Shoprite Supermarkets Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They seem to be close like a family
Review from Customer Support Dept
Positive attitudes, focus on customer opinion and employee concerns.
Review from Customer Support Dept
They keep the store running smoothly most of the time.
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They help everyone to be successful in the company
Review from Customer Support Dept
Always have our backs and help when needed
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What does the leadership team need to get better at?
Communication and treating their employees like human beings instead of working mules.
Review from Customer Support Dept
Literally everything. They lack severely in every aspect. Departments have no communication skills and everything is all over the place
Review from Customer Support Dept
It needs to listen to its employees instead taking a massive dump on them when things are going poorly for them
Review from Customer Support Dept
Communication, Fairness, Scheduling, Days off for employees
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interaction with employees at the front end
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What is the best part about your compensation package?
Being able to gain all of the benefits within the year and dental.
Review from Customer Support Dept
I don't get compensation in the position "m working in
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Sick time and family leave
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enough to live and enjoy life
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For the work I do and considerably under paid, and treated unfair
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Focus is seniority, not effort, skill & ability
Review from Customer Support Dept
Because they look at and treat you like you are a piece of ham to be sold and abused
Review from Customer Support Dept
I do not get paid enough for the aggravation I deal with
Review from Customer Support Dept
Raises for higher authority positions.
Review from Customer Support Dept
I do a lot of work that most other organizations pay around $20 an hour. I am working with millions of dollars weekly and expected to do so much with little pay.
Review from Customer Support Dept
What are some of the best things about your team?
They are very supportive of me and helpful. The only good thing about the store is my coworkers.
Review from Customer Support Dept
My coworkers are the beat. They make the day bearable
Review from Customer Support Dept
They work together to get the job done
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They are nice and helpful.
Review from Customer Support Dept
The people are genuinely nice
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
THE Gossiping needs to end!! we are adults in a workplace!! THE bullying, harassment, the threats are uncalled for!! we all need to work for a living
Review from Customer Support Dept
Overall attitude and pride in their work. Possibly employee incentive and less focus on seniority.
Review from Customer Support Dept
Again the atmosphere of every body is your enemy and nobody is your friend
Review from Customer Support Dept
They need to communicate better with the staff!!!
Review from Customer Support Dept
The people I work with are nice hard working and try to do the best they can in an environment that is draining to them
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The coworkers are positive. Everyone higher than us are completely negative and try to bring us down
Review from Customer Support Dept
The workers care about each other
Review from Customer Support Dept
The occasional party they through in the break room
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Everyone extends a helping hand
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everyone works well together most of the time
Review from Customer Support Dept
What needs to change to make the company culture better?
Employee respect and appreciation would be a start.
Review from Customer Support Dept
They can do things to show they appreciate there workers little awards to show they appreciate the hard work saying thanks to the people who take time out of there day off to come in when the manager is short handed
Review from Customer Support Dept
What did you like most about the interview process?
I felt very comfortable and not nervous
Review from Customer Support Dept
It was straight forward and very easy to complete.
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nothing was likeable in the interview process
Review from Customer Support Dept
The HR that was on duty at the time was very nice and got me through the paperwork very quickly
Review from Customer Support Dept
Interviewer; very thorough and had a very positive attitude.
Review from Customer Support Dept
What would you improve about your company's interview process?
If you are going to give a skills test, do it after you already know you want to hire someone. Don’t make them sit for hours doing a skills test online during the application process if you have no intention of hiring them. All businesses need to learn
Review from Customer Support Dept
The person who conducts the interview
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There is nothing to be improved
Review from Customer Support Dept
What makes you most happy at work?
Helping customers get what they need
Review from Customer Support Dept
Making the customers happy makes me happy
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dealing with mostly happy customers
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When the shift is over and it is pay day
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Workload; fact that i stay busy in my department.
Review from Customer Support Dept
What's going wrong and how can it be improved?
The people in charge treat you like your nothing more than something to be used to get things done. They should treat their people better.
Review from Customer Support Dept
the atmosphere and company ethic
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The staff and management are not fair and I am over worked.
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Proper pay would be great better benefits and improvements with management
Review from Customer Support Dept
Change the managers at the watchung store customers do not like the woman they think shes mean employees don't like her she talks about them behind there backs and the people she dont like she plots to get fired
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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