Genpact Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 90

TOTAL RATINGS: 1425

Serco

EMPLOYEE PARTICIPANTS: 145

TOTAL RATINGS: 1113

Genpact vs Serco

Compare Genpact versus Serco for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 90 employees and customers of Genpact and 145 employees and customers of Serco.

Genpact

Genpact's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Genpact. Their current market cap is $8.01B.

Serco

Serco's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Serco.

3.4/5

Product Quality

3.9/5

3.4/5

Pricing

3.6/5

3.5/5

Customer Service

3.5/5

NPS Score

46%	Promoters
20%	Passive
34%	Detractors

Net Promoter Score
Winner by 3

NPS Score

45%	Promoters
19%	Passive
36%	Detractors

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See how Serco compares to its competitors

Intelenet Global Services

Working at Genpact vs Working at Serco

85 / 100

CEO Rating
Winner by 15%

David Dacquino

70 / 100

CEO Rating

Genpact

Genpact doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Serco

Employees at Serco rate their CEO, David Dacquino, 70/100. This score is 15% lower than the scores of Genpact's CEO, NV Tyagarajan. Employees in the IT and Operations departments rate David Dacquino the highest.

CEO Score 85

CEO Score

CEO Score 70

Overall Culture 78

Overall Culture

Overall Culture 65

eNPS

-2

Gender Score 76

Gender Score

Gender Score 60

Diversity Score 78

Diversity Score

Diversity Score 60

Perk And Benefits 71

Perk And Benefits

Perk And Benefits 58

Professional Dev. 81

Professional Dev.

Professional Dev. N/A

Overall Culture at Genpact vs Serco

/ 100

Genpact

Employees at Genpact rate their Overall Culture a 78/100, with Marketing and Engineering as the two departments that rate their experience the highest.

Overall Culture
Winner by 13%

/ 100

Serco

Employees at Serco rate their Overall Culture a /100, with IT and Operations as the two departments that rate their experience the highest.

Genpact
Serco65

Employee Net Promoter Score at Genpact vs Serco

eNPS

Genpact

45 Promoters 55%

21 Passives 26%

15 Detractors 19%

Employee Net Promoter Score
Winner by 38%

-2

eNPS

Serco

43 Promoters 36%

31 Passives 26%

45 Detractors 38%

Genpact
Serco-1

Gender Score at Genpact vs Serco

/ 100

Genpact

Employees at Genpact rate their Gender Score a 76/100, with Marketing and Finance as the two departments that rate their experience the highest.

Gender Score
Winner by 16%

/ 100

Serco

Employees at Serco rate their Gender Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Genpact76
Serco

Diversity Score at Genpact vs Serco

/ 100

Genpact

Employees at Genpact rate their Diversity Score a 78/100, with Marketing and Engineering as the two departments that rate their experience the highest.

Diversity Score
Winner by 18%

/ 100

Serco

Employees at Serco rate their Diversity Score a /100.

Genpact78
Serco

Perk and Benefits Score at Genpact vs Serco

/ 100

Genpact

Employees at Genpact rate their Perk and Benefits Score a 71/100, with Marketing and Finance as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 13%

/ 100

Serco

Employees at Serco rate their Perk and Benefits Score a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

Genpact
Serco57

Professional Development Score at Genpact vs Serco

/ 100

Genpact

Employees at Genpact rate their Professional Development Score a 81/100, with Finance and Marketing as the two departments that rate their experience the highest.

Professional Development Score
Winner

/ 100

Serco

Serco doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Genpact81

Leadership Culture Ratings vs Serco

Genpact

82 / 100

Leadership Culture Ratings vs Serco
Winner by 14%

Serco

68 / 100

Genpact rates % higher than Serco on Leadership Culture Ratings vs Serco Ratings based on looking at 616 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "Does Your Boss Hurt Your Company Culture?".

Genpact
Serco68

Compensation Culture Ratings vs Serco

Genpact

69 / 100

Compensation Culture Ratings vs Serco
Winner by 10%

Serco

59 / 100

Genpact rates % higher than Serco on Compensation Culture Ratings vs Serco Ratings based on looking at 349 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "Do you believe you're paid fairly?".

Genpact
Serco59

Team Culture Ratings vs Serco

Genpact

80 / 100

Team Culture Ratings vs Serco
Winner by 11%

Serco

69 / 100

Genpact rates % higher than Serco on Team Culture Ratings vs Serco Ratings based on looking at 291 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "What do your coworkers need to improve and how could you work together better?".

Genpact
Serco69

Environment Culture Ratings vs Serco

Genpact

73 / 100

Environment Culture Ratings vs Serco
Winner by 11%

Serco

62 / 100

Genpact rates % higher than Serco on Environment Culture Ratings vs Serco Ratings based on looking at 324 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "What % of the time are you bored at work?".

Genpact
Serco62

Sentiment Culture Ratings vs Serco

Genpact

80 / 100

Sentiment Culture Ratings vs Serco
Winner by 15%

Serco

65 / 100

Genpact rates % higher than Serco on Sentiment Culture Ratings vs Serco Ratings based on looking at 393 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "How do your customers perceive your company?".

Genpact
Serco65