APAC Customer Services vs Convergys | Comparably
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APAC Customer Services
EMPLOYEE
PARTICIPANTS
12
TOTAL
RATINGS
185
Convergys Claimed Company
EMPLOYEE
PARTICIPANTS
80
TOTAL
RATINGS
1513

APAC Customer Services vs Convergys

Compare APAC Customer Services versus Convergys for CEO Rating, Overall Culture Score, and other ratings. Results were generated by 12 employees at APAC Customer Services and 80 employees at Convergys.

Kevin Keleghan APAC Customer Services' CEO
45 / 100

CEO Rating

Andrea Ayers Convergys' CEO
Andrea Ayers
66 / 100

CEO Rating
Winner by 21%

APAC Customer Services

APAC Customer Services doesn't have enough ratings to calculate the Team Culture Ratings.

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Convergys

Employees at Convergys rate their CEO, Andrea Ayers, 66/100. This score is 21% higher than the scores of APAC Customer Services' CEO, Kevin Keleghan. Employees in the Operations and HR departments rate Andrea Ayers the highest.

CEO Score 45
CEO Score
CEO Score 66
Overall Culture 40
Overall Culture
Overall Culture 64
-90
eNPS
-7
Gender Score 45
Gender Score
Gender Score 64
Diversity Score 35
Diversity Score
Diversity Score 62
Perk And Benefits 33
Perk And Benefits
Perk And Benefits 60
Professional Dev. 31
Professional Dev.
Professional Dev. 54

See how APAC Customer Services compares to its competitors

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Overall Culture at APAC Customer Services vs Convergys

40
/ 100
APAC Customer Services

Employees at APAC Customer Services rate their Overall Culture a 40/100, with Customer Support as the department that rate their experience the highest.

64
/ 100
Convergys

Employees at Convergys rate their Overall Culture a /100, with Operations and HR as the two departments that rate their experience the highest.

Overall Culture
Winner by 24%

  • APAC Customer Services
  • Convergys64

Employee Net Promoter Score at APAC Customer Services vs Convergys

-90
eNPS
APAC Customer Services
0 Promoters 0%
1 Passives 10%
9 Detractors 90%
-7
eNPS
Convergys
23 Promoters 36%
13 Passives 21%
27 Detractors 43%

Employee Net Promoter Score
Winner by %

  • APAC Customer Services
  • Convergys-7

Gender Score at APAC Customer Services vs Convergys

45
/ 100
APAC Customer Services

Employees at APAC Customer Services rate their Gender Score a 45/100, with Customer Support as the department that rate their experience the highest.

64
/ 100
Convergys

Employees at Convergys rate their Gender Score a /100, with Admin and Customer Support as the two departments that rate their experience the highest.

Gender Score
Winner by 19%

  • APAC Customer Services
  • Convergys64

Diversity Score at APAC Customer Services vs Convergys

35
/ 100
APAC Customer Services

Employees at APAC Customer Services rate their Diversity Score a 35/100.

62
/ 100
Convergys

Employees at Convergys rate their Diversity Score a /100, with Operations and Admin as the two departments that rate their experience the highest.

Diversity Score
Winner by 27%

  • APAC Customer Services
  • Convergys62

Perk and Benefits Score at APAC Customer Services vs Convergys

33
/ 100
APAC Customer Services

Employees at APAC Customer Services rate their Perk and Benefits Score a 33/100, with Customer Support as the department that rate their experience the highest.

60
/ 100
Convergys

Employees at Convergys rate their Perk and Benefits Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 27%

  • APAC Customer Services
  • Convergys60

Professional Development Score at APAC Customer Services vs Convergys

31
/ 100
APAC Customer Services

Employees at APAC Customer Services rate their Professional Development Score a 31/100, with Customer Support as the department that rate their experience the highest.

54
/ 100
Convergys

Employees at Convergys rate their Professional Development Score a /100, with Customer Support as the department that rate their experience the highest.

Professional Development Score
Winner by 23%

  • APAC Customer Services
  • Convergys54

Leadership Culture Ratings vs Convergys

APAC Customer Services
41 / 100
Convergys
64 / 100

APAC Customer Services rates % lower than Convergys on Leadership Culture Ratings vs Convergys Ratings based on looking at 383 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your manager?" and "Does your manager seem to care about you as a person?".

  • APAC Customer Services
  • Convergys64

Compensation Culture Ratings vs Convergys

APAC Customer Services
27 / 100
Convergys
57 / 100

APAC Customer Services rates % lower than Convergys on Compensation Culture Ratings vs Convergys Ratings based on looking at 257 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Are you satisfied with your stock/equity compensation?".

  • APAC Customer Services
  • Convergys57

Team Culture Ratings vs Convergys

APAC Customer Services
58 / 100
Convergys
74 / 100

APAC Customer Services rates % lower than Convergys on Team Culture Ratings vs Convergys Ratings based on looking at 236 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "How would you rate the quality of your coworkers?".

  • APAC Customer Services
  • Convergys74

Environment Culture Ratings vs Convergys

APAC Customer Services
51 / 100
Convergys
71 / 100

APAC Customer Services rates % lower than Convergys on Environment Culture Ratings vs Convergys Ratings based on looking at 258 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "Is your work environment positive or negative?".

  • APAC Customer Services
  • Convergys71

Sentiment Culture Ratings vs Convergys

APAC Customer Services
43 / 100
Convergys
70 / 100

APAC Customer Services rates % lower than Convergys on Sentiment Culture Ratings vs Convergys Ratings based on looking at 222 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "Are you typically excited about going to work each day?".

  • APAC Customer Services40
  • Convergys

See how APAC Customer Services compares to its competitors