Big Lots Employee Reviews
Out of 682 Big Lots employee reviews, 65% were positive. The remaining 35% were constructive reviews with the goal of helping Big Lots improve their work culture. The Product team, with 88% positive reviews, reports the best experience at Big Lots compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
I love them how they work
Everything the leadership offers in Danville ky
Our DC was the best. Great communication, and most truly cared.
They worked hard and were overall really nice.
Well I wouldn't say the whole team but 2 out of 3 actually listen to you and take your comments and concerns seriously...
What does the leadership team need to get better at?
Politeness, respect for the associate
Get rid of store manager. And find one that doesn't harass employees. Stan at Longwood Florida Big Lots needs to go.
Truth, dignity, civility, respect, friendliness, kindness, compassion.
Review from Sales Dept
A new manager that actually understands and works with employees. Not against them. As well as a manager that doesnt attack customers as well. Im shocked webster is still in business. And this is with 4 years management experience
Treating employees fairly and with respect
Review from Customer Support Dept
What is the best part about your compensation package?
Everything is good to me
the fact i can get help when i need it.
Everything is the best part
Good medical coverage offered to everyone.
Having my 401k. And help with dental work when need
Why do you feel undervalued and what would make you feel better about your compensation?
Overworked and overlooked for promotions.
Being appriciated not geting treated like dogs
Experience should pay more , when you know what you’re job
New people get paid more and get more hours at Longwood Florida Big Lots.
No getting sick days when needed
What are some of the best things about your team?
We worked great together no matter what department or shift. Everyone knew thier job.
The team Os just normal people trying to do a good job. Leadership Makes ot impossible.
The staff care about each other.
Associates cashiers are more helpful than leadership
My team is very comfortable and work together great and help each other out when we can
What do your coworkers need to improve and how could you work together better?
Better communication, have a weekly or daily meeting to keep all employees updated
It's to late for anything like that.
Review from Sales Dept
Starting from store manager and it goes down to the rest of the personnel
Actually work together and not complain behind each other's backs
Coworkers have little emotional intelligence, common sense; they are immature, selfish, don't look out for each other, lie, gossip and do as little as possible.
Review from Sales Dept
What is most positive about the culture and environment at your company?
The quality of work vs life mixture.
Lower level teammembers are dun to work with.
The cashiers they are so involved
busy, friendly, cool place to be employed
Great co workers working together as a team to get the job done right the first time and effectivly
What needs to change to make the company culture better?
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Employees need better pay, bonus paid on time an without certain restrictions. It's unfair to expect excellent quality service without a good motivating factor.
Better management. Not someone who doesnt care about what shes doing or any consequesces to anyone else
More deals and bonuses for employees
Leadership change from the top down instead of talking about caring actually do it
What did you like most about the interview process?
One on one and tour of facilities
The company was very formative.
I showed up and the manager was quitting. He told me that I should apply at Amazon, like he did. I stayed at Big Lots for three years instead
Was told upfront about the fast paced work enviroment
The interview process was very simple but at that point I was highly qualified so I was a shoe in. I had already had 10 plus years of retail experience under my belt. But overall it wasn't too hard process I just filled out an application and turned it in.
Review from Customer Support Dept
What would you improve about your company's interview process?
Listen to the person being interviewed
In this store store manager
Actually communication with the store manager instead of a random email saying your interview is scheduled. Not enough time to prepare for Interviews.
They should look more into who theyre promoting and hiring
If they at least pretended like they cared you were there
What makes you most happy at work?
The interactions with customers and other employees!
When we are staffed accordingly.
be able to interact with the customers and staff.
A great team working together to get the job done
Getting to learn from other team members and interacting with different work groups daily, even via Teams.
What's going wrong and how can it be improved?
Leadshipmhas no idea what thau are doing and are put of touch with our customers
Putting the prices in items
Fair wages for everyone an proper compensation for employees when they are sick or injured.
They noticed that we were imprioving the stores in our area & then several of us got a no budget upgrade. The stores & associate morale comes first.
The lack of available employees because we don't pay enough.
What would you most like to see improved at your company?
New managers and employees and more discounts