Genpact Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 90

TOTAL RATINGS: 1425

Serco

EMPLOYEE PARTICIPANTS: 146

TOTAL RATINGS: 1140

Genpact vs Serco

Compare Genpact versus Serco for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 90 employees and customers of Genpact and 146 employees and customers of Serco.

Genpact

Genpact's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Genpact. Their current market cap is $8.01B.

Serco

Serco's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Serco.

3.4/5

Product Quality

3.9/5

3.4/5

Pricing

3.6/5

3.5/5

Customer Service

3.5/5

NPS Score

46%	Promoters
20%	Passive
34%	Detractors

Net Promoter Score
Winner by 6

NPS Score

44%	Promoters
18%	Passive
38%	Detractors

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See how Serco compares to its competitors

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Working at Genpact vs Working at Serco

85 / 100

CEO Rating
Winner by 16%

David Dacquino

69 / 100

CEO Rating

Genpact

Genpact doesn't have enough ratings to calculate the Team Culture Ratings.

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Serco

Employees at Serco rate their CEO, David Dacquino, 69/100. This score is 16% lower than the scores of Genpact's CEO, NV Tyagarajan. Employees in the IT and Operations departments rate David Dacquino the highest.

CEO Score 85

CEO Score

CEO Score 69

Overall Culture 78

Overall Culture

Overall Culture 65

eNPS

-2

Gender Score 76

Gender Score

Gender Score 60

Diversity Score 78

Diversity Score

Diversity Score 60

Perk And Benefits 71

Perk And Benefits

Perk And Benefits 58

Professional Dev. 81

Professional Dev.

Professional Dev. 48

Overall Culture at Genpact vs Serco

/ 100

Genpact

Employees at Genpact rate their Overall Culture a 78/100, with Marketing and Engineering as the two departments that rate their experience the highest.

Overall Culture
Winner by 13%

/ 100

Serco

Employees at Serco rate their Overall Culture a /100, with IT and Operations as the two departments that rate their experience the highest.

Genpact
Serco65

Employee Net Promoter Score at Genpact vs Serco

eNPS

Genpact

45 Promoters 55%

21 Passives 26%

15 Detractors 19%

Employee Net Promoter Score
Winner by 38%

-2

eNPS

Serco

43 Promoters 36%

31 Passives 26%

46 Detractors 38%

Genpact
Serco-4

Gender Score at Genpact vs Serco

/ 100

Genpact

Employees at Genpact rate their Gender Score a 76/100, with Marketing and Finance as the two departments that rate their experience the highest.

Gender Score
Winner by 16%

/ 100

Serco

Employees at Serco rate their Gender Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Genpact76
Serco

Diversity Score at Genpact vs Serco

/ 100

Genpact

Employees at Genpact rate their Diversity Score a 78/100, with Marketing and Engineering as the two departments that rate their experience the highest.

Diversity Score
Winner by 18%

/ 100

Serco

Employees at Serco rate their Diversity Score a /100.

Genpact78
Serco

Perk and Benefits Score at Genpact vs Serco

/ 100

Genpact

Employees at Genpact rate their Perk and Benefits Score a 71/100, with Marketing and Finance as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 13%

/ 100

Serco

Employees at Serco rate their Perk and Benefits Score a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

Genpact
Serco58

Professional Development Score at Genpact vs Serco

/ 100

Genpact

Employees at Genpact rate their Professional Development Score a 81/100, with Finance and Marketing as the two departments that rate their experience the highest.

Professional Development Score
Winner by 33%

/ 100

Serco

Employees at Serco rate their Professional Development Score a /100.

Genpact
Serco42

Leadership Culture Ratings vs Serco

Genpact

82 / 100

Leadership Culture Ratings vs Serco
Winner by 15%

Serco

67 / 100

Genpact rates % higher than Serco on Leadership Culture Ratings vs Serco Ratings based on looking at 620 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your company invested in your career growth?" and "Do you feel comfortable giving your boss negative feedback?".

Genpact
Serco67

Compensation Culture Ratings vs Serco

Genpact

69 / 100

Compensation Culture Ratings vs Serco
Winner by 9%

Serco

60 / 100

Genpact rates % higher than Serco on Compensation Culture Ratings vs Serco Ratings based on looking at 352 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "What is the best part about your compensation package?".

Genpact
Serco59

Team Culture Ratings vs Serco

Genpact

80 / 100

Team Culture Ratings vs Serco
Winner by 11%

Serco

69 / 100

Genpact rates % higher than Serco on Team Culture Ratings vs Serco Ratings based on looking at 294 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "Are your company's meetings effective?".

Genpact
Serco69

Environment Culture Ratings vs Serco

Genpact

73 / 100

Environment Culture Ratings vs Serco
Winner by 10%

Serco

63 / 100

Genpact rates % higher than Serco on Environment Culture Ratings vs Serco Ratings based on looking at 327 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "What's the work pace at your company?".

Genpact
Serco63

Sentiment Culture Ratings vs Serco

Genpact

80 / 100

Sentiment Culture Ratings vs Serco
Winner by 15%

Serco

65 / 100

Genpact rates % higher than Serco on Sentiment Culture Ratings vs Serco Ratings based on looking at 396 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What's going wrong and how can it be improved?".

Genpact
Serco65