Shoprite Supermarkets Employee Reviews
Out of 536 Shoprite Supermarkets employee reviews, 77% were positive. The remaining 23% were constructive reviews with the goal of helping Shoprite Supermarkets improve their work culture. The Product team, with 85% positive reviews, reports the best experience at Shoprite Supermarkets compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 41% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Nice to customers and coworkers
Our leaders are so supportive and always make sure that our customers are prioritized. They make sure that each every store maintains the same best standards in supplying our customers with their needs. They are always putting in efforts in ensuring growth and stock supply flow.
Review from Sales Dept
patience, tolerance, kind, appreciative, and encourages even when things are not going well
Working together and motivating each othe
Everybody wiorks together and gets wlonh and they always willing to work with you
What does the leadership team need to get better at?
Being more compassionate and less judgmental
treating employees correctly and understanding
They have to improve every single aspect of leadership
Professionalism and Communication isn't a Strong point
Speaking to lower-level employees with basic human dignity and respect.
What is the best part about your compensation package?
My salary and benefits and my hours
The monthly salary payments The Employee Trust The Annual bonuses
Review from Sales Dept
Digamos que en generak todo
You get a pension after five years
Freshfood and neatness good costumer service
Why do you feel undervalued and what would make you feel better about your compensation?
Better commucation with employees Amd to many mangers
We are working hard and very hard as till packers so they must cancel the 24 hours and let us work for 32 hours and 40 hours only
Equity in pay. Some employees are paid more for the same work and experience. Diverse training to learn new things, not selected few who appear to be from a certain ethnicity or background. Very apparent in transforming a business . Respect. Transitioned Fairway employees rude,unpleasant, not nega
Review from Customer Success Dept
Work roll requires much work than minimum pay
I can go to any fastfood spot and make more than $13, this is unfair
What are some of the best things about your team?
communication and supporting one another
Teamwork Being Customer-conscious Being motivated to serve the South African Community
Review from Sales Dept
When I have to work in the morning, and some of my coworkers don't want my manager, don't a manager one of my supervisors will help I keep in my child while work
Review from Customer Success Dept
Love the front end managers and majority of the front end staff the only issue i have with anyone is my store manager
We support each other and the customers
What do your coworkers need to improve and how could you work together better?
Communication, communication skills and work ethic
THE Gossiping needs to end!! we are adults in a workplace!! THE bullying, harassment, the threats are uncalled for!! we all need to work for a living
Review from Customer Support Dept
That maybe we shouldnt all take everything when we have something to do they will literally pile more on thier table so we cant do anything then on the otherside we dont get much stuff in and when we do its to much and two people should just really respect wveryone and what their doing.
Not having double standards. Company is not consistently how they handle situations . Everyone in management wants to treated the same.
Overall attitude and pride in their work. Possibly employee incentive and less focus on seniority.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
How the company is committed to ensuring that the staff is educated about the operation of each and every department
Review from Sales Dept
Nothing am just getting along with anyone
They cator to all cultures
Nothing becuase there is always conflict
The feeling of being a part of a team, the continued training and refresher classes offered on Aoxonify. The classes held periodically for newer and seasoned employees for training. If you have any questions a co-worker or a manager is always available to help you.
What needs to change to make the company culture better?
Management needs to stop speaking to people like they're worthless, or less than human.
Managers will more willing nature
Review from Operations Dept
We must stay competitive with salaries
Review from Operations Dept
Employee respect and appreciation would be a start.
Review from Customer Support Dept
I believe some need to work on attitude
Review from Product Dept
What did you like most about the interview process?
when I was hired it was more personable.
The questions are relatable and they're are designed to help you understand the overall scope of your work while they challenge you to be at the customer's service
Review from Sales Dept
Excellent question that was more valid and get in the right exclamation
Review from Customer Success Dept
Comfortable speaking to manager. Working to better myself
Nothing at this moment becuase mu hr department is stupid
What would you improve about your company's interview process?
Question work ethic and take that into account and hire hardworking people that will help excell the productivity in the workplace
They want people that can speak well or have knowledge of the business
If you are going to give a skills test, do it after you already know you want to hire someone. Don’t make them sit for hours doing a skills test online during the application process if you have no intention of hiring them. All businesses need to learn
Review from Customer Support Dept
The person who conducts the interview
Review from Customer Support Dept
There is nothing to be improved
Review from Customer Support Dept
What makes you most happy at work?
Having customers leaving our store with their every need and being sure they will return because they were treated as a priority and they have saved a lot on their groceries
Review from Sales Dept
When I see a customer leave happy and knowing they saved money. Helping customers with their coupons and making sure they received their price plus discounts and all of the digital coupons they applied were deducted from their order. When customers say Thank You, and are happy with the service
We are working very well as a team we help each other where we can't team work is the best at my working place
We all work as a team
Review from Product Dept
Getting close to customers helping them
What's going wrong and how can it be improved?
Half the managers don't care and are counting days to retirement. Managers speak to you like you're a piece of garbage, but nobody ever gets fired from this company, so they feel entitled to do so.
The people in charge treat you like your nothing more than something to be used to get things done. They should treat their people better.
Review from Customer Support Dept
the atmosphere and company ethic
Review from Customer Support Dept
The job is mediocre. Not exciting. I wish there was more management positions.
Review from Sales Dept
The store is outdated and could use a nice remodel
Review from Sales Dept
What do you like best about your company?
People and its growth potential
Review from Sales Dept
Coworkers
What would you most like to see improved at your company?
Jobs being moved around so no one gets bored
Review from Sales Dept
pay and overall people working we always super busy