Convergys Company Culture
Convergys Culture
This score is derived from employee ratings & reviews3.0/5
Convergys' Overall Culture is rated C-
Top Rated Culture Dimensions
Environment
BTeam
BWork Culture
B-Manager
C+Outlook
C+Convergys CEO
Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Andrea Ayers
66 /100
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Mission, Vision, & Values
Our Mission represents what we do each day. This is more than a set of business words, because our Mission reflects who we are at our core, a people-focused business of dedicated professionals, speaking 58 languages and working from more than 140 locations in 33 countries. Check out the video below to see what our CEO, Andrea Ayers, and our team from around the globe has to say about our Mission.
Convergys Culture At a Glance
80 employees at Convergys have reviewed Convergys across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 80 Convergys employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Convergys are not very pleased with their total compensation at Convergys, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Convergys are generally satisfied with their team. 80 Participants grade the quality of their coworkers a B. The majority believe the meetings at Convergys are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Convergys believe the environment at Convergys is positive. Most Participants believe the pace of work at Convergys is comfortably fast. About 75% of the employees at Convergys work 8 hours or less, while 1% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Convergys are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Convergys employees generally work 8.5 hrs a day
Work Hours
A Day in the Life
Employees at Convergys report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Convergys have 0 meetings
Meetings
A Day in the Life
86% of Convergys employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Convergys employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
43% of Convergys employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Convergys employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
70% of Convergys employees call their work environment positive
Environment
Let Convergys Know You Want To Work There
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Curious about what work's like at Convergys?
Anonymously Ask Convergys Employees Any Question
Anonymous Q&A with Convergys EmployeesMost Recent Q&A
How secure do you feel at your job at Convergys?
Not secure at all
What kind of interview questions do they ask when hiring someone in the Customer Support department at Convergys?
What are your typing and computer skills
What kind of people succeed at Convergys?
The ones that don't need to
What's the office layout like at Convergys?
Large; open floor
How's the morale at Convergys?
Very low due to the stressful work environment
How secure do you feel at your job at Convergys?
Not secure at all
What kind of interview questions do they ask when hiring someone in the Customer Support department at Convergys?
What are your typing and computer skills
What kind of people succeed at Convergys?
The ones that don't need to
What's the office layout like at Convergys?
Large; open floor
How's the morale at Convergys?
Very low due to the stressful work environment
H1B Visa
In 2019, Convergys applied for 9 H1B visas. Of the work permits applied for, 78% were approved.
Work Permit Application Outcome
9
Total Applied
H1B Applications Outcome
- 78% Granted (7 out of 9)
- 0% Denied ( out of 9)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 9)
- 22% Certified-Withdrawn Application was approved but later withdrawn by employer (2 out of 9)
This data was calculated using publicly sourced data from OFLC Performance Data
Gender Score How positively women rate their overall experience at Convergys
Bottom
40%
Convergys currently ranks in the Bottom 40% of similarly sized companies on Comparably
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Diversity Score How positively minorities rate their overall experience at Convergys
Bottom
35%
Convergys currently ranks in the Bottom 35% of similarly sized companies on Comparably
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eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 45%Bottom 45% of Similar Size Companies on Comparably
-7
eNPS Score
| 36% | Promoters |
|---|---|
| 21% | Passives |
| 43% | Detractors |
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Let Convergys Know You Want To Work There
Convergys Competitors Video
Convergys vs Competitors
- 1st
TP89 / 100 - 2nd
Google78 / 100 - 3rd
Alorica77 / 100 - 4thConvergys64 / 100
- 5th
Infosys61 / 100
Perks & Benefits
- Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
- Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
- Employee Stock Purchase Plan
- Office Perks
- Work From Home Policy
- Unique Office Space
Featured Press for Convergys
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