Convergys Team Employee Reviews | Comparably
Convergys Claimed Company
relationship management solutions read more
EMPLOYEE
PARTICIPANTS
80
TOTAL
RATINGS
1513

Convergys Team Employee Reviews

What are some of the best things about your team?

They are always willing to help each other out.

We all come to work to make money to support different things in our lives, Some have families to feed while other may have goals they want to pursue.

Review from Customer Support Dept

Everyone helps each other to succeed

Review from Customer Support Dept

All are supportive and good nature

Review from Customer Support Dept

We work as a team

Review from Customer Support Dept

Friendlyness and they are like a family

Review from Customer Support Dept

help team members to meet goals, guiding and training is always being served

Review from Customer Support Dept

Working as one. Nobody is behind.

Review from Customer Support Dept

they are team players and always help

Review from Operations Dept

We are all there for each other

Review from Operations Dept

We work together to help each other which is usually more effective then our team leaders responding because most of them don't respond at all.

Review from Customer Support Dept

Hard working cohesive team that works with the manager and other teams effectively,

Review from IT Dept

They are very hard-working employees

Review from Customer Support Dept

They're the best to work with

Review from Customer Support Dept

They are awesome and focused

Review from Customer Support Dept

For the most part they are team players.

I enjoy my team because I have a positive team leader who leads by example and is always ready to listen to any concerns.

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

They need to improve the work environment and the team building.

Review from Customer Support Dept

They are friendly and fun to work with

Review from Customer Support Dept

never get a chance to know my team because the company has such a high turn over rate

Review from Customer Support Dept

The system does not always incorporate with the training program, and when you are at the floor for production you are facing more complex situations.

Review from Sales Dept

It's remote so you don't know anyone

Review from Customer Support Dept

Be open to ideas from agents

Review from Customer Support Dept

Recruitment selects younger people who have poor attendance and a weak work effect. We lose many in attrition during training or shortly after going into production.

Review from Operations Dept

they should unite together and talk to the management

Review from Customer Support Dept

Review Sentiment at Convergys

63
63%
37
37%

About Convergys' Team

B
74/100

Where This Score Ranks Convergys' Team

TOP
35%

In the Top 35% of 1239 similar size companies on Comparably

?

Not enough ratings to compare against companies in Cincinnati, OH

4th

4th place versus 5 competitors rated on Comparably

Convergys' team score is currently ranked in the Top 35% of similar sized companies on Comparably and placed 4th among its competitors. 86% of Convergys employees look forward to interacting with coworkers while 54% believe their company meetings are effective. Among the various teams at Convergys, the Operations department ranks the highest in team score.

Rate Team the Highest

  • Department - Operations
    +13%
  • Department - Admin
    +9%
  • Experience - Entry Level
    +8%

Rate Team the Lowest

  • Department - Sales
    -29%
  • Tenure - 1 to 2 Years
    -19%
  • Tenure - Less than 1 Year
    -11%

How Convergys' Team Score is Calculated

FILTER RATINGS BY

Results from 72 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

77
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes54%
No46%
Are your company's meetings effective?
AnswerPercent
Yes86%
No14%
Do you look forward to interacting with your coworkers?
AnswerPercent
Yes27%
No73%
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