Startek Leadership Employee Reviews
What do you like best about the leadership team?
They have clear goal for employees career growth
Review from Operations Dept
Close communication, listening to our ideas and opinions
Review from HR Dept
They take care of each of employees
Review from HR Dept
Great leadership team. They promote diversity and equality
Review from Operations Dept
Empowering my team / Delegating with trust.
Review from Operations Dept
Supportive Leadership Great Coaching communication
Review from Finance Dept
Empowering my team / Delegating with trust.
Review from Operations Dept
The human side and empathy they always show.
Review from HR Dept
They are committed to the Company policies
Review from HR Dept
They can be held accountable.
Review from HR Dept
Lots of experience and excellent leadership skills
Review from HR Dept
They’re supportive, a
Review from HR Dept
They’re supportive, a
Review from HR Dept
I appreciate that the leadership team is approachable and transparent
Review from Operations Dept
Effective leadership fosters a productive and positive work environment. Cultivates an atmosphere of trust and open communication. They provide clear direction and constructive feedback, enabling professional growth. Such guidance empowers individuals to excel in their roles.
Review from Operations Dept
Always being there when needed
Review from Operations Dept
Very supportive and work together
Review from Customer Support Dept
Focus on people development, approachability and transparency.
Review from Operations Dept
Being firm and fair towards team members.
Review from HR Dept
The team very competitive and supportive
Review from Customer Support Dept
What does the leadership team need to get better at?
An effective leadership team collaborates seamlessly to achieve shared goals, leveraging diverse strengths to drive strategic vision, make informed decisions, and inspire high organizational performance
Review from HR Dept
leaders don't listen to the sentiments of their employees as long as they getting their paycheck per cut-off they didn't care they look all the agents are replaceable and disposable so they they did not asked if the agent is resigning why they are resigning
Review from Product Dept
needed to be firm with their client goals and execution
Review from Admin Dept
raise issue on salary increase
Review from Customer Support Dept
Mixed messages, lack of transparency, or siloed updates. Lack of follow-through or vague ownership of outcomes.Not enough focus on coaching, succession, or team growth.isalignment on goals, priorities, or vision.
Review from Operations Dept
Better communication, Better understanding, Good moral upbring.
Review from Operations Dept
at least try to do something to retain at risk agents
Review from Customer Support Dept
Making sure information flows both ways—leaders talk, but also listen. Practicing recognition more often, not just during reviews or when KPIs are hit. Creating clear career paths and development opportunities. Avoiding an
Review from Operations Dept
genuine care for their people and not treat them as numbers
Review from Operations Dept
Focus on people needs basics
Review from Operations Dept
I think leadership is needed
Review from Executive Dept
Interpersonal communication, Eliminate unnecessary tasks and clarify unclear tasks
Review from Operations Dept
You can easily see the results in numbers, but you should look at the efforts of each and every employee, and conversely, those who are not working hard should be dealt with accordingly.
Review from Executive Dept
management, listening to thier people, knowing wgats going on
Review from Customer Support Dept
Please listen to Agents' opinion.
Review from Customer Support Dept
They should be trained in leadership to be effective at what they do.
Review from Customer Success Dept
need to focus on employee growth. i am working with startek from past 8+years but no hike/growth received yet still i am in same band 5 no growth received yet and for band 5 no benefit here. give opportunity to growth
Review from HR Dept
Need more and intensive training for leadership. how to deliver cristism without harsh, asking staff opinions with being defensive. As many company promoting work life balance, making staff work more hours or stay up for additional works. its show incompetrncy in organization.
Review from Operations Dept
ro care of all employee
Review from Executive Dept
Vision and Strategy Alignment,Coaching and Development,Accountability and Trust
Review from HR Dept