Big Lots Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
It is unorganized and higher ups are always gossiping about people behind their backs.
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
My boss at the time was a a little bit odd and dreaded dealing with the highly entitled customers in Westerville. He would often tell them if we made a mistake that he would take us outside and beat us later. He thought that would win the customers trust.
Review from Customer Support Dept
Willingness to be flexible with schedules
Review from Customer Support Dept
Some of the managers are very supportive.
Review from Customer Support Dept
They thank you for work daily and are very friendly
Review from Customer Support Dept
the input ideas they have to execute good workmanship.
Review from Customer Support Dept
What does the leadership team need to get better at?
Treating employees fairly and with respect
Review from Customer Support Dept
They need to hire people that don’t project their personal life’s misery onto the employees
Review from Customer Support Dept
Treating and paying employees better...more incentives...less keeping people at the register with a million questions
Review from Customer Support Dept
listening to there employees...allowing the phones to work 34 hours at the store...there only on store hours...give more hours and treat us with respect
Review from Customer Support Dept
being leaders for their team
Review from Customer Support Dept
What is the best part about your compensation package?
The insurance is good and a fair price.
Review from Customer Support Dept
The retirement plan and all the insurance options
Review from Customer Support Dept
Some benefits have been added for part-timers which is great.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Pay should be based on performance
Review from Customer Support Dept
One manager is very belittling to employees behind there backs but everyone is aware of it.
Review from Customer Support Dept
higher base pay. have updated pay to employees and managers
Review from Customer Support Dept
Managers are condescending and fake
Review from Customer Support Dept
higher pay...full time positions...health care
Review from Customer Support Dept
What are some of the best things about your team?
Most of the team has been with the company for years and know there jobs to a tee.
Review from Customer Support Dept
They cover and help out as needed
Review from Customer Support Dept
Good team workers friendly helpfull
Review from Customer Support Dept
I really enjoy some of my coworkers and they are the ones that are hard workers.
Review from Customer Support Dept
That we help each other get duties accomplished
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Doing there job they are suppose to do fairly as other employees doing way more and management is ok with that
Review from Customer Support Dept
They have no support for each other.
Review from Customer Support Dept
Co workers for the most part feel the same
Review from Customer Support Dept
we can improve on our communication..
Review from Customer Support Dept
we need co-workers period back to the low pay thing
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
I would hang out after work with some of my co-workers who are really lovely people.
Review from Customer Support Dept
They have tried to bring in new voices to change the management team.
Review from Customer Support Dept
We are all a family
Review from Customer Support Dept
The company overall is a pretty good one I think.
Review from Customer Support Dept
A fun place to work
Review from Customer Support Dept
What needs to change to make the company culture better?
Stop with the constant talking about people behind their backs
Review from Customer Support Dept
They need to learn how to become a team and manage their work ethics.
Review from Customer Support Dept
Update the registers and infrastructure
Review from Customer Support Dept
just about everything...Walmart does it way better
Review from Customer Support Dept
New Management or make managersntakemsome seminars
Review from Customer Support Dept
What did you like most about the interview process?
The interview process was very simple but at that point I was highly qualified so I was a shoe in. I had already had 10 plus years of retail experience under my belt. But overall it wasn't too hard process I just filled out an application and turned it in.
Review from Customer Support Dept
The person giving the interview was friendly and could explain the duties of the job.
Review from Customer Support Dept
It was fast and easy and it was comfortable
Review from Customer Support Dept
It was short and postive
Review from Customer Support Dept
The manager at the time was great and made me feel comfortable.
Review from Customer Support Dept
What would you improve about your company's interview process?
They don't really ask questions.
Review from Customer Support Dept
More in depth intellectual questions
Review from Customer Support Dept
screen better for mngmt positions
Review from Customer Support Dept
What makes you most happy at work?
When they let me do the work I do best.
Review from Customer Support Dept
Getting paid on Friday's and leaving
Review from Customer Support Dept
Customers and how happy they are
Review from Customer Support Dept
When I feel productive and part of a team and feel like I am valued as an employee.
Review from Customer Support Dept
Interacting with customers and helping them with purchases
Review from Customer Support Dept
What's going wrong and how can it be improved?
No one knows how to communicate.
Review from Customer Support Dept
Management is trash and corporate does not care about the employees
Review from Customer Support Dept
value customers and employees over profits
Review from Customer Support Dept
The way employees are treated...the way customersnare made fun of from higher ups...it needs to stop...management has to listen to the employees more
Review from Customer Support Dept
trucks are way too big and not enough help or proper equipment needed to unload furniture
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of Big Lots yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Big Lots yet.
Be the first to contribute a review.