Cracker Barrel Culture | Comparably
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Cracker Barrel Claimed Company
Cracker Barrel Old Country Store, Inc. is an American chain of combined restaurant and gift stores with a Southern country theme. read more
EMPLOYEE
PARTICIPANTS
1811
TOTAL
RATINGS
18041
Updated on: January 25, 2026

Cracker Barrel Company Culture

Cracker Barrel Culture

This score is derived from employee ratings & reviews
3.0/5
Cracker Barrel's Overall Culture is rated C-

Top Rated Culture Dimensions

Environment
B
Professional Development
B
Gender
C+
Office Culture
C+
Diversity
C-

Cracker Barrel CEO

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Sandra Cochran Cracker Barrel's CEO
Sandra Cochran
61 /100
See More

Diversity at Cracker Barrel

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-

Diverse employees at Cracker Barrel have rated Environment, Team, and Work Culture as the highest categories they have scored

Women at Cracker Barrel

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Women at Cracker Barrel have rated Environment, Team, and Outlook as the highest categories they have scored

Cracker Barrel eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 25%Bottom 25% of Similar Size Companies on Comparably

Recommend to a Friend?

-30

Cracker Barrel employees are -30% more likely to recommend Cracker Barrel as a great place to work

28%Promoters
14%Passives
58%Detractors

Working at Cracker Barrel

Working at Cracker Barrel is rated below average by 1811 employees, across various culture dimensions. Cracker Barrel employees rate Environment highest among all categories, and think that Manager and Perks And Benefits have the most room for improvement, putting Cracker Barrel’s culture in the Bottom 30% compared to similar sized companies on Comparably and in the Top 20% compared to other companies in Bowling Green, KY. See below in detail how working at Cracker Barrel was rated by employees.

Overall Company Culture at Cracker Barrel

C-

Overall Company Culture at Cracker Barrel is rated C-

Last updated today

Bottom
30%

Cracker Barrel ranks in the Bottom 30% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 1811 Employees

View Results
0
20
40
60
80
100
Engineering
90
Engineering90
HR
75
HR75
Admin
74
Admin74
Communications
68
Communications68
Customer Support
68
Customer Support68
Operations
68
Operations68
Product
66
Product66
Sales
65
Sales65
Marketing
53
Marketing53
Customer Success
52
Customer Success52

Cracker Barrel Employee Reviews

Out of 2163 Cracker Barrel employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping Cracker Barrel improve their work culture.

66%
34%
Positive Reviews66%
Constructive Feedback34%

Positive Reviews From Cracker Barrel Employees

  • What makes you most happy at work?
    Just going into work and knowing that I'm gonna have so much support for my management that my coworkers are going to all work as a team and a pluses that the money is great as well and the guests that come in there, just love the establishment
    Posted 23 days ago
  • What is most positive about the culture and environment at your company?
    That everybody is very supportive of each other from the first day I worked there. I felt like I was part of the family.
    Posted 23 days ago
  • What did you like most about the interview process?
    It was quick and simple, they made me feel very welcomed.
Read More Positive Reviews

Constructive Feedback From Cracker Barrel Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    If you want me cleaning and dusting all your nick necks l Iights,exta,or dust off your porch and rocking chairs get a latter and tools to do job get a blower that works i have 5 in my closet none work shoot I can't even get a toilet bow brush. I gave up asking. But getting told im not doing good
  • What does the leadership team need to get better at?
    Fix the tile uberder the grill it the most disgusting thing I have ever seen in my life I have so many pictures. You need to hire a person on the out side if the store team that randomly pops up and actually will look under grills and behind fryers after what I have seen here I never eat here
  • What does the leadership team need to get better at?
    Communication in the whole place
Read More Constructive Reviews

Cracker Barrel Company Information

Cracker Barrel Company Overview

Cracker Barrel Old Country Store, Inc. is an American chain of combined restaurant and gift stores with a Southern country theme.

Cracker Barrel Mission, Vision & Values

Cracker Barrel Mission Statement

At Cracker Barrel Old Country Store, it's always been about Pleasing People.

Cracker Barrel Values

  • Respect
  • Diversity of our workforce
Cracker Barrel Mission, Vision & Values
Headquarter305 Hartmann Dr.
Lebanon, TN 37087
United States of America
Websitewww.crackerbarrel.com
Founding Date1969
Tel615-444-5533
Company StatusPrivate
Jobswww.crackerbarrel.com/careers

Cracker Barrel Competitors

Cracker Barrel competitors include Darden Restaurants, Golden Corral, Dennys, and IHOP. Cracker Barrel ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Cracker Barrel compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Darden Restaurants' Logo
    Darden Restaurants
    3.6/5
  2. #2
    Cracker Barrel's Logo
    Cracker Barrel
    3.0/5
  3. #3
    Golden Corral's Logo
    Golden Corral
    2.6/5
  4. #4
    Dennys' Logo
    Dennys
    2.5/5
  5. #5
    IHOP's Logo
    IHOP
    2.4/5
Learn More About Cracker Barrel Competitors
  • Culture Video

