Convergys Leadership Employee Reviews
What do you like best about the leadership team?
They treat each person with complete respect
Review from Customer Support Dept
great job very good surrounding and people
Review from IT Dept
Best working place to learn
Review from Customer Support Dept
Helpful and positive, if you have issues they go above and beyond to help.
Review from Customer Support Dept
Honestly, the way they used to pay.
Review from Customer Support Dept
Provide a opportunity that gives benefit to employee. long trm goal and career
Review from Customer Support Dept
Being helpful to each other. Working hand in hand and with full respect.
Review from Customer Support Dept
So far, I like that they really work with us. Especially since I've never worked in a call center before. They have helped me personally a lot in learning the things I need to to better myself
Review from Customer Support Dept
They try their best to help
they are patient and resolve issues quickly
Review from Operations Dept
They are very helpful and always there when you need them
Review from Operations Dept
They could do better with informing at home workers of things such as schedule getting cut after the holidays because of over hiring for projects
Review from Customer Support Dept
I liked the people I worked with, because it was a family away from home.
Review from Customer Support Dept
They take the time to properly train and build teams. No one feels left out or out of place
Review from Customer Support Dept
They need to work hand in hand with us to close the gap in helping were help needs to happen. We reach out and help them but we do not get the same in return.
Management team is great
Review from Customer Support Dept
They work hard to keep morale high
What does the leadership team need to get better at?
It should be core management and ethics
Having clear-cut and consistent goals
Need more communication with team members
Review from Customer Support Dept
There is to much favoritism when it comes to advancement within the company
Review from Customer Support Dept
connection with their employees instead of delegating through other employees
Review from Customer Support Dept
They need to give more stability for workers.
Review from Sales Dept
Everything! They treat employees like dirt
Review from Customer Support Dept
Greed!! CEO made over 5million and pays her agents 10.00 an hr for a job that pays at minimum 15.00 an hr. # GREED!
Review from Customer Support Dept
Talking to the employees under them
This place is a cesspool. There is no leadership.
better working relationship with their employees
Review from Customer Support Dept
Recognizing what people have already done when attempting to do things.
Review from IT Dept
Consistency they do not evenly apply documentation or coaching time for employees that need to develop or improve.
Review from Operations Dept
employee relationship and employee satisfaction
Review from Customer Support Dept
Responding to their employee concerns.
Review from IT Dept
It takes a smart person to be a leader
Review from Customer Support Dept