Boostability Customer Support Department Employee Reviews | Comparably
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Boostability is the global leader in white-label SEO for SMBs. LaunchPad, Boostability's proprietary technology platform, powers an SMB SEO platform built for scale, affordability, and value. Tracking over 2.3 Million keywords per month, Boostability makes decisions based on millions of bits of data, enabling us to get 86% of our customers on the 1st page of Google in 6 months.  read more
EMPLOYEE
PARTICIPANTS
201
TOTAL
RATINGS
7218
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Boostability Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

This is my all time favorite job!

Review from Customer Support Dept

They are supportive, direct and honest.

Review from Customer Support Dept

The leadership team at Boostability is concerned about making sure all of our customers are being provided with the best service within their spend level. Gavin is good at recognizing and acknowledging most all of his employees. I know he has a lot on his mind, but he seems to always be smiling.

Review from Customer Support Dept

How involved they are with everyone in the company! I feel like we are one big family.

Review from Customer Support Dept

I like that they're accessible to everyone in the company at any level. I was entry level and had met the CEO personally and asked him questions that he honestly answered. He and all the other execs are really down to earth and friendly.

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Boostability yet.
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What is the best part about your compensation package?

Compensation Reviews

Just working here really, and also the health benefits are awesome and actually work me.

Review from Customer Support Dept

I feel like I am always free to take any available PTO so I can take time to relax and decompress.

Review from Customer Support Dept

We have a pretty solid health plan. I really appreciate that Boost matches my HSA contributions almost to 50% of the contribution max

Review from Customer Support Dept

I very much appreciate having both an HSA match and a 401K match. These future-planning benefits coupled with comprehensive medical and dental care really help me save for the future.

Review from Customer Support Dept

I personally appreciate our Eye Care plan as well as the HSA match.

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I love working here however in this industry, I feel underpaid. I think raises should be higher.

Review from Customer Support Dept

I don't feel as though I am paid fairly for the work that I do. Compared to other companies with the same position - I'm making significantly less.

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

I love that we are all hard workers, but can still take the time to bond. We seem to have a close knit relationship and enjoy taking care of each other. But it's also nice to know we have respect for each other and the same work ethic.

Review from Customer Support Dept

Im comfortable with everyone and I like the culture.

Review from Customer Support Dept

There is a great mix of personalities and diversity in our company. I like how this fosters connections with people I might not associate with otherwise.

Review from Customer Support Dept

We are a family! We genuinely care for one another and try to help each other succeed.

Review from Customer Support Dept

we share a sense of humor and I feel a deep personal investment in the success of everyone on my team

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Boostability yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

The people. They have done a great job hiring.

Review from Customer Support Dept

Managers are encouraging and available to help and teach everyone as they have questions.

Review from Customer Support Dept

The people! We are a family.

Review from Customer Support Dept

I really appreciate that there's an attitude of working with people and helping them to improve if there are any issues.

Review from Customer Support Dept

Our acknowledgement of great work. Every month we have a meeting where we celebrate birthdays, teammates that have done quite well (shoutouts), and accounts that have succeeded.

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Boostability yet.
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What did you like most about the interview process?

Interviews Reviews

I like that they asked funny, yet appropriately personal questions about the things I enjoy - so they could see if I was a good fit for the company. Which I'm happy they did because we all really work so well together!

Review from Customer Support Dept

They were very upfront and honest

Review from Customer Support Dept

While a persons education and experience are important, much of the hiring decision is about their attitude, and desire to learn along with whether the person will fit in with our culture. The rest can be taught.

Review from Customer Support Dept

nothing, but that's because I don't love interviews. The process was solid objectively speaking

Review from Customer Support Dept

The relaxed atmosphere. My interviewer took some time at the beginning of the interview to ensure I was relaxed enough to properly answer the questions asked.

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Boostability yet.
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What makes you most happy at work?

Outlook Reviews

I love my team, the work I do, the customer's aren't bad at all, and I actually like working now.

Review from Customer Support Dept

Interacting with my team makes me happy. I consider my team to be my work family since I spend more time with them than any of my actual family.

Review from Customer Support Dept

The people, the challenges, and the feedback!

Review from Customer Support Dept

when I feel like I'm doing a good job

Review from Customer Support Dept

The people I work with. Everyone is positive and willing to work with each other on any projects or situations that arise. I also really like the greenery we have around our office.

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

There aren't any Outlook reviews of Boostability yet.
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What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Boostability yet.
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What would you most like to see improved at your company?

Outlook Reviews

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