Big Lots Culture | Comparably
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Big Lots Claimed Company
Big Lots, Inc., through its wholly owned subsidiaries, is a North America's closeout retailer. read more
EMPLOYEE
PARTICIPANTS
621
TOTAL
RATINGS
6205

Big Lots Company Culture

Big Lots Culture

This score is derived from employee ratings & reviews
2.8/5
Big Lots' Overall Culture is rated D+

Top Rated Culture Dimensions

Big Lots CEO

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Bruce K. Thorn Big Lots' CEO
Bruce K. Thorn
56 /100

Diversity at Big Lots

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C

Diverse employees at Big Lots have rated Outlook, Executive Team, and Environment as the highest categories they have scored

Women at Big Lots

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C

Women at Big Lots have rated Environment, Outlook, and Team as the highest categories they have scored

Big Lots eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 30%Bottom 30% of Similar Size Companies on Comparably

Recommend to a Friend?

-23

Big Lots employees are -23% more likely to recommend Big Lots as a great place to work

29%Promoters
19%Passives
52%Detractors

Working at Big Lots

Working at Big Lots is rated below average by 621 employees, across various culture dimensions. Big Lots employees rate Environment highest among all categories, and think that CEO Rating and Compensation have the most room for improvement, putting Big Lots’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Springfield, OH. See below in detail how working at Big Lots was rated by employees.

Overall Company Culture at Big Lots

D+

Overall Company Culture at Big Lots is rated D+

Last updated a month ago

Bottom
25%

Big Lots ranks in the Bottom 25% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 621 Employees

View Results
0
20
40
60
80
100
Engineering
77
Engineering77
Product
72
Product72
Marketing
71
Marketing71
Design
68
Design68
Sales
66
Sales66
IT
65
IT65
Operations
62
Operations62
Customer Support
58
Customer Support58
Business Dev
52
Business Dev52
Customer Success
48
Customer Success48

Big Lots Employee Reviews

Out of 682 Big Lots employee reviews, 65% were positive. The remaining 35% were constructive reviews with the goal of helping Big Lots improve their work culture.

65%
35%
Positive Reviews65%
Constructive Feedback35%

Positive Reviews From Big Lots Employees

  • What is the best part about your compensation package?
    Everything is good to me
  • What do you like best about the leadership team?
    I love them how they work
  • What do you like best about the leadership team?
    Everything the leadership offers in Danville ky

Constructive Feedback From Big Lots Employees

  • What's going wrong and how can it be improved?
    Leadshipmhas no idea what thau are doing and are put of touch with our customers
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Overworked and overlooked for promotions.
  • What do your coworkers need to improve and how could you work together better?
    Better communication, have a weekly or daily meeting to keep all employees updated

Big Lots Company Information

Big Lots Company Overview

Big Lots, Inc., through its wholly owned subsidiaries, is a North America's closeout retailer.

Big Lots Mission, Vision & Values

Big Lots Mission Statement

We Exist to Serve Eyeryone Like Family The simple, passionate mission provides a better shooping experience of our customers, shows value and development for our associates, and creates growth for our shareholders.

Big Lots Vision Statement

Your Second Family, Our vision is to be known as your second family in discount retail-a new kind of community retailer where friendly service, trustworthy value and investing in our community is always affordable.

Big Lots Values

  • Friendly
  • Community
  • Courage
  • Trustworthy Value
  • Curiosity
  • Confidence
  • Consistency

Sustainability and Corporate Social Responsibility at Big Lots

LEED Certified Corporate Office
Our Corporate Headquarters is LEED (Leadership in Energy and Environmental Design) certified. LEED is a third-party certification program and the nationally accepted benchmark for the design, construction, and operation of an efficient and environmentally friendly building.

Car Charging Stations
The Corporate Headquarters offers free charging for fuel-efficient vehicles, along with prime parking spots!

Conservation
“Smart” restroom fixtures in the Corporate Headquarters reduce water use. Recycling stations for paper, plastic, and glass are located throughout the building. HVAC systems and insulation are optimized for energy efficiency.

Green Team
Our Big Lots Green Team is comprised of associates across the business who are dedicated to reducing the impact Big Lots has on the environment. Throughout the year, the group promotes events, activities, and educational opportunities that encourage sustainable practices and reduction initiatives.