Cracker Barrel Employees

1811 employees at Cracker Barrel have reviewed Cracker Barrel across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 1811 Cracker Barrel employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Cracker Barrel are mostly dissatisfied with their total compensation at Cracker Barrel, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Cracker Barrel are generally satisfied with their team. 1811 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at Cracker Barrel are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Cracker Barrel believe the environment at Cracker Barrel is positive. Most Participants believe the pace of work at Cracker Barrel is extremely fast. About 76% of the employees at Cracker Barrel work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Cracker Barrel are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Cracker Barrel employees generally work 8.3 hrs a day
Work Hours
A Day in the Life
Employees at Cracker Barrel report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at Cracker Barrel have 0 meetings
Meetings
A Day in the Life
76% of Cracker Barrel employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Cracker Barrel employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
61% of Cracker Barrel employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Cracker Barrel employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
52% of Cracker Barrel employees call their work environment positive
Environment

Joining Cracker Barrel - Employee Onboarding

The prevailing opinion from employees about joining Cracker Barrel is that the company was very prepared on their first day. Cracker Barrel employees concluded that their overall onboarding experience was positive. 65% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Cracker Barrel Employee Onboarding

Cracker Barrel KPIs and OKRs

At Cracker Barrel 25% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Cracker Barrel's KPIs and OKRs is essential for its success. Out of 40 Cracker Barrel employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 27 have said yes.

AnswerPercent
Yes68%
No32%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes25%
No75%
Are the KPIs/OKRs for your department clear?
Cracker Barrel KPIs & OKRs

Cracker Barrel CEO & Leadership

Cracker Barrel CEO - Sandra Cochran

Sandra Cochran Cracker Barrel's CEO
61 /100

Sandra’s approval rate is lower compared to CEOs at similar sized companies, putting Sandra in the Bottom 25% of all CEOs of similar-sized companies on Comparably, and in the Top 10% compared to CEOs of all other companies in Bowling Green, KY. Sandra Cochran’s employees rank Cracker Barrel in the Top 25% for Environment, in the Top 35% for Professional Development, and in the Top 50% for Office Culture. Cochran is generally unpopular with Cracker Barrel employees, but ranks especially low with employees with 6 to 10 Years experience, and by employees in the Customer Success department and employees with the company for 1 to 2 Years. However, employees in the Engineering department have a slightly more favorable view of the CEO. When compared to Cracker Barrel’s competitors, Sandra Cochran ranks below Darden Restaurants CEO Gene Lee.

Cracker Barrel Leadership

The Cracker Barrel Executive Team is rated a “C-” and led by CEO Sandra Cochran, Senior Vice President - General Counsel & Corporate Secretary Richard Wolfson, and Senior Vice President Sourcing and Supply Chain Doug Couvillion

  • Sandra Cochran CEO / President

    Sandra Cochran CEO / President

    Sandra Cochran serves as the CEO / President of Cracker Barrel.

  • Richard Wolfson Senior Vice President - General Counsel & Corporate Secretary

    Richard Wolfson serves as the Senior Vice President - General Counsel & Corporate Secretary of Cracker Barrel. Richard... read more

  • Doug Couvillion Senior Vice President Sourcing and Supply Chain

    Doug Couvillion serves as the Senior Vice President Sourcing and Supply Chain of Cracker Barrel. Doug started at Cracker... read more

  • Don Hoffman Senior Vice President Marketing

    Don Hoffman serves as the Senior Vice President Marketing of Cracker Barrel. Don started at Cracker Barrel in Mar of... read more

  • Thomas Pate Officer and Vice President, Operations Administration & New Unit Openings

    Thomas Pate serves as the Officer and Vice President, Operations Administration & New Unit Openings of Cracker Barrel.

  • Nick Flanagan SVP of Restaurant and Retail Operations

    Nick Flanagan serves as the SVP of Restaurant and Retail Operations of Cracker Barrel.

  • Cindy Sasse Vice President Of Retail Operations

    Cindy Sasse serves as the Vice President Of Retail Operations of Cracker Barrel. Cindy started at Cracker Barrel in Jan... read more

  • Jeff Sigel VP Marketing

    Jeff Sigel serves as the VP Marketing of Cracker Barrel. Jeff started at Cracker Barrel in Jan of 2018. Jeff currently... read more

  • Donna Roberts VP Deputy General Counsel

    Donna Roberts serves as the VP Deputy General Counsel of Cracker Barrel.

See More Executives

Explore Cracker Barrel Leadership Team

Cracker Barrel Salaries

How much does Cracker Barrel pay?

