorica versus Convergys for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3110 employees and customers of Alorica and 80 employees and customers of Convergys.

Alorica

Alorica's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Alorica.

Convergys

Convergys's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Convergys.

4/5
Product Quality
3.2/5
3.9/5
Pricing
3.1/5
4/5
Customer Service
3.2/5
27
NPS Score
56%Promoters
15%Passive
29%Detractors

Net Promoter Score
Winner by 61

-34
NPS Score
22%Promoters
22%Passive
56%Detractors

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Working at Alorica vs Working at Convergys

Mike Clifton and Max Schwendner Alorica's CEO
79 / 100

CEO Rating
Winner by 13%

Andrea Ayers Convergys' CEO
Andrea Ayers
66 / 100

CEO Rating

Alorica

Alorica doesn't have enough ratings to calculate the Team Culture Ratings.

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Convergys

Employees at Convergys rate their CEO, Andrea Ayers, 66/100. This score is 13% lower than the scores of Alorica's CEO, Mike Clifton and Max Schwendner. Employees in the Operations and HR departments rate Andrea Ayers the highest.

CEO Score 79
CEO Score
CEO Score 66
Overall Culture 77
Overall Culture
Overall Culture 64
32
eNPS
-7
Gender Score 76
Gender Score
Gender Score 64
Diversity Score 78
Diversity Score
Diversity Score 62
Perk And Benefits 68
Perk And Benefits
Perk And Benefits 60
Professional Dev. 64
Professional Dev.
Professional Dev. 54

Overall Culture at Alorica vs Convergys

77
/ 100
Alorica

Employees at Alorica rate their Overall Culture a 77/100, with Marketing and Legal as the two departments that rate their experience the highest.

Overall Culture
Winner by 13%

64
/ 100
Convergys

Employees at Convergys rate their Overall Culture a /100, with Operations and HR as the two departments that rate their experience the highest.

  • Alorica77
  • Convergys

Employee Net Promoter Score at Alorica vs Convergys

32
eNPS
Alorica
1499 Promoters 57%
468 Passives 18%
642 Detractors 25%

Employee Net Promoter Score
Winner by 39%

-7
eNPS
Convergys
23 Promoters 36%
13 Passives 21%
27 Detractors 43%
  • Alorica32
  • Convergys

Gender Score at Alorica vs Convergys

76
/ 100
Alorica

Employees at Alorica rate their Gender Score a 76/100, with Admin and Legal as the two departments that rate their experience the highest.

Gender Score
Winner by 12%

64
/ 100
Convergys

Employees at Convergys rate their Gender Score a /100, with Admin and Customer Support as the two departments that rate their experience the highest.

  • Alorica76
  • Convergys

Diversity Score at Alorica vs Convergys

78
/ 100
Alorica

Employees at Alorica rate their Diversity Score a 78/100, with Marketing and HR as the two departments that rate their experience the highest.

Diversity Score
Winner by 16%

62
/ 100
Convergys

Employees at Convergys rate their Diversity Score a /100, with Operations and Admin as the two departments that rate their experience the highest.

  • Alorica78
  • Convergys

Perk and Benefits Score at Alorica vs Convergys

68
/ 100
Alorica

Employees at Alorica rate their Perk and Benefits Score a 68/100, with Legal and Customer Success as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 8%

60
/ 100
Convergys

Employees at Convergys rate their Perk and Benefits Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

  • Alorica68
  • Convergys

Professional Development Score at Alorica vs Convergys

64
/ 100
Alorica

Employees at Alorica rate their Professional Development Score a 64/100, with Sales and Marketing as the two departments that rate their experience the highest.

Professional Development Score
Winner by 10%

54
/ 100
Convergys

Employees at Convergys rate their Professional Development Score a /100, with Customer Support as the department that rate their experience the highest.

  • Alorica64
  • Convergys

Leadership Culture Ratings vs Convergys

Alorica
79 / 100

Leadership Culture Ratings vs Convergys
Winner by 15%

Convergys
64 / 100

Alorica rates % higher than Convergys on Leadership Culture Ratings vs Convergys Ratings based on looking at 6605 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "Are your company's goals clear, and are you invested in them?".

  • Alorica79
  • Convergys

Compensation Culture Ratings vs Convergys

Alorica
66 / 100

Compensation Culture Ratings vs Convergys
Winner by 9%

Convergys
57 / 100

Alorica rates % higher than Convergys on Compensation Culture Ratings vs Convergys Ratings based on looking at 4671 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Are you satisfied with your Benefits?".

  • Alorica66
  • Convergys

Team Culture Ratings vs Convergys

Alorica
84 / 100

Team Culture Ratings vs Convergys
Winner by 10%

Convergys
74 / 100

Alorica rates % higher than Convergys on Team Culture Ratings vs Convergys Ratings based on looking at 4159 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "Do you look forward to interacting with your coworkers?".

  • Alorica84
  • Convergys

Environment Culture Ratings vs Convergys

Alorica
75 / 100

Environment Culture Ratings vs Convergys
Winner by 4%

Convergys
71 / 100

Alorica rates % higher than Convergys on Environment Culture Ratings vs Convergys Ratings based on looking at 4016 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "What needs to change to make the company culture better?".

  • Alorica75
  • Convergys

Sentiment Culture Ratings vs Convergys

Alorica
79 / 100

Sentiment Culture Ratings vs Convergys
Winner by 9%

Convergys
70 / 100

Alorica rates % higher than Convergys on Sentiment Culture Ratings vs Convergys Ratings based on looking at 5560 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What makes you most happy at work?".

  • Alorica79
  • Convergys

See how Alorica compares to its competitors