Alorica Claimed Company

EMPLOYEE PARTICIPANTS: 3110

TOTAL RATINGS: 28754

Genpact Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 90

TOTAL RATINGS: 1425

Alorica vs Genpact

Compare Alorica versus Genpact for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3110 employees and customers of Alorica and 90 employees and customers of Genpact.

Alorica

Alorica's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Alorica.

Genpact

Genpact's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Genpact. Their current market cap is $8.01B.

4/5

Product Quality

3.4/5

3.9/5

Pricing

3.4/5

4/5

Customer Service

3.5/5

NPS Score

56%	Promoters
15%	Passive
29%	Detractors

Net Promoter Score
Winner by 15

NPS Score

46%	Promoters
20%	Passive
34%	Detractors

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Working at Alorica vs Working at Genpact

79 / 100

CEO Rating

NV Tyagarajan

85 / 100

CEO Rating
Winner by 6%

Alorica

Alorica doesn't have enough ratings to calculate the Team Culture Ratings.

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Genpact

Employees at Genpact rate their CEO, NV Tyagarajan, 85/100. This score is 6% higher than the scores of Alorica's CEO, Mike Clifton and Max Schwendner. Employees in the Marketing and Customer Support departments rate NV Tyagarajan the highest.

CEO Score 79

CEO Score

CEO Score 85

Overall Culture 77

Overall Culture

Overall Culture 78

eNPS

Gender Score 76

Gender Score

Gender Score 76

Diversity Score 78

Diversity Score

Diversity Score 78

Perk And Benefits 68

Perk And Benefits

Perk And Benefits 71

Professional Dev. 64

Professional Dev.

Professional Dev. 81

Overall Culture at Alorica vs Genpact

/ 100

Alorica

Employees at Alorica rate their Overall Culture a 77/100, with Marketing and Legal as the two departments that rate their experience the highest.

/ 100

Genpact

Employees at Genpact rate their Overall Culture a /100, with Marketing and Engineering as the two departments that rate their experience the highest.

Overall Culture
Winner by 1%

Alorica77
Genpact

Employee Net Promoter Score at Alorica vs Genpact

eNPS

Alorica

1499 Promoters 57%

468 Passives 18%

642 Detractors 25%

eNPS

Genpact

45 Promoters 55%

21 Passives 26%

15 Detractors 19%

Employee Net Promoter Score
Winner by %

Alorica32
Genpact

Gender Score at Alorica vs Genpact

/ 100

Alorica

Employees at Alorica rate their Gender Score a 76/100, with Admin and Legal as the two departments that rate their experience the highest.

Tied

/ 100

Genpact

Employees at Genpact rate their Gender Score a /100, with Marketing and Finance as the two departments that rate their experience the highest.

Tied

Alorica76
Genpact

Diversity Score at Alorica vs Genpact

/ 100

Alorica

Employees at Alorica rate their Diversity Score a 78/100, with Marketing and HR as the two departments that rate their experience the highest.

Tied

/ 100

Genpact

Employees at Genpact rate their Diversity Score a /100, with Marketing and Engineering as the two departments that rate their experience the highest.

Tied

Alorica78
Genpact

Perk and Benefits Score at Alorica vs Genpact

/ 100

Alorica

Employees at Alorica rate their Perk and Benefits Score a 68/100, with Legal and Customer Success as the two departments that rate their experience the highest.

/ 100

Genpact

Employees at Genpact rate their Perk and Benefits Score a /100, with Marketing and Finance as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 3%

Alorica68
Genpact

Professional Development Score at Alorica vs Genpact

/ 100

Alorica

Employees at Alorica rate their Professional Development Score a 64/100, with Sales and Marketing as the two departments that rate their experience the highest.

/ 100

Genpact

Employees at Genpact rate their Professional Development Score a /100, with Finance and Marketing as the two departments that rate their experience the highest.

Professional Development Score
Winner by 17%

Alorica64
Genpact

Leadership Culture Ratings vs Genpact

Alorica rates % lower than Genpact on Leadership Culture Ratings vs Genpact Ratings based on looking at 6628 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your company invested in your career growth?" and "How would you rate your executive team?".

Alorica79
Genpact

Compensation Culture Ratings vs Genpact

Alorica rates % lower than Genpact on Compensation Culture Ratings vs Genpact Ratings based on looking at 4612 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Alorica66
Genpact

Team Culture Ratings vs Genpact

Alorica

84 / 100

Team Culture Ratings vs Genpact
Winner by 4%

Genpact

80 / 100

Alorica rates % higher than Genpact on Team Culture Ratings vs Genpact Ratings based on looking at 4093 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "Do you look forward to interacting with your coworkers?".

Alorica84
Genpact

Environment Culture Ratings vs Genpact

Alorica

75 / 100

Environment Culture Ratings vs Genpact
Winner by 2%

Genpact

73 / 100

Alorica rates % higher than Genpact on Environment Culture Ratings vs Genpact Ratings based on looking at 3978 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "What % of the time are you bored at work?".

Alorica75
Genpact

Sentiment Culture Ratings vs Genpact

Alorica rates % lower than Genpact on Sentiment Culture Ratings vs Genpact Ratings based on looking at 5534 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "How do your customers perceive your company?".

Alorica79
Genpact