Convergys Mission, Vision & Values
Convergys Mission Statement
Our Mission represents what we do each day. This is more than a set of business words, because our Mission reflects who we are at our core, a people-focused business of dedicated professionals, speaking 58 languages and working from more than 140 locations in 33 countries. Check out the video below to see what our CEO, Andrea Ayers, and our team from around the globe has to say about our Mission.
Convergys Vision Statement
As a global leader in customer management, we have a responsibility to invest our talent and resources by supporting our communities’ capacity to build a stable, skilled, and healthy society. Our multinational footprint provides an incredible opportunity to reach out to the communities in which we operate. Through our Social Responsibility program, we address issues that are specific to local needs and relevant to our business. We build lasting community partnerships with groups that support the following:<br><br><br><br>Workforce Preparedness – providing education and training to help individuals develop a successful career<br><br>Health & Wellness – supporting our communities’ access to healthy living<br><br>Stability – creating opportunity for our communities to live well by addressing the challenges of daily living: child care, shelter, hunger, transportation and financial literacy
Convergys Values
- Put Customers First
- Grow As a Team
- Do the Right Thing
- Serve the Community
Convergys Employee Alignment
Convergys' mission, vision & values motivate 60% of Convergys employees. Besides getting paid, the “company mission” is the most important thing about their work for 13% of employees at Convergys. 19% of employees say that the main reason they stay at Convergys is because of the Convergys company mission. When asked to whom they feel the most loyal at work, 67% of employees said Convergys' mission and vision. Comparably data clearly shows that a focused mission statement and cohesive core company values are vital to maintaining employee alignment.