Capita vs Serco | Comparably
VS
Capita
EMPLOYEE
PARTICIPANTS
30
TOTAL
RATINGS
258
Serco
EMPLOYEE
PARTICIPANTS
144
TOTAL
RATINGS
1086

Capita vs Serco

Compare Capita versus Serco for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 30 employees and customers of Capita and 144 employees and customers of Serco.

Capita

Capita's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Capita.

Serco

Serco's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Serco.


3.1/5
Product Quality
3.9/5
3.4/5
Pricing
3.6/5
3.7/5
Customer Service
3.5/5
72
NPS Score
86%Promoters
0%Passive
14%Detractors

Net Promoter Score
Winner by 59

13
NPS Score
47%Promoters
19%Passive
34%Detractors

See how Capita compares to its competitors

Working at Capita vs Working at Serco

 Capita's CEO
72 / 100

CEO Rating
Winner by 2%

70 / 100

CEO Rating

Capita

Capita doesn't have enough ratings to calculate the Team Culture Ratings.

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Serco

Employees at Serco rate their CEO, David Dacquino, 70/100. This score is 2% lower than the scores of Capita's CEO. Employees in the IT and Operations departments rate David Dacquino the highest.


CEO Score 72
CEO Score
CEO Score 70
Overall Culture 68
Overall Culture
Overall Culture 66
-18
eNPS
-1
Gender Score N/A
Gender Score
Gender Score 60
Diversity Score N/A
Diversity Score
Diversity Score 60
Perk And Benefits 62
Perk And Benefits
Perk And Benefits 58
Professional Dev. 46
Professional Dev.
Professional Dev. N/A

Overall Culture at Capita vs Serco

68
/ 100
Capita

Employees at Capita rate their Overall Culture a 68/100.

Overall Culture
Winner by 2%

66
/ 100
Serco

Employees at Serco rate their Overall Culture a /100, with Operations and IT as the two departments that rate their experience the highest.

  • Capita
  • Serco66

Employee Net Promoter Score at Capita vs Serco

-18
eNPS
Capita
5 Promoters 23%
8 Passives 36%
9 Detractors 41%
-1
eNPS
Serco
43 Promoters 36%
31 Passives 27%
44 Detractors 37%

Employee Net Promoter Score
Winner by %

  • Capita
  • Serco-1

Gender Score at Capita vs Serco

?
Not enough ratings
Capita

Capita doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

?
Not enough ratings
Serco

Employees at Serco rate their Gender Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Gender Score
Winner

  • Serco60

Diversity Score at Capita vs Serco

?
Not enough ratings
Capita

Capita doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

?
Not enough ratings
Serco

Employees at Serco rate their Diversity Score a /100.

Diversity Score
Winner

  • Serco59

Perk and Benefits Score at Capita vs Serco

62
/ 100
Capita

Employees at Capita rate their Perk and Benefits Score a 62/100.

Perk and Benefits Score
Winner by 4%

58
/ 100
Serco

Employees at Serco rate their Perk and Benefits Score a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

  • Capita
  • Serco58

Professional Development Score at Capita vs Serco

46
/ 100
Capita

Employees at Capita rate their Professional Development Score a 46/100.

Professional Development Score
Winner

0
/ 100
Serco

Serco doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

  • Capita41

Leadership Culture Ratings vs Serco

Capita
72 / 100

Leadership Culture Ratings vs Serco
Winner by 3%

Capita rates % higher than Serco on Leadership Culture Ratings vs Serco Ratings based on looking at 317 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "Do you feel comfortable giving your boss negative feedback?".

  • Capita
  • Serco69

Compensation Culture Ratings vs Serco

Capita tied with Serco on Compensation Culture Ratings vs Serco Ratings based on looking at 202 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Are you satisfied with your stock/equity compensation?".

  • Capita
  • Serco60

Team Culture Ratings vs Serco

Capita rates % lower than Serco on Team Culture Ratings vs Serco Ratings based on looking at 165 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What are some of the best things about your team?".

  • Capita
  • Serco70

Environment Culture Ratings vs Serco

Capita
66 / 100

Environment Culture Ratings vs Serco
Winner by 3%

Capita rates % higher than Serco on Environment Culture Ratings vs Serco Ratings based on looking at 157 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "What % of the time are you bored at work?".

  • Capita
  • Serco63

Sentiment Culture Ratings vs Serco

Capita
72 / 100

Sentiment Culture Ratings vs Serco
Winner by 6%

Capita rates % higher than Serco on Sentiment Culture Ratings vs Serco Ratings based on looking at 264 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What makes you most happy at work?".

  • Capita
  • Serco66

See how Capita compares to its competitors