-30
eNPS Score
Q&A With Cracker Barrel Employees
Delivering an exceptional guest experience starts with our In-Store team. Every day, they bring our mission of pleasing people to life and provide a consistent home away from home experience for our guests. Our In-Store leadership teams and hourly employees receive best-in-class training and competitive compensation and benefits.
How employees describe working at Cracker Barrel
consistency with managers, everyone on the same page
Review from Sales Dept
I had a very satisfying experience
Review from Sales Dept
Working with the few co workers who could actually do their job right so when all of us had a shift together the place wouldn't be a mess.
Review from Product Dept
Everyone is so friendly and willing to help a team member out.
Review from Sales Dept
overall i have had a great experience with my company, i am paid fair and treated great
Review from Product Dept
What it's like to work at Cracker Barrel
- Cracker Barrel employees generally work 8.3 hrs a day
- Employees at Cracker Barrel report the work pace is extremely fast
- On a typical day, employees at Cracker Barrel have 0 meetings
- 76% of Cracker Barrel employees look forward to interacting with their team every day
- Cracker Barrel employees most often take 0-10 paid vacation and sick days each year
- 61% of Cracker Barrel employees report they are happy with their work life balance
- Cracker Barrel employees typically get valuable feedback on how to improve at work Every Week
- 52% of Cracker Barrel employees call their work environment positive
Q&A With Cracker Barrel Employees
IDX: 0 TOT: 116
If you could make changes, how would you improve the culture at Cracker Barrel?
Stop expecting servers to do more work while you cut other hours because we're cheap 2$ hrly labor. Everyone else walks out at there time but servers will be there 30min to 2 hrs after a shift ....making 2$ an hour and always running late to pick up kids cause we never out on time .
They need to go back to being like a family again. As a employee for over 13 years I have them gone from being a big family to business. Nothing like it use to be...
Don't think it needs change
What should I wear for an interview at Cracker Barrel?
Professional attire.
Nice pants and shirt
Nice dress apparel
Does Cracker Barrel drug test or do a background check?
No
No drug test Yes background checks
Yes
Why work for Cracker Barrel?
I like working for corporate, family restaurant....
It has become my family. From the quests to the employees. I am currently looking after 14 years. I’m never going to make money nor am I ever going to go anywhere.
Your resume will grow here! You will be stretched into a better employee.
Who did you meet with during your interview? And how long did it take to hear back from Cracker Barrel?
I met the retail manager at the time. Hired on the spot. However, it’s much different now
I met only the GM and did a phone interview
24 hours and meet with a district manager
How's the morale at Cracker Barrel?
Top Employee Response
very low, has been off and on over the years. due to the management teams.
Low
Down. Our managers aren't listening to employees about hours at all.
What's the vibe like in the Sales dept at Cracker Barrel? How many hours are you working?
Depends on the day...but mostly pretty chill...around 30 hrs
Good vibe Hours very, 4-6 a day & 3-5 days a week
less than 40
What is the daily attire at Cracker Barrel?
Uniform
Uniform for employees... dress shirts and black pants for men. Black skirt for women.
Button up blue/pink/yellow/white shirts black pants black belt black socks an the apron
What skills do you need to be successful in the Sales department at Cracker Barrel?
Excellent communication skills . Knowledge of products . Appearence of products and of the salesperson .
Work, team work and lots of it. Suggestive sales are big along with upselling
Passion, product knowledge, have good knowledge of what the guests are looking for. Friendly and approachable.
How helpful was your Sales team when you were first hired at Cracker Barrel?
Very helpful...still are
I had a really good team back then. Everyone was helpful. Today, not helpful at all
Not helpful at all
What is the best advice you could give someone during their first month at Cracker Barrel?
Pay attention, don't call off... Do the work no body else will do
Knowledge is power, learn as much as you can.
I would say stick it out. It’s definitely different. Maybe you will fit in and maybe you won’t!! I definitely did not!!
From a manager standpoint- what do you love about your position and what could make it better better.
Not a manager...but i would say schedule the correct amount of people to cover shifts
I’m not a manager because of my DM.
Love the company. It's rough being the out side of the manager team. It's lonely.
What's the work from home policy like at Cracker Barrel?
You have to be on site to please our guests. There are a few Talent/HR roles that are home based.
Not aloud but if you don't you fall behind
No work from home
In your opinion, what are the most common interview questions that Cracker Barrel asks?
Top Employee Response
Why do you want to work for them
Your hours of availability
Why do you want to work here?
How's the vacation policy at Cracker Barrel?
Amazing
Must take,can't roll over
After 1 yr of employment, 1 week vacation. After 7 yrs. 3 weeks
How does Cracker Barrel make decisions around promotions?
It's who you know
if they want a to promote they promote you
Oh Lord!!!! NO COMMENT!!!
What unique perks and benefits does Cracker Barrel provide?
35% off meals and in retail. 50% off meals on your break.
Discounts with other companies
50% off meals while working. Insurance if you qualify. I have been there 13 yrs. I should just move on.
What are you most excited about working at Cracker Barrel?
It's a very friendly family oriented place to work. We work as a team, everyone works together.
My regulars that come in daily or weekly!! Love my guest!!
Regulars feel like family
What is the dress code at Cracker Barrel?
Pretty relaxed
Black pants or skirts. Blue shirts.
How does Cracker Barrel measure success and growth in the Sales department?
With sales and professionalism .
By your sales and par scores
What is the best perk or benefit that Cracker Barrel offers?
401k
50 percent off meals when you work
What makes you the most proud about working at Cracker Barrel?
Hospitality
That I represent the brand promise
What is Cracker Barrel's policy towards pets in the workplace?
Service animals only
As long as its a service dog.
What's the office vibe like at Cracker Barrel?
The office has their favorites . And they tell you what you want to hear at the moment , so they really dont have to deal with it then.
Some of our managers work hard, some dont
How are layoffs handled in the Sales department at Cracker Barrel?
Hopefully I'll never have to know that .
Hours are cut, but you are not laid off
Curious about what work's like at Cracker Barrel?
Anonymously Ask Cracker Barrel Employees Any Question
Should I work at Cracker Barrel?
28% of Cracker Barrel employees would encourage their friends to become coworkers, whereas 14% are neutral and 58% would not recommend working at Cracker Barrel to their friends.
| 28% | Promoters |
|---|---|
| 14% | Passive |
| 58% | Detractors |
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Recently Asked Questions about working at Cracker Barrel
- How often do employees get raises at Cracker Barrel?
- What are the differences between maternity and paternity leave at Cracker Barrel?
- What is the dress code at Cracker Barrel?
- What kinds of community outreach does Cracker Barrel participate in?
- How long does it take to hear back after applying to Cracker Barrel?
