Big Lots Competitors | Comparably
Big Lots Claimed Company
Big Lots, Inc., through its wholly owned subsidiaries, is a North America's closeout retailer. read more
EMPLOYEE
PARTICIPANTS
621
TOTAL
RATINGS
6205
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Big Lots Competitors

Big Lots competitors include Costco, Target, Burlington Industries and Walmart. Big Lots ranks 4th in CEO Score on Comparably vs its competitors. See below how Big Lots compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
5th
Gender Rank
4th
Diversity Rank
5th
Product Quality
5th
NPS Rank
4th
Pricing Rank
4th
Customer Service
5th

See Big Lots Culture vs Competitors:

Big Lots Competitors
RankCompanyScore
1Costco78
2Target67
3Burlington Industries67
4Walmart62
5Big Lots61

Big Lots Competitors at a Glance

Product Quality Score Comparison

Big Lots Ranks 5th in Product Quality Score

162 Customers rate Big Lots' Product Quality Score a 3.1/5, which ranks it 5th against its competitors, below Walmart.

  1. 1st
    Costco
    4.3 / 5
  2. 2nd
    Target
    4.1 / 5
  3. 3rd
    Burlington Industries
    4 / 5
  4. 4th
    Walmart
    3.5 / 5
  5. 5th
    Big Lots
    3.1 / 5
Product Quality Score Comparison
RankCompany Score
1Costco86
2Target82
3Burlington Industries80
4Walmart70
5Big Lots62
NPS Comparison

Big Lots Ranks 4th in Net Promoter Score

198 Customers rate Big Lots' Net Promoter Score a -5, which ranks it 4th against its competitors, below Walmart. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Big Lots to a friend?”.

  1. 1st
    Costco
    50
  2. 2nd
    Target
    36
  3. 3rd
    Walmart
    7
  4. 4th
    Big Lots
    -5
  5. 5th
    Burlington Industries
    -50
NPS Comparison
RankCompany Score
1Costco50
2Target36
3Walmart7
4Big Lots-5
5Burlington Industries-50
Pricing Score Comparison

Big Lots Ranks 4th in Pricing Score

153 Customers rate Big Lots' Pricing Score a 3/5, which ranks it 4th against its competitors, below Walmart.

  1. 1st
    Costco
    4.1 / 5
  2. 2nd
    Target
    3.9 / 5
  3. 3rd
    Walmart
    3.5 / 5
  4. 4th
    Big Lots
    3 / 5
  5. 5th
    Burlington Industries
    3 / 5
Pricing Score Comparison
RankCompany Score
1Costco83
2Target78
3Walmart70
4Big Lots61
5Burlington Industries60
Customer Service Comparison

Big Lots Ranks 5th in Customer Service

144 Customers rate Big Lots' Customer Service a 2.9/5, which ranks it 5th against its competitors, below Walmart.

  1. 1st
    Costco
    4.2 / 5
  2. 2nd
    Target
    4 / 5
  3. 3rd
    Burlington Industries
    3.5 / 5
  4. 4th
    Walmart
    3.3 / 5
  5. 5th
    Big Lots
    2.9 / 5
Customer Service Comparison
RankCompany Score
1Costco84
2Target80
3Burlington Industries70
4Walmart67
5Big Lots59
Overall Culture Score Comparison

Big Lots Ranks 5th in Overall Culture Score

621 Employees rate Big Lots' Overall Culture a 61/100, which ranks it 5th against its competitors, below Walmart. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Costco
    78 / 100
  2. 2nd
    Target
    67 / 100
  3. 3rd
    Burlington Industries
    67 / 100
  4. 4th
    Walmart
    62 / 100
  5. 5th
    Big Lots
    61 / 100
Overall Culture Score Comparison
RankCompany Score
1Costco78
2Target67
3Burlington Industries67
4Walmart62
5Big Lots61
eNPS Comparison

Big Lots Ranks 5th in Employee Net Promoter Score

536 Employees rate Big Lots' Employee Net Promoter Score a -23, which ranks it 5th against its competitors, below Walmart. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Big Lots to a friend?”.

  1. 1st
    Costco
    26
  2. 2nd
    Target
    -9
  3. 3rd
    Burlington Industries
    -20
  4. 4th
    Walmart
    -22
  5. 5th
    Big Lots
    -23
eNPS Comparison
RankCompany eNPS
1Costco26
2Target-9
3Burlington Industries-20
4Walmart-22
5Big Lots-23
Gender Score Comparison

Big Lots Ranks 4th in Gender Score

111 Employees rate Big Lots' Gender Score a 65/100, which ranks it 4th against its competitors, below Walmart. The Gender Score tracks how positively women rate their experience at Big Lots.

  1. 1st
    Costco
    84 / 100
  2. 2nd
    Target
    70 / 100
  3. 3rd
    Walmart
    65 / 100
  4. 4th
    Big Lots
    65 / 100
Gender Score Comparison
RankCompany Score
1Costco84
2Target70
3Walmart65
4Big Lots65
Diversity Score Comparison

Big Lots Ranks 5th in Diversity Score

60 Employees rate Big Lots' Diversity Score a 64/100, which ranks it 5th against its competitors, below Walmart. The Diversity Score tracks how positively diverse employees rate their experience at Big Lots.

  1. 1st
    Costco
    83 / 100
  2. 2nd
    Target
    68 / 100
  3. 3rd
    Burlington Industries
    68 / 100
  4. 4th
    Walmart
    66 / 100
  5. 5th
    Big Lots
    64 / 100
Diversity Score Comparison
RankCompany Score
1Costco83
2Target68
3Burlington Industries68
4Walmart66
5Big Lots64
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