Genpact Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 90

TOTAL RATINGS: 1425

Serco

EMPLOYEE PARTICIPANTS: 144

TOTAL RATINGS: 1086

Genpact vs Serco

Compare Genpact versus Serco for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 90 employees and customers of Genpact and 144 employees and customers of Serco.

Genpact

Genpact's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Genpact. Their current market cap is $8.01B.

Serco

Serco's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Serco.

3.4/5

Product Quality

3.9/5

3.4/5

Pricing

3.6/5

3.5/5

Customer Service

3.5/5

NPS Score

46%	Promoters
20%	Passive
34%	Detractors

NPS Score

47%	Promoters
19%	Passive
34%	Detractors

Net Promoter Score
Winner by 1

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See how Serco compares to its competitors

Intelenet Global Services

Working at Genpact vs Working at Serco

85 / 100

CEO Rating
Winner by 15%

David Dacquino

70 / 100

CEO Rating

Genpact

Genpact doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Serco

Employees at Serco rate their CEO, David Dacquino, 70/100. This score is 15% lower than the scores of Genpact's CEO, NV Tyagarajan. Employees in the IT and Operations departments rate David Dacquino the highest.

CEO Score 85

CEO Score

CEO Score 70

Overall Culture 78

Overall Culture

Overall Culture 66

eNPS

-1

Gender Score 76

Gender Score

Gender Score 60

Diversity Score 78

Diversity Score

Diversity Score 60

Perk And Benefits 71

Perk And Benefits

Perk And Benefits 58

Professional Dev. 81

Professional Dev.

Professional Dev. N/A

Overall Culture at Genpact vs Serco

/ 100

Genpact

Employees at Genpact rate their Overall Culture a 78/100, with Marketing and Engineering as the two departments that rate their experience the highest.

Overall Culture
Winner by 12%

/ 100

Serco

Employees at Serco rate their Overall Culture a /100, with Operations and IT as the two departments that rate their experience the highest.

Genpact
Serco66

Employee Net Promoter Score at Genpact vs Serco

eNPS

Genpact

45 Promoters 55%

21 Passives 26%

15 Detractors 19%

Employee Net Promoter Score
Winner by 37%

-1

eNPS

Serco

43 Promoters 36%

31 Passives 27%

44 Detractors 37%

Genpact
Serco-1

Gender Score at Genpact vs Serco

/ 100

Genpact

Employees at Genpact rate their Gender Score a 76/100, with Marketing and Finance as the two departments that rate their experience the highest.

Gender Score
Winner by 16%

/ 100

Serco

Employees at Serco rate their Gender Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Genpact76
Serco

Diversity Score at Genpact vs Serco

/ 100

Genpact

Employees at Genpact rate their Diversity Score a 78/100, with Marketing and Engineering as the two departments that rate their experience the highest.

Diversity Score
Winner by 18%

/ 100

Serco

Employees at Serco rate their Diversity Score a /100.

Genpact78
Serco

Perk and Benefits Score at Genpact vs Serco

/ 100

Genpact

Employees at Genpact rate their Perk and Benefits Score a 71/100, with Marketing and Finance as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 13%

/ 100

Serco

Employees at Serco rate their Perk and Benefits Score a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

Genpact
Serco58

Professional Development Score at Genpact vs Serco

/ 100

Genpact

Employees at Genpact rate their Professional Development Score a 81/100, with Finance and Marketing as the two departments that rate their experience the highest.

Professional Development Score
Winner

/ 100

Serco

Serco doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Genpact81

Leadership Culture Ratings vs Serco

Genpact

82 / 100

Leadership Culture Ratings vs Serco
Winner by 13%

Serco

69 / 100

Genpact rates % higher than Serco on Leadership Culture Ratings vs Serco Ratings based on looking at 612 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your manager?" and "Are your company's goals clear, and are you invested in them?".

Genpact
Serco69

Compensation Culture Ratings vs Serco

Genpact

69 / 100

Compensation Culture Ratings vs Serco
Winner by 9%

Serco

60 / 100

Genpact rates % higher than Serco on Compensation Culture Ratings vs Serco Ratings based on looking at 346 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Are you satisfied with your Benefits?".

Genpact
Serco60

Team Culture Ratings vs Serco

Genpact

80 / 100

Team Culture Ratings vs Serco
Winner by 10%

Serco

70 / 100

Genpact rates % higher than Serco on Team Culture Ratings vs Serco Ratings based on looking at 288 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What are some of the best things about your team?".

Genpact
Serco70

Environment Culture Ratings vs Serco

Genpact

73 / 100

Environment Culture Ratings vs Serco
Winner by 10%

Serco

63 / 100

Genpact rates % higher than Serco on Environment Culture Ratings vs Serco Ratings based on looking at 321 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "Do you have a close friend at work?".

Genpact
Serco63

Sentiment Culture Ratings vs Serco

Genpact

80 / 100

Sentiment Culture Ratings vs Serco
Winner by 14%

Serco

66 / 100

Genpact rates % higher than Serco on Sentiment Culture Ratings vs Serco Ratings based on looking at 390 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What do you like best about your company?".

Genpact
Serco66