Why We Give Big

Big Lots cares about the community, and that’s why we’re donating time, money, and other resources to non-profit organizations across the country. Through the Big Lots Foundation, our associates come together and give big!

Our Focus Areas

Our giving priorities include supporting programs and 501(c)3 organizations in the areas of healthcare, housing, hunger, and education, especially those serving women and children. Our giving takes place throughout the United States where we operate stores, distribution centers, and our corporate office.

HeadquarterColumbus, OH
United States of America
Websitebiglots.com
Founding Date1967
Tel614-278-6800
Company StatusPublic
StockBIG

Big Lots Competitors

Big Lots competitors include Costco, Target, Burlington Industries, and Walmart. Big Lots ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Big Lots compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Costco's Logo
    Costco
    4.6/5
  2. #2
    Target's Logo
    Target
    3.6/5
  3. #3
    Burlington Industries' Logo
    Burlington Industries
    3.4/5
  4. #4
    Walmart's Logo
    Walmart
    3.0/5
  5. #5
    Big Lots' Logo
    Big Lots
    2.8/5
  • Culture Video

Big Lots Employees

621 employees at Big Lots have reviewed Big Lots across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.

Overall, the 621 Big Lots employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Big Lots are mostly dissatisfied with their total compensation at Big Lots, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Big Lots are generally satisfied with their team. 621 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at Big Lots are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Big Lots believe the environment at Big Lots is positive. Most Participants believe the pace of work at Big Lots is comfortably fast. About 72% of the employees at Big Lots work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Big Lots are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Big Lots employees generally work 8.3 hrs a day
Work Hours
A Day in the Life
Employees at Big Lots report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Big Lots have 0 meetings
Meetings
A Day in the Life
78% of Big Lots employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Big Lots employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
63% of Big Lots employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Big Lots employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
58% of Big Lots employees call their work environment positive
Environment

Joining Big Lots - Employee Onboarding

The prevailing opinion from employees about joining Big Lots is that the company was unprepared on their first day. Big Lots employees concluded that their overall onboarding experience was negative. 33% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Big Lots KPIs and OKRs

At Big Lots 25% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Big Lots' KPIs and OKRs is essential for its success. Out of 22 Big Lots employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 9 have said yes.

AnswerPercent
Yes41%
No59%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes25%
No75%
Are the KPIs/OKRs for your department clear?

Big Lots CEO & Leadership

Big Lots CEO - Bruce K. Thorn

Bruce K. Thorn Big Lots' CEO
56 /100

Big Lots’s CEO Bruce K. Thorn started in this role in 2018. Bruce’s approval rate is lower compared to CEOs at similar sized companies, putting Bruce in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in Springfield, OH. Bruce K. Thorn’s employees rank Big Lots in the Top 50% for Environment, in the Top 50% for Office Culture, and in the Top 50% for Professional Development. K. Thorn is generally unpopular with Big Lots employees, but ranks especially low with employees in the Customer Success department, and by employees in the Business Development department and employees in the IT department. However, employees in the Engineering department have a slightly more favorable view of the CEO. When compared to Big Lots’s competitors, Bruce K. Thorn ranks below both Walmart CEO Doug McMillon and Target CEO Brian Cornell.

Big Lots Leadership

The Big Lots Executive Team is rated a “C-” and led by CEO Bruce K. Thorn, Chief Merchandising & Operating Officer and Executive Vice President Lisa Bachmann, and Senior Vice President, General Counsel and Corporate Secretary Ronald A. Robins Jr.

  • Bruce K. Thorn  CEO / President

    Bruce K. Thorn CEO / President

    Mr. David J. Campisi has been the Chief Executive Officer and President of Big Lots, Inc. since May 6, 2013. Mr. Campisi... read more

  • Lisa Bachmann Chief Merchandising & Operating Officer and Executive Vice President

    Ms. Lisa M. Bachmann has been the Chief Merchandising & Operating Officer and Executive Vice President at Big Lots, Inc.... read more

  • Ronald A. Robins Jr. Senior Vice President, General Counsel and Corporate Secretary

    Mr. Ronald A. Robins, Jr., also known as Rocky, has been a Senior Vice President, Corporate Secretary and General... read more

