APAC Customer Services vs West | Comparably
Comparably
VS
APAC Customer Services
EMPLOYEE
PARTICIPANTS
12
TOTAL
RATINGS
185
West
EMPLOYEE
PARTICIPANTS
30
TOTAL
RATINGS
467

APAC Customer Services vs West

Compare APAC Customer Services versus West for CEO Rating, Overall Culture Score, and other ratings. Results were generated by 12 employees at APAC Customer Services and 30 employees at West.

Kevin Keleghan APAC Customer Services' CEO
45 / 100

CEO Rating

Launi Skinner West's CEO
Launi Skinner
56 / 100

CEO Rating
Winner by 11%

APAC Customer Services

APAC Customer Services doesn't have enough ratings to calculate the Team Culture Ratings.

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West

Employees at West rate their CEO, Launi Skinner, 56/100. This score is 11% higher than the scores of APAC Customer Services' CEO, Kevin Keleghan. Employees in the Engineering and Marketing departments rate Launi Skinner the highest.

CEO Score 45
CEO Score
CEO Score 56
Overall Culture 40
Overall Culture
Overall Culture 59
-90
eNPS
-22
Gender Score 45
Gender Score
Gender Score 53
Diversity Score 35
Diversity Score
Diversity Score 64
Perk And Benefits 33
Perk And Benefits
Perk And Benefits 58
Professional Dev. 31
Professional Dev.
Professional Dev. 61

See how APAC Customer Services compares to its competitors

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Overall Culture at APAC Customer Services vs West

40
/ 100
APAC Customer Services

Employees at APAC Customer Services rate their Overall Culture a 40/100, with Customer Support as the department that rate their experience the highest.

59
/ 100
West

Employees at West rate their Overall Culture a /100, with Engineering and Sales as the two departments that rate their experience the highest.

Overall Culture
Winner by 19%

  • APAC Customer Services40
  • West

Employee Net Promoter Score at APAC Customer Services vs West

-90
eNPS
APAC Customer Services
0 Promoters 0%
1 Passives 10%
9 Detractors 90%
-22
eNPS
West
5 Promoters 20%
9 Passives 38%
10 Detractors 42%

Employee Net Promoter Score
Winner by %

  • APAC Customer Services-90
  • West

Gender Score at APAC Customer Services vs West

45
/ 100
APAC Customer Services

Employees at APAC Customer Services rate their Gender Score a 45/100, with Customer Support as the department that rate their experience the highest.

53
/ 100
West

Employees at West rate their Gender Score a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

Gender Score
Winner by 8%

  • APAC Customer Services
  • West52

Diversity Score at APAC Customer Services vs West

35
/ 100
APAC Customer Services

Employees at APAC Customer Services rate their Diversity Score a 35/100.

64
/ 100
West

Employees at West rate their Diversity Score a /100.

Diversity Score
Winner by 29%

  • APAC Customer Services
  • West64

Perk and Benefits Score at APAC Customer Services vs West

33
/ 100
APAC Customer Services

Employees at APAC Customer Services rate their Perk and Benefits Score a 33/100, with Customer Support as the department that rate their experience the highest.

58
/ 100
West

Employees at West rate their Perk and Benefits Score a /100, with Engineering and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 25%

  • APAC Customer Services
  • West58

Professional Development Score at APAC Customer Services vs West

31
/ 100
APAC Customer Services

Employees at APAC Customer Services rate their Professional Development Score a 31/100, with Customer Support as the department that rate their experience the highest.

61
/ 100
West

Employees at West rate their Professional Development Score a /100, with Engineering and Sales as the two departments that rate their experience the highest.

Professional Development Score
Winner by 30%

  • APAC Customer Services
  • West61

Leadership Culture Ratings vs West

APAC Customer Services
41 / 100
West
56 / 100

APAC Customer Services rates % lower than West on Leadership Culture Ratings vs West Ratings based on looking at 164 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "Do you approve of the job your executive team is doing at your company?".

  • APAC Customer Services39
  • West

Compensation Culture Ratings vs West

APAC Customer Services
27 / 100
West
54 / 100

APAC Customer Services rates % lower than West on Compensation Culture Ratings vs West Ratings based on looking at 100 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Are you satisfied with your stock/equity compensation?".

  • APAC Customer Services22
  • West

Team Culture Ratings vs West

APAC Customer Services
58 / 100
West
70 / 100

APAC Customer Services rates % lower than West on Team Culture Ratings vs West Ratings based on looking at 80 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "Does Your Boss Hurt Your Company Culture?".

  • APAC Customer Services57
  • West

Environment Culture Ratings vs West

APAC Customer Services
51 / 100
West
66 / 100

APAC Customer Services rates % lower than West on Environment Culture Ratings vs West Ratings based on looking at 89 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "Do you have a close friend at work?".

  • APAC Customer Services49
  • West66

Sentiment Culture Ratings vs West

APAC Customer Services
43 / 100
West
60 / 100

APAC Customer Services rates % lower than West on Sentiment Culture Ratings vs West Ratings based on looking at 78 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "How do your customers perceive your company?".

  • APAC Customer Services40
  • West

See how APAC Customer Services compares to its competitors