Alorica Claimed Company

EMPLOYEE PARTICIPANTS: 3087

TOTAL RATINGS: 28664

Capita

EMPLOYEE PARTICIPANTS: 30

TOTAL RATINGS: 258

Alorica vs Capita

Compare Alorica versus Capita for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3087 employees and customers of Alorica and 30 employees and customers of Capita.

Alorica

Alorica's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Alorica.

Capita

Capita's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Capita.

4/5

Product Quality

3.1/5

3.9/5

Pricing

3.4/5

4/5

Customer Service

3.7/5

NPS Score

55%	Promoters
15%	Passive
30%	Detractors

NPS Score

86%	Promoters
0%	Passive
14%	Detractors

Net Promoter Score
Winner by 47

See how Alorica compares to its competitors

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See how Capita compares to its competitors

Working at Alorica vs Working at Capita

79 / 100

CEO Rating
Winner by 7%

72 / 100

CEO Rating

Alorica

Alorica doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Capita

Employees at Capita rate their CEO, , 72/100. This score is 7% lower than the scores of Alorica's CEO, Mike Clifton and Max Schwendner.

CEO Score 79

CEO Score

CEO Score 72

Overall Culture 77

Overall Culture

Overall Culture 68

eNPS

-18

Gender Score 76

Gender Score

Gender Score N/A

Diversity Score 78

Diversity Score

Diversity Score N/A

Perk And Benefits 68

Perk And Benefits

Perk And Benefits 62

Professional Dev. 64

Professional Dev.

Professional Dev. 46

Overall Culture at Alorica vs Capita

/ 100

Alorica

Employees at Alorica rate their Overall Culture a 77/100, with Marketing and Legal as the two departments that rate their experience the highest.

Overall Culture
Winner by 9%

/ 100

Capita

Employees at Capita rate their Overall Culture a /100.

Alorica77
Capita

Employee Net Promoter Score at Alorica vs Capita

eNPS

Alorica

1488 Promoters 57%

467 Passives 18%

637 Detractors 25%

Employee Net Promoter Score
Winner by 50%

-18

eNPS

Capita

5 Promoters 23%

8 Passives 36%

9 Detractors 41%

Alorica33
Capita

Gender Score at Alorica vs Capita

/ 100

Alorica

Employees at Alorica rate their Gender Score a 76/100, with Admin and Legal as the two departments that rate their experience the highest.

Gender Score
Winner

/ 100

Capita

Capita doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Alorica76

Diversity Score at Alorica vs Capita

/ 100

Alorica

Employees at Alorica rate their Diversity Score a 78/100, with Marketing and HR as the two departments that rate their experience the highest.

Diversity Score
Winner

/ 100

Capita

Capita doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Alorica78

Perk and Benefits Score at Alorica vs Capita

/ 100

Alorica

Employees at Alorica rate their Perk and Benefits Score a 68/100, with Legal and Customer Success as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 6%

/ 100

Capita

Employees at Capita rate their Perk and Benefits Score a /100.

Alorica68
Capita

Professional Development Score at Alorica vs Capita

/ 100

Alorica

Employees at Alorica rate their Professional Development Score a 64/100, with Sales and Marketing as the two departments that rate their experience the highest.

Professional Development Score
Winner by 18%

/ 100

Capita

Employees at Capita rate their Professional Development Score a /100.

Alorica64
Capita

Leadership Culture Ratings vs Capita

Alorica

79 / 100

Leadership Culture Ratings vs Capita
Winner by 7%

Capita

72 / 100

Alorica rates % higher than Capita on Leadership Culture Ratings vs Capita Ratings based on looking at 6307 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get valuable feedback on how to improve at work?" and "Is your company invested in your career growth?".

Alorica79
Capita

Compensation Culture Ratings vs Capita

Alorica

66 / 100

Compensation Culture Ratings vs Capita
Winner by 6%

Capita

60 / 100

Alorica rates % higher than Capita on Compensation Culture Ratings vs Capita Ratings based on looking at 4456 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Do you believe you're paid fairly?".

Alorica66
Capita

Team Culture Ratings vs Capita

Alorica

84 / 100

Team Culture Ratings vs Capita
Winner by 20%

Capita

64 / 100

Alorica rates % higher than Capita on Team Culture Ratings vs Capita Ratings based on looking at 3963 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Are your company's meetings effective?".

Alorica84
Capita

Environment Culture Ratings vs Capita

Alorica

75 / 100

Environment Culture Ratings vs Capita
Winner by 9%

Capita

66 / 100

Alorica rates % higher than Capita on Environment Culture Ratings vs Capita Ratings based on looking at 3808 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "Does someone you work with closely, make you want to quit your job?".

Alorica75
Capita

Sentiment Culture Ratings vs Capita

Alorica

79 / 100

Sentiment Culture Ratings vs Capita
Winner by 7%

Capita

72 / 100

Alorica rates % higher than Capita on Sentiment Culture Ratings vs Capita Ratings based on looking at 5383 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "How do your customers perceive your company?".

Alorica79
Capita