  • Timothy A. Johnson Chief Financial Officer, Chief Administrative Officer and Executive Vice President

    Mr. Timothy A. Johnson, also known as Tim, TJ, has been the Chief Financial Officer of Big Lots, Inc. since August 2012... read more

  • Michael Allen Schlonsky Executive Vice President of Human Resources & Store Operations

    Mr. Michael Allen Schlonsky, also known as Mike, has been an Executive Vice President of Human Resources & Store... read more

  • Paul A. Schroeder Senior VP, Controller & Treasurer

    Mr. Paul A. Schroeder has been Senior Vice President, Controller & Treasurer since January 2015. Mr. Schroeder served as... read more

  • Carlos V. Rodriguez Senior Vice President of Distribution & Transportation Services

    Mr. Carlos V. Rodriguez has been a Senior Vice President of Distribution and Transportation Services at Big Lots Inc... read more

  • Martha Withers-Hall Senior Vice President and General Merchandise Manager of Furniture & Home D??cor

    Ms. Martha Withers-Hall has been a Senior Vice President and General Merchandise Manager for furniture and home... read more

  • Nick Padavano Senior Vice President of Store Operations

    Mr. Nick Padavano serves as Senior Vice President of Store Operations at Big Lots Inc.

Diversity & Inclusion at Big Lots

Diverse employees at Big Lots score the company 64/100 across various culture categories, placing Big Lots in the Bottom 45% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Big Lots across various culture dimensions.

Big Lots associates are part of a team dedicated to our mission of helping people live BIG and save LOTS. We hire people who will flourish in our fun and fast-paced environment. Our associates are encouraged to try new ideas, make decisions, and take on greater responsibilities. Their energy, enthusiasm, and dedication to our customers are the major factors in our incredible growth. If you’re interested in joining a fantastic team

Ranked Culture the Highest

Women 84/100
Department - Product
Men 83/100
Department - Engineering
Diverse Employees 78/100
Tenure - Less Than 1 Year

Ranked Culture the Lowest

Women 21/100
Tenure - 2 to 5 Years
Men 50/100
Department - Customer Support
Diverse Employees 56/100
Department - Customer Support

Big Lots Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Work From Home Policy
  • Unique Office Space

Big Lots PTO

Big Lots' PTO and Vacation policy typically gives 0-10 days off a year with 73% of employees expected to be work free while out of office. Paid Time Off is Big Lots' 3rd most important benefit besides Healthcare when ranked by employees, with 15% of employees saying it is the most important benefit. Big Lots' benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time46%
Vacation Policy15%
Office Meals16%
401k Contribution15%
Childcare8%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes27%
No73%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo5%
$1500 - $2500/mo11%
$1000 -$1500/mo21%
$500 -$1000/mo21%
Less than $500/mo42%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Big Lots Careers

Big Lots Jobs

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H1B Visa

In 2019, Big Lots applied for 15 H1B visas. Of the work permits applied for, 93% were approved.

Work Permit Application Outcome

15
Total Applied
  • 93% Granted (14 out of 15)
  • 7% Denied (1 out of 15)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 15)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 15)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Big Lots Know You Want To Work There

Overview of Candidates Interested in Big Lots on Comparably

Candidates By Department

All Industries
36%
Sales
18%
Operations
18%
Customer Support
9%
IT
9%
Other
9%

Candidates By Location

Columbus
91%
Salem
9%

Frequently Asked Questions regarding Big Lots

Who is the CEO of Big Lots?

Big Lots CEO is Bruce K. Thorn, their score by employees is 56

What is Big Lots eNPS?

The eNPS for Big Lots is -23

Who are Big Lots competitors?

Big Lots main competitors are Costco, Target, Burlington Industries, Walmart

What are the benefits at Big Lots?

Big Lots perks and benefits are Dental Insurance, Vision Insurance, Health Insurance, Life Insurance, PTO / Vacation Policy, Paid Holidays, Maternity / Paternity Leave, 401K / Retirement Plan, Tuition Reimbursement, Employee Stock Purchase Plan, Work From Home Policy & Unique Office Space

Who is Big Lots leadership?

Lisa Bachmann, Ronald A. Robins Jr. & Timothy A. Johnson are part of Big Lots leadership, Bruce K. Thorn is the CEO

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