IHOP Customer Support Department Employee Reviews

Management is terrible. I have attempted to discuss a customer who grabbed me, and when heard by my manager, I was told he must not "understand boundaries" our general manager and owner both have screamed at us under unacceptable circumstances. I would love to discuss this with someone from HR.

Review from Customer Support Dept

My bosd is the greater

Review from Customer Support Dept

I work at the IHOP Natomas location at 2941 Advantage Way, and it is very toxic. Male employees get away with sexual harassment, stealing tips, and getting favorable schedules because they're friends with the manager and go drinking at his house. Many young females have quit over the past few years.

Review from Customer Support Dept

Horrible, they literally take as much help from us but don’t try to help out their employees, only care about the money. I’m a GY CC and I recently got put as a server in the schedule without notice. I tried calling my GM but he won’t answer due to “I want him to talk to me in person”

Review from Customer Support Dept

Not good. It’s been frustrating at times but we make due with what we

Review from Customer Support Dept

Our team let us growth

Review from Customer Support Dept

Fair and down to earth . understand the neefs of employees and customers

Review from Customer Support Dept

its the best place to work very easy and friendly place for begginers.

Review from Customer Support Dept

Friendly and helpful to all people around

Review from Customer Support Dept

The equality shown from management

Review from Customer Support Dept

Being non hostile, argumentative, judgy and being nice tp the cuatomers

Review from Customer Support Dept

Communication. Professionalism. Punctuality. Creating a safe environment where employees can discuss issues including with customers and employees.

Review from Customer Support Dept

Holding people accountable based on proper standards.

Review from Customer Support Dept

There is no leadership, server got promoted to an Assistant for being friends with the General Manager

Review from Customer Support Dept

Communication! They need a better system in place. Need to check in on employees more.

Review from Customer Support Dept

I don't have one right now

Review from Customer Support Dept

I don't have one yet. Only been working for IHOP since Oct

Review from Customer Support Dept

its easy and a lot of money gives me savings.

Review from Customer Support Dept

I walk away with cash everyday, which is nice.

Review from Customer Support Dept

Everything ! I love it all

Review from Customer Support Dept

Better pay under the new server laws getting paid full minimum wage when required.

Review from Customer Support Dept

I literally do better than what most managers do here and get paid the same as a new hire manager.

Review from Customer Support Dept

I’ve never had an employee evaluation. We are never told about the new items put on the menu. The lead server/ shift leader is very petty and vindictive. Only certain favored people get to work the good, profitable shifts. That place needs a

Review from Customer Support Dept

I would feel better if people gave out more tips and hourly pay be $5 at least.

Review from Customer Support Dept

Servers depend a lot on their tips and when a tip pool is put in place that takes $100+ out of your pocket it feels like the employer is taking money out of the employees pocket to put into theirs. They need to give the hosts and cooks raises so that they don't depend on the server tips instead

Review from Customer Support Dept

I love my fellow servers, they are fantastic to work with. Amongst servers we all get along and have a great relationship.

Review from Customer Support Dept

They are amazing on taking care of the guests

Review from Customer Support Dept

Get the job done right no matter whst

Review from Customer Support Dept

we all work as a team understand each other and help out.

Review from Customer Support Dept

We all work together well and help one another

Review from Customer Support Dept

Stop Hiring teens to work overnight, they all have high school the next day and R/O too often

Review from Customer Support Dept

A lot of people are very petty. Not very good team players. The manger is MIA. It’s

Review from Customer Support Dept

TEAM WORK , RESPECT , expressions & voices

Review from Customer Support Dept

Everyone needs to worry about their own side work and never mind what anyone else is doing.

Review from Customer Support Dept

communicate !! be nice to everyone and don’t be nasty

Review from Customer Support Dept

Im learning spanish because my GM hispanic family are moat of the crew

Review from Customer Support Dept

Our relationship amongst servers is fantastic.

Review from Customer Support Dept

The company itself ihop is great

Review from Customer Support Dept

The few people that are nice and respectful make it tolerable to work there.

Review from Customer Support Dept

Different people but we all work together well for the most part

Review from Customer Support Dept

Stop undervaluing the people you do not work with. (Overnight staff)

Review from Customer Support Dept

smile, be positive, work with others, etc

Review from Customer Support Dept

the owner needs to care a bit more about the restaurant tools. for instance, we have one credit card machine between 4 P.O.S.'s (Point Of Sale) and 1 of those P.O.S.'a doesn't work.

Review from Customer Support Dept

There needs to be follow thru. If an employee has an issue they should be listened to.

Review from Customer Support Dept

More incentive to do better. We are always only told when we have done something worng

Review from Customer Support Dept

Everything the experience i was going to get working

Review from Customer Support Dept

Outstanding question family oriented and a fenomenal company

Review from Customer Support Dept

That it was one on one.

Review from Customer Support Dept

I don't necessarily like interviews trisha was down to earth made it easier

Review from Customer Support Dept

But I like most is they were very flexible with me and they gave me the days and hours I wanted but the negative in the interview process was he did not take me to an office I didn’t fill out an application there was no questions

Review from Customer Support Dept

Stop hiring teens to work overnight, we currently have around 5 teens all going to school, all 17 years old, and most of them without reliable transportation.

Review from Customer Support Dept

nothing it just needed to be in more depth and explained better about everything you’ll be doing

Review from Customer Support Dept

The waitress need to prebus table and not just leave it for the bus boy to carry need to tip bus boy

Review from Customer Support Dept

Mi trabajo, Realmente me gusta lo q hago

Review from Customer Support Dept

Team customer and ownership are extremely happy people csn not say that now days were every one looks mad

Review from Customer Support Dept

Not being touched inappropriately and actually receiving all of my tips without worrying about the bussers stealing them and getting away with it.

Review from Customer Support Dept

Providing good service and be thanked by the customer

Review from Customer Support Dept

When things go smoothly and we get through the lunch rush plus when I finally get to sit down and take a 30 minute break

Review from Customer Support Dept

Our management is horrible, and I have been securely harassed by multiple cooks at my time at ihop, and have been brushed off and told not to worry about it. I have been screamed at by our GM and owner under unacceptable circumstances.

Review from Customer Support Dept

Need better qualified staff and more communication from the management team.

Review from Customer Support Dept

How the staff and co workers speak to each other

Review from Customer Support Dept

For starters some employees don't do their job with pride and it leaves other employees having to pick up their slack which puts a burden and eventually burns those employees out. One way that could improve is by management putting more effort into the hiring process and letting go the slackers

Review from Customer Support Dept

everything from the manager down to employees

Review from Customer Support Dept