How much do people at Cracker Barrel get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Cracker Barrel is $133,452, or $64 per hour, while the estimated median salary is $130,371, or $62 per hour.

At Cracker Barrel, the highest paid job is a Director of Sales at $232,986 annually and the lowest is a Receptionist at $37,561 annually. Average Cracker Barrel salaries by department include: IT at $117,212, Sales at $148,051, HR at $125,056, and Admin at $60,062. Half of Cracker Barrel salaries are above $130,371.

940 employees at Cracker Barrel rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 2858 ratings) while 917 employees at Cracker Barrel rank their Perks And Benefits in the Bottom 25% of similar sized companies in the US (based on 950 ratings).

Salaries contributed from Cracker Barrel employees include job titles like Senior Developer, Admin Assistant, Financial Analyst, and HR Manager. Comparably data has a total of 1 salary records from Cracker Barrel employees.

Last updated today.

1st Percentile
$68k
$68k1st Percentile
17th Percentile
$94k
$94k17th Percentile
33rd Percentile
$124k
$124k33rd Percentile
50th Percentile
$184k
$184k50th Percentile
67th Percentile
$237k
$237k67th Percentile
83rd Percentile
$278k
$278k83rd Percentile
100th Percentile
$297k
$297k100th Percentile
$133,452*
Average Compensation
$130,371*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Cracker Barrel Salaries by City

Cracker Barrel Salaries by Department

Explore Cracker Barrel Salaries

Diversity & Inclusion at Cracker Barrel

Diverse employees at Cracker Barrel score the company 62/100 across various culture categories, placing Cracker Barrel in the Bottom 35% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Cracker Barrel across various culture dimensions.

At Cracker Barrel Old Country Store, the ideals of fairness, mutual respect and equal opportunity for all people are at the core of our corporate culture and the driving force behind everything we do. Our holistic approach to diversity and inclusion helps facilitate and authenticate the relationships we have with our guests and suppliers, enabling us to effectively engage with the communities in which we serve. From each guest who walks through our doors to the diverse suppliers we do business with, we value what everyone brings to the table and believe that each person should be treated that way.,,

Ranked Culture the Highest

Women 83/100
Department - Admin
Men 95/100
Department - HR
Diverse Employees 81/100
Department - Admin

Ranked Culture the Lowest

Women 53/100
Department - Customer Success
Men 51/100
Department - Customer Success
Diverse Employees 56/100
Department - Sales
Explore Cracker Barrel Diversity & Inclusion

Cracker Barrel Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance
Explore Cracker Barrel Perks and Benefits

Cracker Barrel PTO

Cracker Barrel's PTO and Vacation policy typically gives 0-10 days off a year with 67% of employees expected to be work free while out of office. Paid Time Off is Cracker Barrel's 2nd most important benefit besides Healthcare when ranked by employees, with 29% of employees saying it is the most important benefit. Cracker Barrel's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time18%
Vacation Policy29%
Office Meals12%
401k Contribution35%
Childcare6%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes33%
No67%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo15%
$1500 - $2500/mo0%
$1000 -$1500/mo11%
$500 -$1000/mo22%
Less than $500/mo52%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Cracker Barrel PTO Policy

Cracker Barrel Careers

Cracker Barrel Jobs

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Overview of Candidates Interested in Cracker Barrel on Comparably

Candidates By Department

All Industries
100%

Candidates By Location

Columbus
100%

Cracker Barrel Internship Program

Acquiring a position in Cracker Barrel's Internship Program is generally does not offer internships. Why intern at Cracker Barrel? Employees are not so happy at Cracker Barrel and rate their office perks as fantastic. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Cracker Barrel employees say they’re never bored at work. Additionally, 62% have developed close friendships with their co-workers.

How difficult is it to get an internship at Cracker Barrel?

Customer Support
Sales
Very Difficult0%
Somewhat Difficult0%
Not Difficult25%
Difficult0%
Does Not Offer Internships75%
Answered by 4 Customer Support Interns
Very Difficult27%
Somewhat Difficult13%
Not Difficult20%
Difficult0%
Does Not Offer Internships40%
Answered by 15 Sales Interns
Explore Cracker Barrel Internship Program

Frequently Asked Questions regarding Cracker Barrel

What is Cracker Barrel address?

Cracker Barrel location is at 305 Hartmann Dr.

Who is the CEO of Cracker Barrel?

Cracker Barrel CEO is Sandra Cochran, their score by employees is 61

What is Cracker Barrel eNPS?

The eNPS for Cracker Barrel is -30

What is the salary for Accounting Manager in Cracker Barrel?

Accounting Manager average salary in the US is 116k

What are the salaries in the Communications in Cracker Barrel?

The average salaries for Communications in Cracker Barrel is 101k

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