-44
eNPS Score
Q&A With IHOP Employees
We believe our corporate responsibility begins at home with our employees. We're proud of our efforts to foster an inclusive workforce. And we also engage employees in programs designed to meet their goals – through our tuition reimbursement programs and our benefits packages.
How employees describe working at IHOP
Lazy servers who refuse to help each other out lazy management who refuses to help servers when they are severely overwhelmed and regular sexual-harassment that just completely goes ignored. And it is a franchise store but that means nothing because the manager is the owner
Review from Sales Dept
Care about there empolyees Be there for them like the employees are there for leaders and managers I have never seen anything like this in my entire life it's just giving them the runaround
Wrongfully making arrangements with the team
Review from HR Dept
The management at the store that I work at is terrible. It is clear that the manager does not care about the store or it's employees. I hate going to work, as the costomers and management are horrible.
Review from Customer Success Dept
Communication and accountability would help a lot
What it's like to work at IHOP
- IHOP employees generally work 8.6 hrs a day
- Employees at IHOP report the work pace is comfortably fast
- On a typical day, employees at IHOP have 0 meetings
- 66% of IHOP employees look forward to interacting with their team every day
- IHOP employees most often take 0-10 paid vacation and sick days each year
- 49% of IHOP employees report they are happy with their work life balance
- IHOP employees never get valuable feedback on how to improve at work
- 57% of IHOP employees call their work environment negative
Q&A With IHOP Employees
IDX: 0 TOT: 108
How difficult is it to maintain a social life while in your job at IHOP?
Very difficult
Pretty tough in billings, messed up hours and always an 'on-call' day on your day off
Very difficult
If you could make changes, how would you improve the culture at IHOP?
change the manger get new one and a manger who can put there foot down and mean what they say
More training and coaching
Treat employees like they matter. Develop standards and hold all accountable to them.
What's the best part of your job at IHOP?
being around people i know at work who come and eat there
Getting through my shift!
I love being in a fast paced environment. At times it can get super stressful. But I still like working there.
What's one thing you wish you'd known before joining IHOP?
Top Employee Response
The lousy upper management treatment of employees
How crappy each day wld become!
How the company was structured and run.
How much diversity is there among employees at IHOP?
very diverse
No one likes change. But you got to be open minded and experienced for this kind of business.
A ton. People from everywhere and all races and languages.
What benefits does IHOP provide?
Medical, dental, life, disability, 401, vacation
Aflac insurance you have to pay for
None that I know of or was offered.
What are you most excited about working at IHOP?
need money hours to work
Co-workers
It's hard to be excited anymore!
How's the vacation policy at IHOP?
Mediocre, hard to take because of all the restrictions
For hourly employees is nonexistent. For managers it’s one week paid per year.
What vacation policy? It's mandatory to work holidays and weekends!
What unique perks and benefits does IHOP provide?
Great benefits and that’s it
We do get $9 a day to eat on. But they do take a certain amount out of our pay to cover it. So it's not free. And I don't think that everyone is real clear on that.
Free soda and a discount on food for employees
Who did you meet with during your interview? And how long did it take to hear back from IHOP?
Top Employee Response
I filled the application out online and it took days for the GM to set up my interview. Supposedly he was just to busy.
Area director. Heard back the same day
I met with the general manager. I called ihop two days after my online application was submitted.
How's the morale at IHOP?
There is none! Everyone is for themselves and that's it! They don't care about the guests let alone their coworkers! None of them have any humility at all! Hospitality and teamwork is a thing of the past!
Great. everyone is a team player.
very low
How long do the interviews usually take at IHOP?
I don't know, mine was different because I had a friend from a previous job refer me. So all I had to do was the technicalities really.
20-40 mins
15-30 min each
What are the most important soft skills I need to be successful at IHOP?
Ask fellow servers with help ringing up orders. Almost every breakfast combo has modifications. Study the menu because it's a long one.
Listening and learning
How secure do you feel at your job at IHOP?
%80
Not real secure at all! I worked a 9 hour shift last night, made only $32!
How's the work pace at IHOP?
Fast fast fast
It's fast! Which I like a fast pace but when it becomes chaos spiraling out of control, because we are so understaffed, it makes me want to throw in the towel!
What are the team outings like at IHOP?
There aren’t any
What's a team outing?
What interview questions does IHOP ask?
Budget, expense reports, labor, inventory variance, food cost
What days we're available. Our experience. The basic ones I suppose.
How's the feedback proccess at IHOP?
The VP of operations is always available to listen however she never acts on what she’s told. The entire company runs with the “ostrich” philosophy.
They are too closed minded. They don't realize the happier the employee, the better the company!
How do I do well in an interview at IHOP?
Show up.
Bring your best to the table.
What questions do they ask during the interview process at IHOP?
Budget, inventory variance, food cost
What I did at my old job and what I could bring to my new job
What's the office layout like at IHOP?
It's just one office. And it works.
Offices but soon to change as they look to move HQ
How would you describe your overall experience interviewing at IHOP?
It went smoothly.
A gauntlet they bring you into interview with four to five people one right after the other
What is the hardest interview question IHOP asks?
Top Employee Response
The typical "What was the biggest challenge you have faced with a customer in the past and how did you resolve it?"
What is the onboarding process like at IHOP and how long does it last?
Quick and easy
What is the best perk or benefit that IHOP offers?
Job security, as long as you show up for your shifts sober then you'll keep your job.
Curious about what work's like at IHOP?
Anonymously Ask IHOP Employees Any Question
Should I work at IHOP?
23% of IHOP employees would encourage their friends to become coworkers, whereas 10% are neutral and 67% would not recommend working at IHOP to their friends.
| 23% | Promoters |
|---|---|
| 10% | Passive |
| 67% | Detractors |
