Big Lots Leadership Employee Reviews | Comparably
Big Lots Claimed Company
Big Lots, Inc., through its wholly owned subsidiaries, is a North America's closeout retailer. read more
EMPLOYEE
PARTICIPANTS
621
TOTAL
RATINGS
6205
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Big Lots Leadership Employee Reviews

What do you like best about the leadership team?

I love them how they work

Everything the leadership offers in Danville ky

Our DC was the best. Great communication, and most truly cared.

They worked hard and were overall really nice.

Well I wouldn't say the whole team but 2 out of 3 actually listen to you and take your comments and concerns seriously...

Don't listen to employees ideas,demand things that make no sense, 19 years and the first 10 or so worked smoothly, but then changes from corporate weren't working but wouldn't listen to ideas from the front line

Some are awesome and some ain't

My boss at the time was a a little bit odd and dreaded dealing with the highly entitled customers in Westerville. He would often tell them if we made a mistake that he would take us outside and beat us later. He thought that would win the customers trust.

Review from Customer Support Dept

Friendliness, professionalism, and flexible. I can't say a bad word about any store level manager I've worked with.

Teamwork, and working together to make everything go smooth.

Every one is very friendly.

Lindy Anne has the best customer service and went above and beyond!

We work together very well

I love mu manager because she knows how to get shir done but she also does the job of herself and her store manager because he cant do his own job but yet he runs the store. She is over worked and under paid and deserves better than this store

The moral and leadership within

Open and available when needed

I like that ive been given more projects without being overly micromanaged, then feeling accomplished.

I know what to do and am never lost.

I liked when everyone was able to be happy everyday, including me. It's supposed to be my home away from home. I try to make everyone laugh and smile but everyone just sits on the phone and gossips. Specifically why I love furniture, since I'm always with customers I can maintain a steady happiness

They are very easy going and great to explain

What does the leadership team need to get better at?

Politeness, respect for the associate

Get rid of store manager. And find one that doesn't harass employees. Stan at Longwood Florida Big Lots needs to go.

Truth, dignity, civility, respect, friendliness, kindness, compassion.

Review from Sales Dept

A new manager that actually understands and works with employees. Not against them. As well as a manager that doesnt attack customers as well. Im shocked webster is still in business. And this is with 4 years management experience

Treating employees fairly and with respect

Review from Customer Support Dept

They need to resign immediately

Attitude training crew motivation and coordinate more with other employees

Being a better team player

Stop driving the stores into the ground

Please offer bonuses to your workers whose is getting rewards cards. The managers are not the ones getting them and it would most certainly boost employee morale and motivation.

Understanding the needs of the store before the needs of the company

Some of my managers don’t really care about their job

Review from Sales Dept

Training and guiding new associates teaching them how stocking items correctly effects the store. Stop holding and hiding items for when they go clearance or markdown more

Review from Sales Dept

How they talk to employees

Review from Sales Dept

The leaders need to improve everything

Review from Sales Dept

More full time hours for employees.... get rid of the timed un load truck time. Practice think smarter not harder

Review from Sales Dept

They have cut back store hours to the bare minimum. A manager and one cashier can't run a store, give excellent customer service, and get through the massive amount of tasks handed down by disillusioned members of corporate on their own. It's killing their employees.

Review from Sales Dept

Understanding workers availability, and listening to the employees suggestions.

Review from Sales Dept

Consistency would be nice. Three different managers, three different ways to do the same task. Come to work and do the task manager #1's way then they leave and manager #2 comes on and informs you you are doing everything wrong.

Review from Sales Dept

New management and new workers

BOTTOM
30%

Leadership Scores are rated in the Bottom 30% of similar size companies on Comparably

Rated Big Lots Leadership the Highest

  • Department - Engineering
    +26%
  • Tenure - 1 to 2 Years
    +20%
  • Department - Design
    +14%

Rated Big Lots Leadership the Lowest

  • Department - Customer Success
    -31%
  • Department - Business Development
    -11%
  • Ethnicity - Native American
    -6%
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